Hotel Chania dengan Gim

This was one of many hotels we looked at but after so many positive reviews about the hotel and the staff it was a no brainer to book and we weren’t disappointed. The staff go out of their way to help you always with a friendly smile. The hotel is clean and adults only makes it a bonus. It’s a 10 second walk from the beach front. The beach is a cove never over crowded and the water is crystal clear and shallow for a long way. Plenty of little shops and places to eat out in this little village. Breakfast in the hotel was good, tasty. Not spoilt for choice but plenty for whatever your tastes. Pool area is great always get a bed. But we mostly went to the beach. There’s a car hire place nearby and a trip to Chania Old Town is an absolute must do. Would come back here again for sure and to this lovely hotel. Highly recommend it.

This hotel was perfect on all aspects, the room was amazing, big very clean and well equipped. The view from the balcony and the swimming pool was brilliant! I really enjoyed the spa and the interior pool as well. The restaurant of the hotel was perfect too, the food was really good. But most importantly, the staff of the hotel was highly professional and the nicest people! All of them were very good to us and treated us so well. I include everyone in the staff including the cleaning lady who was so lovely too. All in all this might have been my best holiday in a very long time if not ever. I highly recommend this hotel! Big thank you to everyone at Lagon life spirit boutique hotel, you’ve made our stay so perfect!

Reception staff were super friendly and helpful. Room was good, we got a free upgrade, which moved us to another one of their other hotels (Corissia Princess Hotel) which was nice. Housekeeping could have been more thorough, we left the towels on the bathroom floor and they were not replaced. They also did not replenish tea bags. However reception is quick to rectify. Hot water went out one of the days which was annoying but maintenance was quick to fix it. Pools, beach chairs, private beach area looked great, however we did not get the chance to use them as the weather was not great and the indoor pool closed around 7pm. Breakfast was good and the location was nice (not connected to hotel)

Die Lage des Hotels ist definitv sehr gut und ein Plus Punkt. Wir wurden freundlich empfangen und die Dame an der Bar hat uns ein Willkommensdrink gegeben. Das Hotel wirkt am Eingang recht hochwertig und man fuehlt sich gut aufgehoben. Ich würde sagen es hat kein 5-Sterne Niveau, aber so um die 3,5-4 absolut. Das Zimmer das wir bekommen hatten, hatte leider keine Fenster (in der Beschreibung stand es gibt eins). Kein Problem für uns. Unsere größter Kritikpunkt ist, da es in der Dusche keine Tür gab, weil diese entfernt wurde. Somit konnte man leider nicht richtig duschen ohne Wasser nach außen zu spritzen. Als wir es beim Empfang bescheid gegeben hatten, gab es leider nur ein „wussten wir gar nicht“ und lieber ans klingelnde Telefon gehen und den Gast stehen lassen. Wer soll es dann wissen wenn nicht das Hotel, leider somit weit entfernt von 5-Sterne Service. Eine kleine Entschuldigung hatten wir erwartet, und das man sich dem Problem annimmt. Finde ich wirklich Schade, dass man so viel Geld und dann ein Zimmer bekommt, welches nicht dem Standard entspricht und eigentlich nicht auf dem gewollten Niveau ist um an Gäste vergeben zu werden. Zum Glück haben wir nur einen Tag hier verbracht und vorher in einem richtigen 5-Sterne Hotel die Woche verbracht. Ich kann hier wirklich nur overall 3/5 Sterne geben.

We had such a great experience! Room was comfy and clean and they even offered a free laundry room which was very helpful. I would also recommend the restaurant the food was amazing. Not to mention the view from the hotel was beautiful. Would definitely stay here again.

Room was very clean and spacious. The facilities are modern and the pool overlooking the sea is amazing with stunning views. The hotel is a little out of town which is great to avoid the hustle and bustle but does require a taxi or a short walk from the end of the bus line. We would stay here again.

The hotel is really nice, obviously if you have mobility issues always having to wait for a cart to get around the hotel may seem tedious. Staff are friendly and eager to help. Breakfast was exceptional. I slept like a baby.

Such a beautiful hotel located in perfect location- from old town, beaches and the rest. Suite was gorgeous. Pillows comfy. Breakfast is lovely, Simple and well laid out. Staff are friendly and helpful. Courtyard to have breakfast is so serene and stunning. Possibly the best accomodation for the area and value you receive. Bed a tiny bit hard but not so bad as everything else is comfortable and accomodating.  Thank you

The spa - hamam, sauna and indoor pool (1m deep though?!) is the hotel’s best feature. There is no beach access though, so I went to Nea Hora and Golden beach. Rooms - too small, lack of storage space, complex buttons and unnecessarily complicated console. It was quiet even though I was given a 2nd floor room. The overall signage in the hotel is confusing too. Beds and pillows - huge and comfy. Food - excellent. Massage decent. Toiletries good. Only frontal views are of the sea, but cost 10x more! Otherwise - trash can views!😤 A la carte breakfast - too slow, you eat less, always a misunderstanding… and after you order they take away the menu… Rooftop pool - a scam! Sunbeds always occcupied and need to be booked to see the sunset 🙄 there is another rooftop on 7th floor but after 10min you want to leave, because there are no showers, a pool, toilet or a bar… Staff is young, fakely polite, too slow and not very responsive - obviously trained for certain types of guests (culturally unexperienced). So even to get a locker in the spa you had to wait to be explained how to unlock it (and pass a test?!), even though there are two people at the reception desk. My coffee capsules, sweetener, and teas were not replaced the following morning during the housekeeping visit and a used glass was not washed. The balcony pool is tiny and got a lot of fluff from the street, plus I didn’t feel comfortable using it with it being visible from the street and building right across the street. I was also called at 21:30 (I was asleep?!) to check whether I was satisfied with a complimentary 30min massage (due to the poor room view)… 🤷🏼♀️ I understand that it is a new hotel and they are trying their best but I also paid 800+€ for two nights and was frustrated during 50% of my stay… 😒 I attended a high school for tourism and hospitality, worked as a masseuse, also and worked in 5-* hotels Chania 30 years ago, but stayed in a multitude of 4-5 star hotels worldwide since. Especially in Asia where the service is top notch. Therefore, all of this is not acceptable for such a high price. Yes, the welcome drink is nice, and so is the complimentary massage, but you should do better, Hilton!

From the very first night the lovely young gentleman (very long name ) was most helpful We were travelling with another couple and found this resort to be excellent It’s not super new but well looked after Location location beachfront on the beach chairs and umbrellas Big breakfast Would recommend for a home base for seeing Chania, balos beach , ellofonsia beach. Restaurants everywhere, markets Also parking Downside - a little bit of a walk to beach Like 3 minutes :) Would recommend for couples with friends Or young families