Hotel 4 bintang Hanoi yang Popular

With this price I didn’t expect too much, BUT, surprisingly Bespoke offered me one of the best service experiences in Vietnam ! Services : I called Bespoke and get the front desk to add my Zalo when I was in the car on my way to Hanoi. Trung Hiêu contacted me via Zalo immediately and understood my request for spa service. He sent me the Spa menu, and book the spa for me for the next day … all these were done even before I arrived the hotel! When I arrived the hotel, someone helped me with my luggage and offered me with welcome drink and snacks! Trung also offer me a hotel they cooperated with ( which I don’t recommend). Room: the bed is huge and comfortable and the pillows are nice and soft. Window view is actually nothing worthwhile to see tho. FOOD: breakfast is cute delicate yet yummy. Love small portion pho and egg Benedict! Spa: highly recommend, just as other reviews do, the Spa ! I had 2.5 hour spa, that is truly relaxing and worth every penny! I feel really comfortable with my therapist, her technique and she is very experienced. I’ve tried the cheaper street spa in Hanoi which the young massage girl stand on my back to crack my back in which really freaks me out. But this be wellness spa I told them I don’t feel comfortable people stand on my back, and they just don’t do that. Hotel itself is good, but spa becomes the reason I will definitely come back to stay with bespoke, and maybe I will no longer consider other hotel. Oh , only one thing I didn’t like is I would prefer they offer one time slipper. I don’t feel comfortable using slippers knowing other people have been using it.

Very friendly stuff good service . Very affordable. Nice restaurant on the rooftop with a view on the lake

We stayed in the Hanoi Marvellous last weekend in interconnecting rooms. There are only 2 rooms on the 8th floor so we had the floor to ourselves. Our stay was excellent. The location is very central to the lake and the centre of the city. The staff are extremely helpful and give excellent information about places to see, transport etc. The rooms are large and very clean and the bathrooms are well appointed. The beds were very comfortable. The breakfast is excellent with plenty of fruit, breads, cereal, yogurts, juice etc as well as cooked eggs. The staff go above and beyond to offer help and hospitality. I would highly recommend this hotel and would definitely stay here again.

Great experience at La nueva boutique hotel. Especially thanks to the wonderful staff: Jenny and Jimmy. There were helping me before the trip ( booking for example the pickup at the airport), during ( booking a day trip to Nihn bihn and answering all questions ) and even afterwards ( keeping our luggage during our cruise in Lan ha bay after having done the check out ). We stayed too during the tet festival and it was great the new year eve dinner and the fireworks from the rooftop. Views were super from there. The room was fine, maybe not too big but the beds were most comfortable. Totally recommend it and would come back. It was only 5 min walking to the lake. Easy place too to be picked up for excursions.

This is a hidden gem in the midst of the old quarter. A part of Hanoi where a myriad of shops selling a huge range of goods exists next to Hanoi's seemingly endless coffee shops. In very European architecture These small shops are bustling throughout the day. The hotel is nestled comfortably up a side street accessible via both stress, though only one is used by taxis. The staff are extremely friendly and make it their business to ensure the traveller is well looked after. Rooms are clean and come with a stocked fridge with Beer and soft drinks. The air conditioning is superb and in near 40C heat it is so welcoming. The balcony is large. Almost a second room in itself. Sit on the balcony in the evening during a thunder storm and watch the light show in the night sky...tremendous. With the balcony walls being solid, privacy is guaranteed as is safety...not going to fall off this. Breakfast is a pleasant mix of western and Asian. Cold cuts or cooked food. Eggs done by the chef to order. The hotel has a small travel desk so do ask about places to visit. Staff are very knowledgeable. Top tip: get the GRAB or BE app to book your taxis and avoid cab hailing....the risk of being scammed is very high. One final thought...not far is Railway Street. I won't spoli it....go and find out what happens. Get a daily timetable of trains. It is an experience. Highly recommended.

Hanoi is one of my favorite cities in the world. The hotel I was accustomed to stay in closed due to pandemic and ensuing travel ban. As I prepared for my next visit to Hanoi, I asked some friends for a recommendation and I was told about a new hotel opening the Aira Boutique Hanoi Hotel & Spa. There were two of us traveling and we booked two king rooms for nine nights and paid one half of the total bill in advance. One of the staff, Hoa, went out her way to help me plan the trip from USA to Hanoi by giving me her WhatsApp number. When we were notified that our planned flight to Hanoi was cancelled, still be cause of COVID travel issues. I notified the hotel and my refund was promptly processed. I appreciate the excellent service!

All other reviews were correct, so I confirm... great Hotel in very good location, clean spacious rooms, I had one day a small, next Day a big room.. the small for one Person totally enough, cute Design. Very helpful staff, thanks Jenny for helping regarding Grab Taxi. I checked out some other Hotels even after I arrived- I think I did the right choice...by the way, very striking: double glass, so extremely low noise level....

The rooms are really nice. The whole experience of the massage was very professional. Phuong was my masseuse, she very profession and good at the massage. There is also a sky bar which is lovely. The prices are really reasonable as well.

All very good. Excellent service. Lovely people. They went above and beyond to make me feel special. Mymy found what airline I was flying on internally when my travel agent failed to do so. The girls in the restaurant know how I love my eggs. They had unexpectedly run out of gas and had a fresh bottle coming ”any minute”. I poked my head in the kitchen and the chef was standing over a boiling pot holding the egg pan. THAT'S CARING.

There are some stains on some of the towels,which can be improved. Though, everything else was clean. The breakfast was pretty decent and the restaurant has a nice view. The staff were nice and helpful, too. Overall, it was a good experience.