Hotel berhampiran Christophorushaus - Ev.-Luth. Kirchengemeinde Schnelsen, Hamburg

I stayed at the Nordport Hotel for three nights with 10 guests. The Hotel is great, modern, clean, everything needed there. Extremely spaceous rooms very motivated people. Even the restaurant is good enough for a good diner. Breakfast is top. So far so good.. It happened that I returned to my room after first night and found it not made. Well, such things happen, no worries. I went to receptions. A thousend sorries and I got a new room immediately. No further comment, neither from me nor from them. Home I came after second night and found the room not made again. This time, after showing up at the reception I was told by the same nice woman as the evening before, that room cleaning service is done only every third day..!!! Only on special request daily service is provided. I don’t how how green or good this idea is. Fact is that nobody told us, it is also nowhere mentioned in the room or at the reception. During checkout I found that most of my guests (obviously not all) had the same experience. However, same as me, nobody told them a thing. Anyway, 5 points shall be given, I simply loved the place..

Wundervolles Hotel für super Preis Lage: Liegt in Eppendorf Nähe zum UKE & Einkaufszentrum Nedderfeld Wohngegend im unmittelbarer Nähe Empfang: Außerordentlich freundlich & hilfsbreit trotz Kundenandrang & viel Stress 24/7 Rezeption Leider längere Wartezeit, da 1 Rezeptionist, welcher bereits mind. 1 Kunden am Bedienen ist Hotline absolute Katastrophe! Stets kundenfeindlich. Entweder grießgrämig oder patzig & unwillig Lösungen zu finden Zimmer: Sehr ruhig trotz der Nähe zur Hauptstraße, jedoch nicht mucksmäuschenstill Sauber, aber nicht klinisch rein The niu hotels-App sehr nützlich, jedoch reagiert sie als Schlüssel oftmals nicht ”schnell” genug wie die Zimmerkarte Zimmerschlüssel funktioniert nicht jederzeit zuverlässig Zimmerausstattung: Gemütliches Bett Gemütliche und zahlreiche Kissen Geräumiges Badzimmer mit abschließbarer Tür Klimaanlage Großer Fernseher inkl. Radio und eigene Musik abspielbar über Bluetooth-Boxen Getränkegutschein, sofern keine Zimmerreinigung gemacht wird Blickdichte, lichtdurchlässige Vorhänge&Verdunklungsvorhänge Fenster können geöffnet werden Kein Ganzkörper-Spiegel Keine Gepäckablage Im Bettbereich relativ beengter Weg Keine Kosmetiktücher vorhanden Wenig Steckdosen: 1x am Spiegel 2x im Bad 2x Bettseite + Usb-Anschluss Sehr starke Klimaanlage/ Lüftung Frühstück: 45 Min. Slots ab 6:30-10:15 Uhr oder Sa/So bis 11 Uhr Sehr vielfältige Auswahl Handschuh-Pflicht Kalt-& Warmspeisen Vielfältige Getränkeauswahl Nicht stark beengte Sitzplätze Info wünschenswert über : Gäste ABC in der App Baustellen in der Nähe

perfekte Lage zum Heidepark, genuegend Parkmoeglichkeiten, gutes Fruehstueck! Schwimmbad und Sauna laden zum entspannen ein. gerne wieder!

We stayed here for a week last August and from start to finish, the staff were SUPERIOR. Room was clean and tidy, breakfast was great every day with a varied and changing selection, the location was perfect for shopping and restaurants, but what really wowed us was the people. Every single person we came into contact with was so lovely, accommodating and ready to help us. Even when I would go outside to smoke at 4am, the person working the front desk was wonderful. I would most definitely stay here again next time I am in Hamburg!

In the US, many Best Western Hotels are holder and not well maintained. They are budget friendly, but not my first choice for a hotel. I was surprised to see Best Western as one of the hotels booked for our tour group. Upon arrival, I was very pleasantly surprised by the country a**osphere, the appearance of the hotel, and the excellent food that was offered. We dined here for dinner and also breakfast. Food choices were excellent and tasty too. Food was fresh and well prepared. We were able to sleep with our window open and were greeted by birdsong in the morning. Our room overlooked a garden of wildflowers and was absolutely delightful.

Great location. Easy to get around and get back to the place at night. If you're a light sleeper I wouldn't recommend the shared rooms, people coming back late at night, the doors close quite loudly. My only complaint is that I received a keycard to the wrong room and walked right into a private suite.. Nobody was there thankfully and I just walked right out, but if I were staying in a private room I would hate to think that strangers could just walk into my room where all my belongings are lying around. Otherwise clean and quite a cool environment.

Just a simple hotel near the central station The breakfast is decent Consider that the area feels quite unsafe in the night and that there are around 25 stairs in the entrance without elevator Also is the first time in my travel experience that they told me that if I want to use the safety box inside the room it was going to be an extra charge

I stayed in ”Alte Wache” hotel 2 nights for working reasons, arriving by taxi from the apt. The kindness, courtesy and service efficiency of the gentleman and the lady at the reception deserve a top rate. They both are a great example of care and warm hospitality, making every guest feel really welcomed. The lobby is nice in its old fashion style, the double room is spacious, perfectly clean and silent; breakfast was very good, and much better than some 4stars hotel: the tea blend selections very appreciated and the fresh flower on the tables a lovely, precious gift!! 2 small suggestions: 1) the morning waitress should be a little bit more smilying; 2) do not accomodate a person alone in a dinner table for 6. The hotel is also extremely close to city center (walking distance), so I really reccomend it!!

Super Service, nur die Getränkeautomaten kalt/warm hatten Probleme, das kann aber daran liegen, dass nicht mit so vielen Gästen gerechnet wurde. Da könnte man noch daran arbeiten. Die Angestellten haben sich krumm gelegt, um dem Gast gerecht zu werden. Hoch Lob den tapferen Recken. Sofern wir wieder nach Hamburg reisen, werden wir wieder in diesem Hotel einchecken. Ach, was noch zu erwähnen sein sollte: Super Anbindung zur S1 und U3, die fahren in alle Richtungen

I was just passing through Hamburg and needed somewhere to stay the night near the autobahn. Found this hotel thru my buddy Google and chanced upon it. They had vacancies so done deal. What first appeared to be a very friendly price wasn't quite as friendly when factoring in breakfast and parking fee. As expected the room was quite small but had everything you need including a super efficient aircon. A big big minus for wifi not working! Apparently some problem with the ISP that had been reported already the previous day. This simply cannot be allowed to happen in 2023.