City Xiyouli Hotel (Hangzhou West Lake)

Clean and comfortable room! Really love the theme of the hotel with many cute monkeys. This was easily the best hotel of our China trip. It’s also close to Wulin night market and the metro, easily accessible from the main railway station. Great and friendly service from 小范 and 小徐. Will definitely recommend to all my family and friends!

We had an excellent stay at the hotel. The staff at the counter were very helpful and polite, especially Xiao Fan (小范).who provided excellent service. She even couriered items that we left behind to our apartment in Shanghai. The breakfast spread was good, and we would also like to compliment Pei Pei (佩佩), a staff member at the restaurant, for her impeccable service. She went above and beyond, even sharing recommendations for places to visit. The hotel is relatively new, and we thoroughly enjoyed our stay. Its convenient location—just a short walk to West Lake and a minute to the MRT entrance—made getting around effortless. The only minor downside was that the mattress was a bit firm for our preference, which seems common in China. Nevertheless, it was a pleasant stay overall, and we would definitely return when we visit again.

Very good location next to Wulin street and YAAN road 10 mins walk away. Big rooms with 1 king bed and a bunk bed that can easily allows 5 pax to sleep. Loves the detail that this hotel room provided and the rest area outside the room is awesome. The best of their laundry and dryer (FOC to use) that in my opinion is high tech machine and sufficient to use. Awesome breakfast and great ambience. Will definitely book the same hotel whenever back in Hangzhou ! Well done !