Splendid Pearlight Hanoi

Ulasan Splendid Pearlight Hanoi

Splendid Pearlight Hanoi

18B Tho Xuong Lane, Hoan Kiem Dist, Quan Hoan Kiem, Hanoi, VietnamLihat Butiran Hotel
Splendid Pearlight Hanoi
Splendid Pearlight HanoiSplendid Pearlight HanoiSplendid Pearlight Hanoi
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.4/5
Sangat Baik
40 ulasan
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.4
Perkhidmatan4.4
Kebersihan4.4
Tapis mengikut:
Atur mengikut:
Semua ulasan(40)
Ulasan positif(23)
Ulasan dengan gambar/video(3)
Ulasan kurang baik(5)
Heilig
bilik superior, 1 Katil King Size, pemandangan bandar
Menginap pada Jan 2023
Bisnes
2 ulasan
2.5/5
Disiarkan pada 14 Jan 2023
Rooms are very old not as I expecting ๐Ÿ˜ฉ
Terjemah
brian kim
bilik superior, 1 Katil King Size, pemandangan bandar
Menginap pada Apr 2024
Bisnes
37 ulasan
5.0/5
Luar Biasa
Disiarkan pada 23 Apr 2024
ํ•˜๋…ธ์ด ์— ๋จธ๋ฌผ๊ณ  ์žˆ์„๋•Œ ์ ๋‹นํ•œ ๊ฐ€๊ฒฉ๊ณผ ์ปจ๋””์…˜์ด ์ข‹์™”๋‹ค ์กฐ์‹์ด ๋ง˜์— ๋“ค์—ˆ๋‹ค
Terjemah
faerie
Bilik Deluxe Triple dengan Balkoni
Menginap pada Sep 2022
Solo
1 ulasan
4.5/5
Hebat
Disiarkan pada 27 Sep 2022
์„ฑ์š”์…‰์„ฑ๋‹น ๋ฐ”๋กœ ์˜†์— ์žˆ์–ด์„œ ์œ„์น˜๋Š” ์ •๋ง ์ข‹์•„์š”. ๊ฐ€๊ฒฉ๋„ ๊ฐ€์„ฑ๋น„ ๋Œ€๋น„ ์ข‹์Šต๋‹ˆ๋‹ค. ํ˜ธ์•ˆ๋ผ์—  ๊ทผ์ฒ˜ ๊ด€๊ด‘์ง€๋Š” ๋„๋ณด๋กœ ๋‹ค ๊ฐ€๋Šฅํ•ด์š”. ๊ณ ๊ธ‰ ํ˜ธํ…”์€ ์•„๋‹ˆ๊ธฐ ๋•Œ๋ฌธ์— ์ปคํ”Œ๋ผ๋ฆฌ๋Š” ์ถ”์ฒœํ•˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค..
Terjemah
Pengguna Tetamu
Menginap pada Ogo 2024
Lain-lain
1.0/5
Disiarkan pada 12 Ogo 2024
We booked the same hotel, but when we arrived there, manager telling no room, and he carry us to another cheap hotel.. The hotel we get is very very cheaper and unclean. We cant sleep for 2 days. The bathroom and toilet is very small. The hotels name is pilgrim, its near the hotel i booked. There is no centralised ac and only split ac that not working well, and there is a wall fan in the room. There is no hair drier, no coffee items or sugar in room. Cheapest of cheapest room we get there. The bed and towels are very dirty and not usable, we buy new towel for use. Its first time we got this. have photos of the hotel i stayed.
Terjemah
Pengguna Tetamu
Menginap pada Jul 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 23 Jul 2024
I love vienam and love to stay at Splendid Hotel. The room is very big and space. It has big windows view to the cathedral and 2 big comfy bed. The breakfast is exceptional. The reception : Mr Dong, Peter, Rose , John are wonderful people, helpful, friendly. Amazing stay. I would love to recommend this place to everyone. I will be back
Terjemah
Pengguna Tetamu
Menginap pada Jul 2024
Keluarga
4.0/5
Sangat Baik
Disiarkan pada 22 Jul 2024
We had a very nice stay. The staff were extremely polite and friendly and allowed us to get a shower after we had checked out. The hotel was situated in a nice area not far from the lake. The breakfast was probably the best weโ€™ve had in our 3 week trip! The rooms were not the largest which is why itโ€™s not a 5 star review.
Terjemah
Pengguna Tetamu
Menginap pada Jun 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 28 Jun 2024
Very good hotel with friendly staff. Rose and Harry are amazing. The hotel is located in the old town and is very central. Helped me find emergency medical care as well. Clean and large rooms in a small quiet street. Lots of good cafes and restaurants nearby.
Terjemah
Pengguna Tetamu
Menginap pada Jun 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 26 Jun 2024
All the staff, Mr Dong, Ms Rose and Mr Harry plus Hannah. Very helpful and supportive to make my family trip very smooth .they had arranged everything seamlessly and am very satisfied with the services that are provided by the staff. Helpful and informative and am very glad that we had selected this hotel. They even provide the tour arrangements seamlessly. Even reminding us of all the timing and schedule to assure that we do miss out. Would strongly recommend to book this hotel as well as the services provided by them. A top notch 5 star services provided by the hotel staff makes this holiday a very memorable holiday for my family. Next trip, would also booked through them. We had no time to meet Hannah who is our main contact before we come here. She spare no effort in helping us with the overall arrangement. A big thank you to all the staff and making our holiday seamless and nice feel in visiting Hanoi.
Terjemah
Pengguna Tetamu
Menginap pada Feb 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 28 Feb 2024
Behavior of the hotel staff was very helpful and friendly. Hotel rooms are good enough. Very good experience and no regrets for booking this hotel.
Terjemah
Pengguna Tetamu
Menginap pada Jan 2024
Lain-lain
2.0/5
Disiarkan pada 5 Jan 2024
Photos advertised is nothing like what you get. Hotel is rundown. My city view hotel was actually looking into hotel across the road. Also...hope you don't get a higher up floor as you will have to lug your suitcase up many flights of stairs as no elevator. Also wouldn't trust most of these reviews as when you checking out they stand right on top of you to tell you what to type.
Terjemah
Pengguna Tetamu
Menginap pada Dis 2023
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 16 Dis 2023
The staff are so friendly, helpful and Tom the manager was great. Harry the owner is always there to assist. The location is the hotel is amazing, just don't get perturbed by the back alleys. The breakfast daily was great and so many choices. Fridge and safe in your room. The hotel could do with a little renovation and the church bells wake you up at 5, but I would definately stay there again!
Terjemah
Pengguna Tetamu
Menginap pada Jul 2023
Melancong bersama rakan
5.0/5
Luar Biasa
Disiarkan pada 24 Jul 2023
Everything was so amazing. Hotel staff was so kind and friendly always willing to help us with everything . I am really happy we chose this hotel for our stay in Vietnamโ™ฅ๏ธ I will definitely recommend it to everyone who is coming to Vietnam . Location is perfect as well! .
Terjemah
Pengguna Tetamu
Menginap pada Jul 2023
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 21 Jul 2023
The staff Mr. Dong and Mr. Tom was amazing with their customer service. Mr. Dong was very helpful with recommendations to restaurants in the area and the tours too. Also, Mr. Doing took care of our room when needed assistance plus, heโ€™s very hilarious too. Mr. Tom was helpful too with suggestion too.
Terjemah
Pengguna Tetamu
Menginap pada Jul 2023
Lain-lain
1.0/5
Disiarkan pada 20 Jul 2023
The price online did not match actual price. I booked through Agoda, but when I arrived at the hotel they said that the price was mistaken and they could not let me stay at the hotel for the price I had booked. They gave me the option of cancelling my booking or paying a much higher price. As we spoke to the hotel manager, the fact that I had a legit booking confirmation from Agoda did not matter to him at all, and he asked me to contact Agoda myself if I was unsatisfied. I told him that this was not good customer service, which he responded to with actual threats. ยซYou are a far way from homeยป and ยซI have your informationยป, were the words he chose as we walked out the door.
Terjemah
Pengguna Tetamu
Menginap pada Jul 2023
Pasangan
1.0/5
Disiarkan pada 19 Jul 2023
I am sorry to say that we had a very unpleasant and scary meeting with this hotel. We arrived in the morning with a booking through agoda. The receptionist then told us that we had only booked a stay of 4 hours (something they have for people travelling directly to the airport). On our booking it said nothing of this. In fact it said one night stay with breakfast. There were other options on agoda which said 4 hour stay, but I had not choosen this. According to the receptionist this is a reaccuring problem at the hotel that people book a 4 hour stay without knowing (because it does not say). He also proposed paying a higher price, but we did not agree to this. In our opinion, when it says "one night and breakfast" on our booking confirmation, the hotel should grant this. If there is a problem with agoda, this is something they should fix (especially when this is a reaccuring problem). The receptionist was polite and sais he was sorry for the situation. We thanked him, but asked to talk to the hotel manager in order to explain our views. This is when things really went south. At first, the hotel manager explained the same situation as described by the receptionist. We told him that we were not interested in paying more than the price we booked and they should take responsibility for what is advertised in Agoda, not us. We tried telling him that we understood that "there was a problem with agoda", but that this is a problem the hotel should fix and that as customers we would be very disappointed to not get the one night stay we were promised through agoda. He started getting angry and gesticulating very close to my face. Eventually, we told him that we would leave and that we were very unhappy about the situation. We got up to grab our stuff while he shouted "You are far away from home" and "I have your information". This was very uncomfortable as it was an obvious threat. We left in a hurry, startled by the whole thing. We are shocked to learn how the manager threated guests. This is not a place I would recommend anyone to stay.
Terjemah