Hotel 5 Bintang di Catalonia, Sepanyol

Excellent hotel with great amenities! They made our honeymoon truly memorable. Service here is top notch

From entering the hotel to the time we checked out we were treated like royalty. We came to Barcelona for the weekend to celebrate my birthday and on the day of check in I was greeted by beautiful patisserie and a bottle of chilled cabs in our room! Our first breakfast was heralded by complimentary pancakes and the staff were so courteous and helpful. But what made our stay so special was that this isn’t just an ordinary city hotel. They ooze individuality at every opportunity, from the selection of drinks in your room to the evening entertainment and everything else in between. This is our little secret hideaway in Barcelona, and we shall be returning.

We arrived just after check-in time to find only two working at their reception desk. Each with guests and one ahead of us in line. We waited patiently for around 10 minutes as they slowly managed to complete the check in of one. In that time the line had grown with 8 more guests waiting behind me to check in as well. I was next to check in, or thought I was, but an additional check in person stepped up to another station to help. But instead of asking for the next one he just helped an impatient guest waiting off to the side instead, making me wait almost 20 minutes just to check in. And beyond just changing you for the room they take a deposit, which I never had happen to me before. I have had hotels put credit cards on file but not actual deposits on top of the room charge. After we got to the room, had a lovely view but the windows were very dirty and couldn’t even take good pictures from it. Then after getting back from going out and about we found the phone and tv were dead. So no room service available or entertainment in our room . I went down to the front desk and asked about it and they said the whole building was out and there was nothing they could do. After we went to bed we were awoken by a maintenance man at 12:30 at night asking to fix our tv. I told him we were sleeping. I was so upset they would even think to send someone at that time of night, when I didn’t even ask them to come, I could hardly sleep after that. I went to the front desk the next morning to ask them about resending the maintenance man back to the room while we were out but they explained the whole building phone and tv was still out. I then asked why they would send someone to fix our tv in the middle of the night. They had no explanation. As of our last night here still no tv, phone, or room service. They have no estimate on when it might come back. For what I thought was a higher end hotel their customer service is lacking and maintenance of their building sub-standard.

This experience has been one of the best we’ve had in Barcelona. The hotel room felt spacious and all staff members were exceptionally helpful. We are particularly impressed by Front Desk employee Luis and Gema. They were extremely supportive. They greatly aided us with transport and gave us local tips (such as good restaurants, how to take public transport etc.) Gema even personally helped us to arrange our luggage delivery to another hotel in a timely and efficient way. The luggage was closely monitored the whole process until it arrived in our hand. I would highly recommended this real 5 Star Hotel to everyone.

Firstly, it's too pricey and doesn't really offer good value. It feels very hot even after adjusting the temperature to the lowest setting (19 degrees Celsius being the lowest possible). The room is a bit old, and water flows out from the shower room while showering. The bathroom area is extremely dark. This package cost me around $6K HKD, and I can confidently say it doesn't compare well to other new 5-star hotels in Barcelona. The best thing about W is the bar/restaurant on the 26th floor. The staff is generally rude and impolite, possibly including some of the security staff. The reception staff assisting with check-in are also unfriendly, possibly due to a large number of guests waiting.

Booked four rooms last minute with the intent to be close to the airport and local attractions. Although the hotel is not in walking distance to local venues, cabs were readily available. All desired destinations were short drives from the hotel. The club level was a perfect area for our group to meet, enjoy snacks, and just relax. The staff was very friendly and added to the overall enjoyment of the stay.

I recently stayed at the Eurostars Grand Marina, and I have to say, it was a really good hotel experience. From the moment I arrived, I was greeted by friendly and attentive staff who were eager to assist me with anything I needed. The hotel lobby was grand and luxurious, with beautiful decor and comfortable seating areas. My room was spacious and beautifully appointed, with a comfortable bed and a stunning view of the city skyline. The room was also equipped with all the latest amenities, including a flat-screen TV, complimentary Wi-Fi, and a well-stocked minibar.

Absolutely loved our stay here! Managed to snag a good deal for the junior suite and it was so worth it! Very spacious room with 2 sinks and a bath tub. Hotel staff are super helpful and organised, and did a great job with the room cleaning. Area is along a small street so it’s not too noisy, yet really close to the shopping street!

It is a very classy hotel and I really enjoy staying there. Its location is fabulous. A special thank you to Javier and Alba!

We were very pleased with the central location, modern amenities and gracious staff at The Monument Hotel. Situated within an easy walk to some of Gaudi’s most impressive buildings, fine shopping and dining with its own Michelin restaurant on premises, there wasn’t much to be desired in this boutique hotel, save for some minor details. In our case, although we arrived on an early flight and we’re aware check in was not until 3 as we’d been informed when I placed my reservation noting our arrival time - and the concierge agreeably stored our luggage as we took in local sights - we were notified while having lunch a room with a better view would not be available until 5 pm. We decided to wait for that option and made use of the rooftop pool lounges for a late afternoon siesta. Shortly after 5, I went to reception and was informed the room was ready. While adequate in terms of space - with a small sitting area adjacent to the sleeping area - I can’t say there was a view per se as it basically looked over rooftops, perhaps what could be devastating a small courtyard. The bat was actually quite large in comparison but for some reason of design I don’t understand there was a step to the commode area - causing some stumbles during the middle of the night until we were properly acclimated. As I like to tune into the news in the morning while dressing, I mentioned the TV remote in the bed area was not working, however, this was not addressed during our stay. Relatively minor issues all in all in an otherwise comfortable and safe 3 day stay.

Excellent hotel with great amenities! They made our honeymoon truly memorable. Service here is top notch

From entering the hotel to the time we checked out we were treated like royalty. We came to Barcelona for the weekend to celebrate my birthday and on the day of check in I was greeted by beautiful patisserie and a bottle of chilled cabs in our room! Our first breakfast was heralded by complimentary pancakes and the staff were so courteous and helpful. But what made our stay so special was that this isn’t just an ordinary city hotel. They ooze individuality at every opportunity, from the selection of drinks in your room to the evening entertainment and everything else in between. This is our little secret hideaway in Barcelona, and we shall be returning.

We arrived just after check-in time to find only two working at their reception desk. Each with guests and one ahead of us in line. We waited patiently for around 10 minutes as they slowly managed to complete the check in of one. In that time the line had grown with 8 more guests waiting behind me to check in as well. I was next to check in, or thought I was, but an additional check in person stepped up to another station to help. But instead of asking for the next one he just helped an impatient guest waiting off to the side instead, making me wait almost 20 minutes just to check in. And beyond just changing you for the room they take a deposit, which I never had happen to me before. I have had hotels put credit cards on file but not actual deposits on top of the room charge. After we got to the room, had a lovely view but the windows were very dirty and couldn’t even take good pictures from it. Then after getting back from going out and about we found the phone and tv were dead. So no room service available or entertainment in our room . I went down to the front desk and asked about it and they said the whole building was out and there was nothing they could do. After we went to bed we were awoken by a maintenance man at 12:30 at night asking to fix our tv. I told him we were sleeping. I was so upset they would even think to send someone at that time of night, when I didn’t even ask them to come, I could hardly sleep after that. I went to the front desk the next morning to ask them about resending the maintenance man back to the room while we were out but they explained the whole building phone and tv was still out. I then asked why they would send someone to fix our tv in the middle of the night. They had no explanation. As of our last night here still no tv, phone, or room service. They have no estimate on when it might come back. For what I thought was a higher end hotel their customer service is lacking and maintenance of their building sub-standard.

This experience has been one of the best we’ve had in Barcelona. The hotel room felt spacious and all staff members were exceptionally helpful. We are particularly impressed by Front Desk employee Luis and Gema. They were extremely supportive. They greatly aided us with transport and gave us local tips (such as good restaurants, how to take public transport etc.) Gema even personally helped us to arrange our luggage delivery to another hotel in a timely and efficient way. The luggage was closely monitored the whole process until it arrived in our hand. I would highly recommended this real 5 Star Hotel to everyone.

Firstly, it's too pricey and doesn't really offer good value. It feels very hot even after adjusting the temperature to the lowest setting (19 degrees Celsius being the lowest possible). The room is a bit old, and water flows out from the shower room while showering. The bathroom area is extremely dark. This package cost me around $6K HKD, and I can confidently say it doesn't compare well to other new 5-star hotels in Barcelona. The best thing about W is the bar/restaurant on the 26th floor. The staff is generally rude and impolite, possibly including some of the security staff. The reception staff assisting with check-in are also unfriendly, possibly due to a large number of guests waiting.

I recently stayed at the Eurostars Grand Marina, and I have to say, it was a really good hotel experience. From the moment I arrived, I was greeted by friendly and attentive staff who were eager to assist me with anything I needed. The hotel lobby was grand and luxurious, with beautiful decor and comfortable seating areas. My room was spacious and beautifully appointed, with a comfortable bed and a stunning view of the city skyline. The room was also equipped with all the latest amenities, including a flat-screen TV, complimentary Wi-Fi, and a well-stocked minibar.

Booked four rooms last minute with the intent to be close to the airport and local attractions. Although the hotel is not in walking distance to local venues, cabs were readily available. All desired destinations were short drives from the hotel. The club level was a perfect area for our group to meet, enjoy snacks, and just relax. The staff was very friendly and added to the overall enjoyment of the stay.

Absolutely loved our stay here! Managed to snag a good deal for the junior suite and it was so worth it! Very spacious room with 2 sinks and a bath tub. Hotel staff are super helpful and organised, and did a great job with the room cleaning. Area is along a small street so it’s not too noisy, yet really close to the shopping street!

It is a very classy hotel and I really enjoy staying there. Its location is fabulous. A special thank you to Javier and Alba!

We were very pleased with the central location, modern amenities and gracious staff at The Monument Hotel. Situated within an easy walk to some of Gaudi’s most impressive buildings, fine shopping and dining with its own Michelin restaurant on premises, there wasn’t much to be desired in this boutique hotel, save for some minor details. In our case, although we arrived on an early flight and we’re aware check in was not until 3 as we’d been informed when I placed my reservation noting our arrival time - and the concierge agreeably stored our luggage as we took in local sights - we were notified while having lunch a room with a better view would not be available until 5 pm. We decided to wait for that option and made use of the rooftop pool lounges for a late afternoon siesta. Shortly after 5, I went to reception and was informed the room was ready. While adequate in terms of space - with a small sitting area adjacent to the sleeping area - I can’t say there was a view per se as it basically looked over rooftops, perhaps what could be devastating a small courtyard. The bat was actually quite large in comparison but for some reason of design I don’t understand there was a step to the commode area - causing some stumbles during the middle of the night until we were properly acclimated. As I like to tune into the news in the morning while dressing, I mentioned the TV remote in the bed area was not working, however, this was not addressed during our stay. Relatively minor issues all in all in an otherwise comfortable and safe 3 day stay.

Excellent hotel with great amenities! They made our honeymoon truly memorable. Service here is top notch

From entering the hotel to the time we checked out we were treated like royalty. We came to Barcelona for the weekend to celebrate my birthday and on the day of check in I was greeted by beautiful patisserie and a bottle of chilled cabs in our room! Our first breakfast was heralded by complimentary pancakes and the staff were so courteous and helpful. But what made our stay so special was that this isn’t just an ordinary city hotel. They ooze individuality at every opportunity, from the selection of drinks in your room to the evening entertainment and everything else in between. This is our little secret hideaway in Barcelona, and we shall be returning.

We arrived just after check-in time to find only two working at their reception desk. Each with guests and one ahead of us in line. We waited patiently for around 10 minutes as they slowly managed to complete the check in of one. In that time the line had grown with 8 more guests waiting behind me to check in as well. I was next to check in, or thought I was, but an additional check in person stepped up to another station to help. But instead of asking for the next one he just helped an impatient guest waiting off to the side instead, making me wait almost 20 minutes just to check in. And beyond just changing you for the room they take a deposit, which I never had happen to me before. I have had hotels put credit cards on file but not actual deposits on top of the room charge. After we got to the room, had a lovely view but the windows were very dirty and couldn’t even take good pictures from it. Then after getting back from going out and about we found the phone and tv were dead. So no room service available or entertainment in our room . I went down to the front desk and asked about it and they said the whole building was out and there was nothing they could do. After we went to bed we were awoken by a maintenance man at 12:30 at night asking to fix our tv. I told him we were sleeping. I was so upset they would even think to send someone at that time of night, when I didn’t even ask them to come, I could hardly sleep after that. I went to the front desk the next morning to ask them about resending the maintenance man back to the room while we were out but they explained the whole building phone and tv was still out. I then asked why they would send someone to fix our tv in the middle of the night. They had no explanation. As of our last night here still no tv, phone, or room service. They have no estimate on when it might come back. For what I thought was a higher end hotel their customer service is lacking and maintenance of their building sub-standard.

This experience has been one of the best we’ve had in Barcelona. The hotel room felt spacious and all staff members were exceptionally helpful. We are particularly impressed by Front Desk employee Luis and Gema. They were extremely supportive. They greatly aided us with transport and gave us local tips (such as good restaurants, how to take public transport etc.) Gema even personally helped us to arrange our luggage delivery to another hotel in a timely and efficient way. The luggage was closely monitored the whole process until it arrived in our hand. I would highly recommended this real 5 Star Hotel to everyone.

Firstly, it's too pricey and doesn't really offer good value. It feels very hot even after adjusting the temperature to the lowest setting (19 degrees Celsius being the lowest possible). The room is a bit old, and water flows out from the shower room while showering. The bathroom area is extremely dark. This package cost me around $6K HKD, and I can confidently say it doesn't compare well to other new 5-star hotels in Barcelona. The best thing about W is the bar/restaurant on the 26th floor. The staff is generally rude and impolite, possibly including some of the security staff. The reception staff assisting with check-in are also unfriendly, possibly due to a large number of guests waiting.

I recently stayed at the Eurostars Grand Marina, and I have to say, it was a really good hotel experience. From the moment I arrived, I was greeted by friendly and attentive staff who were eager to assist me with anything I needed. The hotel lobby was grand and luxurious, with beautiful decor and comfortable seating areas. My room was spacious and beautifully appointed, with a comfortable bed and a stunning view of the city skyline. The room was also equipped with all the latest amenities, including a flat-screen TV, complimentary Wi-Fi, and a well-stocked minibar.

Booked four rooms last minute with the intent to be close to the airport and local attractions. Although the hotel is not in walking distance to local venues, cabs were readily available. All desired destinations were short drives from the hotel. The club level was a perfect area for our group to meet, enjoy snacks, and just relax. The staff was very friendly and added to the overall enjoyment of the stay.

Absolutely loved our stay here! Managed to snag a good deal for the junior suite and it was so worth it! Very spacious room with 2 sinks and a bath tub. Hotel staff are super helpful and organised, and did a great job with the room cleaning. Area is along a small street so it’s not too noisy, yet really close to the shopping street!

It is a very classy hotel and I really enjoy staying there. Its location is fabulous. A special thank you to Javier and Alba!

We were very pleased with the central location, modern amenities and gracious staff at The Monument Hotel. Situated within an easy walk to some of Gaudi’s most impressive buildings, fine shopping and dining with its own Michelin restaurant on premises, there wasn’t much to be desired in this boutique hotel, save for some minor details. In our case, although we arrived on an early flight and we’re aware check in was not until 3 as we’d been informed when I placed my reservation noting our arrival time - and the concierge agreeably stored our luggage as we took in local sights - we were notified while having lunch a room with a better view would not be available until 5 pm. We decided to wait for that option and made use of the rooftop pool lounges for a late afternoon siesta. Shortly after 5, I went to reception and was informed the room was ready. While adequate in terms of space - with a small sitting area adjacent to the sleeping area - I can’t say there was a view per se as it basically looked over rooftops, perhaps what could be devastating a small courtyard. The bat was actually quite large in comparison but for some reason of design I don’t understand there was a step to the commode area - causing some stumbles during the middle of the night until we were properly acclimated. As I like to tune into the news in the morning while dressing, I mentioned the TV remote in the bed area was not working, however, this was not addressed during our stay. Relatively minor issues all in all in an otherwise comfortable and safe 3 day stay.

Booked four rooms last minute with the intent to be close to the airport and local attractions. Although the hotel is not in walking distance to local venues, cabs were readily available. All desired destinations were short drives from the hotel. The club level was a perfect area for our group to meet, enjoy snacks, and just relax. The staff was very friendly and added to the overall enjoyment of the stay.