Five Elements Hostel Frankfurt

Horrible experience with a fellow room person who abused me constantly, grabbed me and then carried on abusing me after damaging my bed area and breaking my light. If your wondering what I did I tried to get dressed and ready at 0730 in the morning and was trying to be as quiet as possible. Although I must say the staff were brilliant and were extremely helpful in dealing with this and went out their way to help me but still a horrible experience

The girl at the front desk should be in the street with her passive aggressive lock guy ;) her personality is as dangerous as the hostel area after 8pm. They broke the lock on my locker without calling me first... Bathroom it was very dirty... Dangerous district ! Be careful

I arrived at 6am after an overnight bus. I explained that I was after a bed for that evening, not right now. The receptionist told me that I could book and pay for a bed but was unable to use the facilities in the common dining areas. I explained that I had just arrived off a bus and that I had no where to go at 6am in the morning. I was told there was nothing that could be done.

this hotel is located in a very dangerous area of Dublin where people sell bad things without anyone says anything... it looks like the worst area of Naples despite the fact is Germany furthermore the staff is very lovely and try to this gap except for the Korean or Chinese or Japanese the asiatic girl at the reception who is very rude and has a bad attitude that destroying everything special what other colleagues make...please talk to her as she actcl as a bad apple in a dangerous

Overall my stay was good. I could store my luggage after checking out. If you could add some curtain for each bed, I believe it could be even better - though we are in a hostel, some people need privacy too. Brekafast was great.

The GOOD is that there's nothing really wrong about this hostel. The BAD is the extortionate price to stay here and then to be charged an excessive price on top for a basic breakfast. The UGLY is it is located in an area in what can only be described as a cesspit of human misery! When I booked this hostel I was sent an email by them stating it was situated in the heart of the red light district and if that didn't sit well with myself then I should maybe book elsewhere. What they fail to tell you is the streets surrounding it are full of drug *******, drug dealers on every street corner openly plying their trade, vagrants sleeping in every shop doorway and ******* openly fixing in front of your eyes. The whole place smells of urine as I'm all sure we can guess why. It's not a place for the faint hearted and I can fully understand why some people on Tripadvisor have stated that they didn't feel safe. Quite frequently I was asked if I needed anything by the dealers. The hostel don't mention this because they know they'd get no bookings. There’s no security guard but you can’t access the front door without reception letting you in, nor the inner door up to the rooms without them unlocking it by buzzer from the reception. Baring all of this in mind, it is astonishing that I had to pay 150 Euros for three nights given it's location and the main fact that hostels are supposed to be cheaper accommodation for backpackers! To make matters worse they then charge you 6,50 Euros per day for a very basic breakfast (7,50 if you pay by card). It consists of cereals, ham, cheese, fruit, toast, yogurt and orange juice. Tea and coffee is available all day for free. My room was too noisy from the outside even though no windows were open and the bunk bed was rather squeaky and slightly uncomfortable. There were giant lockers under the beds and sockets and night lights next to the pillow. The showers and toilets were separate from the room and seemed clean every time I used them. There was never any issues with hot water when using any of the facilities. The breakfast room doubled up as the lounge area and was big enough to cater for a lot of guests. Further downstairs were two pool tables, toilets and the baggage room. This room has chains on the shelves allowing you to padlock your bag to them so no one can walk off with it. Overall my stay was fine but it won’t be for everyone. The hostel needs to move location, lower it’s prices and attend to some minor issues. Then it’ll be much better. Finally, all the staff were very friendly and helpful. Big shout out especially to Marcel.