Hotel Nice dengan Gim

We had a truly wonderful stay at Maison Albar Hotels Le Victoria. Upon arrival, we were thoughtfully upgraded to a single-occupancy room for our 3-night stay, as the twin room category was fully booked — a gesture we really appreciated. The room itself was exceptional. The mattress and pillows were among the most comfortable we’ve experienced, ensuring a great night’s rest throughout our stay. We also enjoyed the balcony, which added a relaxing touch to the overall experience. The service was outstanding — attentive, warm, and consistently professional. The team truly made us feel well taken care of. Location-wise, it is perfectly positioned in the heart of the city. Luxury boutiques such as Louis Vuitton, Chanel, and Balenciaga are just a few steps away, with many other shops and attractions within easy walking distance — extremely convenient for both shopping and exploring. The only area for improvement would be the gym facilities, which are relatively limited. However, we easily found a well-equipped local gym just a 2-minute walk away, offering a great alternative with a more complete setup and lively atmosphere. Overall, a fantastic stay with comfort, service, and location all coming together beautifully. We would definitely return. ✨

The hotel is literally 5 mins walk from the Nice airport Terminal 1, and there's free train outside of the hotel to take me back and forth to the terminal. That's super convenient for getting ready to fly. The room are big and new, the staff are friendly, and the gym is small but have most that I need, plus a sauna that I can use anytime after workout. It's a perfect layover stop.

Great hotel and location but not necessarily a 5 star service for reasons as follows: 1. It took 6 hours for our luggage to be taken to our room (it was only 2 rucksacks) which we would have happily carried up to our room ourselves but they insisted on check-in for us to leave for them to do. 2. The rudest restaurant hostess Valentine we have ever met in our many years of travelling and dining - when my husband asked to book a table for dinner, she failed to look up from her notepad and barked loudly and aggressively the words ‘WHAT?’ at him. 3. Restaurant clearly understaffed in the evening and being carried by a few superb waiting staff, namely Ken, whilst others swan around busy with little impact. Food was great and timely (once you could order it). 4. Tried to order a bottle of wine with dinner - Two of the four white wines on the menu were out of stock. Clearly some teething issues with this new hotel, understaffed and poor communication and training. A few excellent staff too. But seemed to lack any meaningful or visible leadership in key client facing areas, which the brigade seemed to need.

A reliable choice in Nice, the Holiday Inn delivers on excellent service and comfort. The staff are frequently highlighted as friendly and accommodating, enhancing the overall guest experience. The hotel provides modern conveniences, including a good breakfast and facilities. While its rooms are functional and clean, the real draw is the prime position near key places of interests, making all of Nice's key attractions—from shopping to the sea—effortlessly walkable.

getting there : you dont need the tram from Terminal 1 (its walking distance and its well sign posted)but you do for terminal 2. The main door was out of order so in the dark it’s hard to find the side one. Reception was easy but there can member of staff after 10/11pm which could delays things. Rooms are fine but I would not say to Sheraton standards and certainly nothing to brag about on the deluxe room option. All comfortable, practical , clean and what you need for an overnight stay. The pool was closed as Jan/feb there is no one to supervise and rather cold. This was not mentioned when booking was done which is a shame if you have kids! Room: is fine but there is a constant buzzing noise which either comes from the aircon or the electrical unit outside ( not sure). Bed is comfy and cosy and bathroom is all what you need. However there is a constant smell of sewage coming and going either in the hotel area or the bathroom. It’s intermittent and comes and goes, somewhat unpleasant at times but not overwhelming annoying. Breakfast was good and you can order an omelette (as per previous unsure reviews) on request though plenty of choice is presented for full international breakfast. It’s all spread out over the whole room so there is a lot of going and coming around :) Overall easy stay for a night , Summers or hot days must be fun with the top terrace/pool thought the view is mostly over the airport ( if you like that). I would say a tick expensive for what you get but they can charge a premium for airport surroundings! Recommend for short stay or late arrival.

The hotel offers free snacks and drinks including various types of coffe and tea. The canteen is spacious, cozy and relaxing. It offers different zones which cater for my needs. I can do my offical work there. The canteen offers reasonable priced dinner. The shampoo, body wash and hand wash is good. The staff are nice and they were willing to assist you and cater for your need. Thx Emily~

Perfect location, just 5 minutes walk to Nice airport terminal 1, and within minutes walk to the tram line 2, which goes to the major attractions of the city. Breakfast is very good, room is ample size. Nice is not cheap, especially at peak or shoulder season, so in that regard this hotel is good value when we were there in late August.

Room was a good size and had a kitchen with dishwasher. They had blackout curtains which was nice. However the room was very noisy next to the road where the bin Lorrie’s came around 12 o’clock at night. Also when we switched rooms, there was loud music around 7:00pm. The lady at reception was very friendly and nice but the older man at reception was quite rude when I told him I accidentally used the private washing machine (which was also next to the communal one which was confusing). Finally, the shower was weak and the hairdryer was not strong enough- to the point my wife had to go to a hairdresser and pay €30 for wash and dry.

Disappointing ”Superior” Experience – Not Worth the Premium! We booked a Superior Room with a Sea View, but were assigned a room on Level 2 with a very poor view that certainly didn’t feel ”superior.” To make matters worse, the room was incredibly hot because the air conditioning wasn't working. When we raised this with staff, we were told the AC is only turned on during summer and were remarkably suggested to just ”keep the balcony door open.” The lack of attention to detail continued with the amenities. Despite being two guests, we were only given one small bottle of plain water per day. They also provided four coffee sachets but only two milks; the math just doesn't add up for a well reputed hotel. Very disappointing service for the price paid.

Modern apartment studio, air conditioning didn’t work , hotel staff tried to help but problem was not solved , and they did not offered to change the room. Luckily I stayed coupe of nights and I slept with wide open window to get the air. Location is good near the airport and couple stops by tram to the public beach and carrefour food store. Service was bad and unprofessional . Some tried to be friendly but one of them the older man was kind of scammer, don’t trust him he is unprofessional. Hotel need invest in customer service and better trained staff. I am wondering if I get my 150€ insurance deposit back as that older guy couldn’t print or give me some evidence. Saying it’s impossible to print anything, he was extremely slow and bad with the computer. There was family  with small infant who struggled they were charged twice and demanded ther refund, the clerk refused and was unprofessional. The only plus in this hotel is roof top pool with beutiful view and modern room except that air condition is not working. So don’t come in summer or even autumn. Wait till winter so you can sleep with open windows. The room cards had many times problems they were not working properly  at the elevator car, I had to go change many times. Good luck guys! Sad hotel looks nice but lots of but… if I give score for customer service I give 0