Hotel Kolam air panas di Hangzhou

Great place to relax and enjoy hot springs and pools. The resort villas are decent size and clean. There is a selection of pools and hot springs to choose from. It is a large hilly resort so moving about requires using melex shuttle cars. It’s a shame it’s difficult to communicate with the local drivers… on multiple occasions we were not picked up or dropped off at the right stations. There is however an amazing group of interns from Indonesia who deliver excellent quality western standard service. It would be a great idea to place those interns across the resort to improve customer service experience and set a better example and customer focus to the local staff members who unfortunately sometimes lack customer service skills. Currently the international interns are mostly in the restaurants and spa, but they are most needed at the reception, hot springs, pool areas, shuttle service stations.

酒店坐落在超山的山腳下，環境幽雅，安靜愜意，空氣清新宜人，工作人員服務態度很好，很是親切，讓人感到賓至如歸，酒店的飯菜也都很好吃，大廚手藝不錯。酒店很適合悠閑度假，並以中式裝修風格，與景區環境相得益彰，渾然天成。江南的山多以秀美為主，雨天下的江南尤為清秀，期待下次再去。

突然想找一個地方好好放空一下自己，什麼也不做，什麼也不想，就想安靜的躺着，不回消息，不工作，找一個舒服的地方睡到自然醒……擺爛兩天，然後好好工作！ 於是！在朋友的推薦下，找到了一家坐落在杭州西湖南側，距離市中心20分鐘路程的的杭州，緊挨着錢江一橋旁邊六和塔公園的杭州vallie酒店～這家酒店從我點開圖片的一瞬間開始就直接愛上了……他幾乎滿足了我所有的想象！ 值得注意的是：酒店在小徑旁的茶田裡，其中一共四座院落，每一座都被參天古樹包圍，抬頭見樹，低頭見花，白牆黑瓦，真的非常適合我這種想擺爛想放空的人，你完全沉寂在碧水青山之中～ 對了，我預訂的那天正好杭州降温，下起了小雨，管家非常貼心，從接我辦理入住，到因為預訂的普通房型還沒有消毒結束，所以免費升級了一座帶有私人泡池的院落景觀房～我真的從來沒想過一個人泡在温泉裏，用酒店房間裏的音響放着喜歡聽的旋律🎶看山間濛濛小雨，煙霧繚繞，拿起迷你吧的免費紅酒，那一刻……我似乎放下了所有疲憊和生活的壓力，衹想時間定格在那裡…（迷你吧的東西你能看到的都是免費提供的） 對於酒店的生活用品，我大概看了一下，寶格麗全套備品，戴森的吹風機，還有一個很大牌的音響，因為我不是數碼控，所以……衹能説很大牌哈哈還有很多……我就不説了，因為我衹是刷**見過頂級奢侈酒店才配套的，也叫不出很多品牌的名字 對了！一定去一下酒店配套的餐廳，也在山谷裏，叫“溪畔十九”我搜了一下大概是法菜，我不喜歡吃海鮮所以衹是要了杯喝的，坐在那裡發了發呆～不過因為互聯網工作原因，很久沒有見過白天，所以也是非常棒的體驗～ 還有還有！我本來不想拍照的，但是因為過來之後，心情完全變了，所以拉着管家小姐姐，給我狂拍！管家小姐姐真的完全貼心配合！而且拍的很好看！給服務點贊（走的着急忘記問管家小姐姐的名字了，不然一定好評到死）

Overall stay was nice in the hotel. Rooms were clean and spacious. Breakfast had many western and Chinese options, which were good. Our package included indoor hot-spring experience which was suitable considering the cold weather outside. Only disappointment was 'Nausicaa of the Wind Tour Ticket' which was included in the package while booking from trip.com. In trip.com under package details it was mentioned that it was a scenic stop/park and we thought entry to that place is free but additional rides are payable. This information was absolutely misleading as after wasting lot of time, the information we received (after calling the provided contact number, talking with Hotel staff) was 'Nausicaa of the Wind Tour Ticket' was not located in or nearby the hotel but was in a totally far-off place. No clear information was provided by calling the contact number on how to use the offer as mentioned in trip.com booked package description. Either trip.com should remove that offer or provide a clear description about the location of that place, with pictures if possible, otherwise people will feel lucrative about the offer and go for the booking which actually is misleading.

The hotel staff was friendly and the hotel manager helped me plan my proposal, assisting me with a photographer and an ice bucket. The hotsprings was nice and the quick golf experience was fun. The bar had nice drinks but I wasnt impressed with the cold pizza we got.

Ele Jane is in a very good and convenient location. Very close to the Longjing Tea village and in a natural environment. It is like staying in the forest within the city, which is a short DiDi ride away. DiDi’s were easy to hail and we never had to wait long. Our room was upgraded at no cost on arrival. We arrived early and left our luggage at the hotel to go explore the area. The hotel staff was very friendly and helpful and gave us very good advice on what the area offers. We connected on WeChat and they were fairly eager to try to communicate in English too despite the language barrier, we appreciate their efforts. They provided us with an English tourist map of the area and advised us on the bus routes etc. As can be seen in the photos the room was comfortable and spacious. Breakfast was healthy and enjoyable. Limited options but nice. Two suggestions. Provide your foreign guests with the hotel’s location pin and DiDi address. We found it challenging to find the hotel’s address in the DiDi app when we arrived at Hangzhoudong railway station (about 15km away from the hotel.) Once my husband’s DiDi got lost and he was dropped off at an entirely different address. Another suggestion. We stayed two nights and the room was not made up the second day. We were a bit disappointed as it is the first hotel we stayed at that did not provide this cleaning service. We were also disappointed that the swimming pool and hot tub was under maintenance because that was one of the reasons why we booked the hotel in Trip.com. Apart from that we enjoyed our stay. Another bonus was that the beds were comfortable and soft. The hotel is also pet friendly. Not a lot of activities offered for families with small kids, but is is close enough to many other attractions.

這是一段非常愉快的旅程。由於我們是陰雨天氣去臨安玩的，所以一開始擔心遊玩體驗會很一般般，但是讓我驚艷的是這家民宿帶來的體驗。因為我們自駕遊玩的，車程都在接受範圍內。飲食方面，更是沒什麼可挑剔的，廚師的手藝真的很好！我們入住第一晚還點了特色暖鍋，全是地道的家常菜做法。特別有家的感覺。早餐的話是免費提供的，老闆做的甜湯，味道非常的好。房間比較新同時很整潔，住宿設施很齊全。還有KTV，棋牌室，大客廳,絕對不會無聊。力薦！老闆和老闆娘都很熱情的，馬上滑雪季了，打算下個月帶孩子再來玩。

沿着上滿覺隴，到水樂洞的台階一路向上，貓貓寺右轉就是楊家山，再爬坡個100米左右就到民宿了。門口能停6-8輛車的樣子，有慢充樁。民宿的優勢是精巧和居家感，一期略狹促，但有**和麪麪鎮樓，二期有庭院，更開闊。民宿整體感覺比較乾淨，房間裏基本沒有衞生死角，無線充基座、床底夜光照明等細節也很周到。民宿出門就能爬山，規劃合理的話，6小時/10公里左右的步行小環線向北能到法喜靈隱，向東可到烏龜潭、浴鵠灣。是個很合適旅行放空吸氧發呆的落腳點。

環境： 建築審美優秀，據説是安縵設計師操刀，房型內部的裝修很有日式風味，在國內酒店趨同的情況下做出了差異化，筆者也是奔着平替日式温泉的設想來體驗的。 酒店實際面積不大，六棟建築排布有致，功能區和住宿區都規劃的很不錯，藉助地勢依山而建，能做得到移步換景，一步一景，唯一遺憾是冬季前往主要是賞紅楓，有個公共泡池的景緻一般，個人覺得春季櫻花開放的景色會更美麗。 服務： 一開始看網上評價員工服務不熟練還比較擔心，實際體驗後覺得員工服務熱情，態度非常好，能夠做到對於接待的客户時時迴應，此處重點表揚汪琦小姐姐，進入酒店伊始便十分熱情，對於整棟建築能夠娓娓道來，介紹生動詳細，包括第二天大堂偶遇時也能及時上前打招呼，非常具有人文關懷。 設施： 一開始只是為了房間自帶的私湯選擇了酒店，後續體驗了公共的泡池之後直接真香。。。 因為住户不多所以住客早上泡湯完全是包場待遇，對於重視私隱和個人體驗的客户十分友好，日替式户外泡池每日調整，能夠擁有不同景色，非常不戳！！

房間：乾淨整潔，而且整體的設計風格很獨特，舒適度很高。 環境：環境是沒得説，在山裡空氣很清新，吃完飯很適合去散散步。 服務：住了那麼多次酒店，這次是服務最貼心的，跨年晚上還特意準備了煙花篝火，總體感覺很滿意👍五星好評 總體體驗是很好的，如果想要冬天遠離城市，享受安靜，親情推薦