Hotel berhampiran Florence Art Gallery, Florence

Great hotel with a perfect location. Staffs are friendly. Breakfast spread is good, would rate perfect if you cater more to Asia travellers. After 1 week in Italy, we do miss some Asia breakfast spread. My family love the cozy area on the top floor.

I enjoy myself staying there. Staffs are very friendly, speak excellent English, and very helpful too. The room are nice and clean. Location is excellent. Will definitely come back again

Traveled to Florence before COVID and stayed here I came back to Florence this year to travel again and had to book this hotel again. Great location, service and the room condition were great. I traveled alone and they assigned me to a single room that is located right next to the emergency exit in the beginning. And it was really loud since people were coming in and out. I asked the reception to change the room and they assigned me to cleaner and quieter single room. Very much appreciated.

newly renovated room, comfortable & clean. excellent location which is close to Florence train station will stay this hotel in future which i highly recommend to others.

The front office team is outstanding. Didn't manage to get his name, he was on duty on the night(9/7/2024) we checked in. Extremely patience and fed us with info. Alberto who seems to be the front office manager have been very accommodating. Thank you team. Location is great, steps from Firenze S.M.N and to most tourist spots. Will stay at the property if we visit Florence again.

I arrived with my septuagenarian parents on April 27 for a week-long stay. The hotel provided us with the right room classification on arrival, but I was concerned that the suite was single bathroom instead of two and the closet space was not optimal for our needs. Annamaria, Victoria and Samuele stand out as front office staff who listened and acted swiftly to help address our request for help and resolved the issue the next day. That was the first wow moment of our stay. I also recommend the breakfast (came with our reservation package) and you should take advantage of the Rooftop Bar, the view of the Duomo and across the city 360 degress is suberb. After 10+ visits to Florence, this hotel has become my new preferred location and I anticipate returning here in the years to come.

From the moment I checked in, until the moment I checked out, I was thoroughly looked after at the hotel by the friendly and professional staff. Many thanks to Alessandro on Reception and Claudio from the bar for looking after me so well. If you are travelling from the airport, catch the tram to Uscita Place which is a four minute walk to the hotel. Keep to the left when you alight the tram and the hotel is situated opposite United Colours of Benetton on Via Cerretani. The location of the hotel is fabulous as I walked everywhere. I was upgraded to a Superior King Room, which for Italy was very spacious, clean and comfortable. I asked for a room in a quiet area of the hotel and heard no disturbances throughout my stay. The hotel is not very large and very contemporary inside with a good restaurant, bar and lobby area. I had a complimentary cocktail in the bar and all of my soft drinks in the mini bar were also complimentary and unlimited free water as part of my All Accor status. The breakfast was buffet style and had a quality selection of food and drinks, and an excellent selection of pastries, which I walked off every day. I thoroughly recommend this boutique style hotel for your stay in Florence due to its excellent connection links with the airport, it's location for all the local attractions and large rooms for Italian properties.

If you are coming to Florence (Firenze) via the train, staying at the Hotel Mercure Firenze Centro is a good choice as it is located just about a block away. It maybe a bit tricky to locate it the sign is not very apparent and is somewhat small. It is more visible from across the street. There is also a side entrance .When we were there in July 2022, they had a mandatory appointment time to reserve for the continental breakfast each morning starting at 7a.m. to avoid overcrowding and social distancing. Hotel Mercure Firenze Centro is a very convenient 10 minute walk to the Duomo. The service was very efficient at check in and they were very more than welcome to store our luggage as check in time wasn't until after 4p.m. The rooms are very huge and daily room service was good.

Hotel is in a great location and within walking distance of the main attractions. From Florence Airport it is a short ride on the tram and then a few minutes walk to the hotel. Both the train and bus station are also only a few minutes walk away. Hotel staff are excellent - both at reception and in the restaurant. We had the buffet breakfast each morning and all the usual items you would expect to see were there - both hot and cold. We opted for a smaller room which was on the 2nd floor facing out the rear of the hotel There was no exterior noise. Room was good and had a very comfortable bed. The mini bar contained snacks and drinks such as coke, health drinks all of which was free. Our favourite restaurant was a 5 minute walk - Antica Trattoria Il Giardino dal 1939 located at 61 Via della Scala. Tip - they offered discounts for certain time bookings online. Food and service excellent.

فندق رائع ونظيف وراقي ومميز في افضل موقع في مدينة فلورنسا مع اطلالة جميلة على نهر ارنو . . جميع العاملين في مركز الاستقبال على قدر كبير جدا من المهنية واللطف وسرعة التجاوب فمجرد أن سالت عن امكانية رفع مستو الغرفة فاجأوني بسرعة التجاوب ورفعو مستوى الغرفة فوقع المتوقع بمراحل الى جناح فخم جدا وفسيح . . كما ان جميع العاملين الاخرين في الفندق متجاوبين لدرجة ان جميع طلباتك مجابة وبسرعة . . بالاضافة أن الفندق قريب لكل المعالم الرئيسية في المدينة من النهر إلى مركز التسوق والمطاعم و المقاهي الراقية والمتاحف . . بكل تاكيد انصح في هذا الفندق وبشدة وسيكون خياري الاول في زيارتي القادمة .