Hotel Berlin dengan Gim

I had a great stay at DoubleTree by Hilton Berlin Ku’damm as a solo traveler. The location was perfect — safe, quiet, and close to public transport and shopping areas. My room was clean, modern, and very comfortable after long days exploring Berlin. The staff were friendly, and the warm cookie at check-in was a nice touch. I’d definitely stay here again for a solo trip.

As good as advertised. A funky place. Clean, good sized rooms. Big windows. Great buffet breakfast. Close to East West Gallery and Warschauer Strasse train station, and LIDL, for picking up some extra items. The bar was nice, with live entertainment one night. On another night the bar was closed for a private event, but they had noticed up so that you could plan elsewhere. And if you needed anything from the bar that night, the front staff assisted. Would definitely come again.

We booked 4 nights in this hotel. The service and the staff were really nice. Fresh orange juice service everyday ;) The room was spacious and clean. A nice big shower and some free water was very nice. The only minus was no air-conditioning. The room felt very warm on the 6th floor even though it was not that warm outside in May. The window could be opened but because the room was on the front the traffic was very loud in the night. Had a lovely stay and would recommend to stay here. Maybe not in the warm months in Summer.

Great hotel, a bit too far from the city centre. If you’re a tourist, you may consider something more convenient (about 40m away from centre by public transport)

Perfectly located — within easy walking distance to most major sights in Mitte like the Brandenburg Gate, Berlin Philharmonic, and Checkpoint Charlie. For places a bit further out, there’s a train station right in front of the hotel, which makes getting around effortless. There’s even a dm grocery store just a minute’s walk away, which was super convenient. The room was spacious, spotless, and well-equipped, with a full set of amenities provided from the start — something surprisingly rare in Europe. Overall, a very comfortable and well-thought-out stay. Highly recommend!

I travel around often and I sleep in hotels many nights a year, I had never experienced the situation that I had when I arrived at the Hilton Berlin. I had booked, and paid for a ‘Twin Room with Dome View’ about 4 months before the trip. Upon check-in, I was automatically assigned a room that was not twin nor Dome View (you can see the view in the pictures below); I went back to reception twice, to complain that this was not the room I had booked, the hotel staff was most unhelpful, they didn’t allow me to speak with the manager, nor did they provided any solution or any sort of compensation, their answer simply was that the hotel was booked up and that there was nothing they could do. This was wrong for different reasons, first they assigned me a room that only had one bed, secondly they didn’t provide any solution other than adding a little roller bed to the room, third they didn’t allow me to speak with the manager. I am very disappointed, these sort of experiences do not belong to a hotel chain like Hilton. This unfortunate incident tainted my stay at the hotel. I hope this review gets somehow to someone at Hilton and does something to avoid any further guests having a similar experience. Furthermore, the sauna facilities was apparently not part of the room rate (this was not mentioned whatsoever) and when I checked out I found that I had to pay for every single time I used the sauna.

reception staff with her attitude, tried calling reception but nobody pick up. was given only one bottle of water and there’s no replenishment based on number of days of stay. requested for 1 double bed but given room with 2 single beds. the only thing good about this hotel is the location, walkable distance from Gesunbrunnen train station.

The room was super clean. The hotel is centrally located. Walking distance from a shopping mall and the train station. We tried ordering room service but we didn’t have a way to do it and when we called reception they basically told us to just look in the room for the menu. We only had a breakfast one. Other than that, everything else was awesome.

**Location: 🌟🌟🌟🌟🌟** Absolutely STUNNING views! Perfect spot for your Insta stories! The surroundings are so breathtaking you'll forget everything else... which might be exactly what they're hoping for! 😉 **Cleanliness: 🌟** Room roulette! My first room came with a shower straight from a horror movie - just two settings: ”boiling hot” or ”STRAIGHT FROM HELL'S KITCHEN!” 🔥🔥🔥 Had to switch to Room 2 where I was greeted by a previous guest's cigarette butt (free souvenir?) and some tiny roommates having their own little party (pest infestation included at no extra charge!). #RoommateSurprise **Service: 🌟🌟** ”Complimentary late checkout” = being locked out for 30 minutes contemplating life choices in the hallway! 🚪 WhatsApp ”customer care” moves slower than my grandma's internet! Had to explain basic faucet operation like I was teaching rocket science, and when locked out, had to share ALL my personal info AGAIN. Privacy who?? #WaitingGameChampion

Inchecken is een drama. De receptie is niet bemand, boekingsnummer via het systeem niet bekend en telefoon wordt pas na een aantal keer bellen opgenomen. (De dame die de telefoon beantwoordt is wel heel vriendelijk). Stop was doorgeslagen waardoor telefoon niet kon worden opgeladen. Dan kun je dus niet naar de receptie lopen en een oplossing vragen. Gelukkig konden we onze telefoons in de gang opladen zodat we konden bellen en onze digitale sleutel (code) konden opzoeken. Bed is goed, douche lekker maar douchedeur sluit niet waardoor badkamer nat wordt. 1 koffiecupje per persoon voor de gehele verblijfsduur. Prijs voor Berlijn en de locatie redelijk laag maar daar tegenover dus ook de nodige ergernis.