Hotel berhampiran Monumento Aviación Española. Plaza de las Américas, Granada

Originally booked two nights but extended to three. Comfy bed, quiet room & clean facilities for a good price. Parking available in their car park for a modest fee but there was space outside so we just parked on the street. It’s a 40 walk into the heart of Granada. We didn’t mind that so didn’t explore local transport. Breakfast was okay but I’d have liked more fresh fruit as it wasn’t available every day

J'ai passé un séjour merveilleux . Dès mon arrivée, le personnel a été extrêmement accueillant et serviable. La chambre était impeccable, spacieuse et très confortable. Le petit déjeuner était copieux avec une large variété de choix, et le restaurant de l'hôtel propose des plats délicieux. Les installations, comme la piscine, étaient également de haute qualité et bien entretenues. Je recommande vivement cet hôtel à quiconque cherche un hôtel agréable et sans souci. J'y retournerai sans hésiter lors de ma prochaine visite.

I booked one double bed but I had a two double bed room.Hotel is in a Perfect location just next to Cathedral. Rooms are clean and very well designed. If I will come granada again I am gonna stay here.

Good location, good value for money, good rooms, close to many major sightseeing attractions, many restaurants/stores/supermarkets nearby, close to airport bus stop and citybus stops......... Did not expect it was such a good place to stay, given the ”hostel” name. Chose the Toc Hostel because of its convenient location and not too many ”last-moment” choices. Booked the single room with private bathroom (avoided the dormitories with shared bathrooms), and was further updgraded to family(?) room upon check-in. The accommodation was better than many mid-range hotels; clean, quiet and spacious. One drawback/point to note: the daily continental breakfasts were rather simple, and only started at 8am; rather too late if you booked early day-tours.

The hotel has 2 strong sides: the location, and the staff. I must mention the Front Desk staff, very friendly and accommodating, with quick check in, and check out process. Whoever owns the place, has to bear in mind that even the most amazing staff will, sooner or later, stop covering up any other failures. Good staff members will start leaving the place for a better one as they will be ashamed to work at such a crappy place. I come from the hospitality industry, and I can clearly identify problems in the hotel, which is a low budget given by the owner/owners, or poor management. CLEANLINESS: In my opinion housekeeping staff is not given enough time to clean the rooms properly. When we checked in, the bed tables, including the phone, were literally covered with dust. Therefore there were ants in the room, and the bathroom ceiling and walls were full of mould. I don't understand, nowadays you can easily get environmentally friendly detergents for the mould, and for ants. BREAKFAST BUFFET QUALITY: Even though the variety of products was very wide, the quality was incredibly poor. The cheapest stuff that would be normal to get in the hostel or student sort of accommodation, but not in the 4 star hotel. Very bitter, and burned coffee from the self service coffee machine (1 out of 2 was out of order by the way), green clumps in scrambled eggs, and totally green, not ready to eat bananas.... All these should not be served in the 4* hotel. AMENITIES: We were quite surprised there was no ironing board in the room, normally there are 4* hotels. We asked Reception around 11pm about the possibility of getting it to the room, but the Night Receptionist was clueless where he could find it, and asked to come back in the morning. This situation should not happen as the night shift members should be most experienced, and most aware of all the hotel aspects. We could not wait to do ironing until the morning so I had to do it on the bed. Thank God we had an iron in the car so I was able to prepare our outfits for the wedding the following day.

I arrived early and so left my bags at the hotel while I went about my day. I came back and my bags had been put in my room. The room smelled lovely (although I was a bit concerned my asthma might play up, it didn't). The bed was really comfortable as well and the location was not busy so roads around we're good. The shower was wonderful and big! I chose it because it was close to the train station and had to walk with my luggage there, but it was less than 10 minutes.

Très bon hôtel. Les chambres et la salle de bain sont calmes, de bonne taille. La clim fonctionne et est opérationnelle même si nous n'en avons pas eu besoin car les nuits sont encore fraîches en avril. Nous avions une terrasse privée avec transat et table de jardin. Literie confortable. Petit déjeuner plus que correct au regard du prix. Personnel sympathique. Nous n'avons pas utilisé le parking à 5€ car notre Suv de Loc ne rentrait pas dans les places. Mais places dispo dans la rue juste dessous.