Hotel 5-Star di Catalonia, Spain

A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.

Hotel Ohla Barcelona boasts an excellent location in the heart of downtown Barcelona, just a few minutes' walk from Plaça de Catalunya, Palau de la Música Catalana, Casa Batlló, and Passeig de Gràcia, making it incredibly convenient for sightseeing. The hotel's hygiene is impeccable, and its decor is luxurious, with a highly artistic design evident in both the restaurant and the lobby. The staff are attentive and enthusiastic, very proactive, and pay great attention to detail. Upon arrival, we were greeted with complimentary champagne, tea, and iced drinks. The breakfast is high-class, offering champagne, salmon, premium jamón, as well as Chinese pan-fried and steamed dumplings, and miso soup, all of which are delicious. The rooftop outdoor pool provides a spectacular view of the city skyline – truly a luxurious vista! The only drawback in the room was that the shower's temperature control was sluggish, and the water temperature adjustment seemed slightly faulty. Nevertheless, this is an outstanding five-star hotel!

I was able to check in right at noon since a room was available, which was great because I didn't have to wait until 3 PM. Check-out was quick too. The hotel has a beautiful pool and a very stylish pink hallway. It's right by the sea, and the architectural details are full of clever design.

Super mooi nieuw hotel met meerdere zwembaden. Aardig personeel en uitgebreid ontbijt buffet. Wij waren hier voor 3 dagen in oktober maar zijn zeker van plan terug te komen in de zomer!

Fabulous hotel!!!! Staff are amazing, all really friendly and helpful- can’t do enough for you. Rooms were really good, super clean, spacious with everything you need- hairdryer, iron, mini bar, shampoo/conditioner etc Spa/Gym is really nice & so nice to spend some chill time there- loved it Bars and restaurants were lovely- really good vibes, food amazing- especially breakfast and so much food! It’s slightly out of main Barcelona- 25/30 min walk but a lovely location along the beach with amazing views We’ve had a fab time at this hotel

Everything about this hotel is pure 5 stars luxury. We got 2 connecting rooms for a family of 4, and this layout of the rooms are perfect for our stay. Location is on the high end shopping belt of the city. Feels very secure. The concierge and receptionists at the hotel are wonderful at making you feel welcome, super professional. A little nick-pick would be the rooftop bar restaurant, we wish the standard of the food could be better. We had a dinner there on our first day, and we are not blown away by the quality of the food and it took really long for them to serve even though it isn’t quite busy. That was the reason why we didn’t feel comfortable going ahead with the breakfast and the 3-Star Michelin restaurant in the same hotel. 🙏

Good location, close enough to the sagrada familia. Quiet at night. However, compared to other 5-star hotels, this hotel has a very small lobby and crude elevators that don’t match a 5-star rating. Hardware-wise, it’s probably 4-star at best. Service - Concierge staff was polite upon check in, but the display of hospitality stopped there. Thereafter, door men at the gate didn’t greet or even acknowledge guests upon leaving or returning to the hotel. Considering the hotel lobby was so small that guests literally passed by in front of them, it came across as quite indifferent and awkward. Amenities - There were intermittent sounds of water dripping onto a metal surface in my room during my stay. My guess is the air con system had some flaws. I asked the concierge to send people to check when I was outside (which they did), but there was no follow up afterwards and the dripping sound remained the second night. Besides, the staff who entered my room for checking took away my room card from the electricity holder, which should have never been allowed for safety considerations because the room card was registered under my name and no other person should have it during my stay.

Excellent, excellent! My stay at the hotel in Paris was quite uncomfortable, so arriving in Barcelona and staying here was a huge, pleasant surprise. The hotel's location, ambiance, facilities, and service are all top-notch. The room was spacious enough, making for a very comfortable and satisfying stay. The complimentary welcome champagne and snacks were a nice touch 👍, and the service was truly heartwarming. In summary: a wonderful surprise, very satisfied!

Great hotel staff. Very helpful and friendly employees! Always ready to help: with a taxi, with recommendations, with booking tickets. Very good breakfasts, they meet and see you off. The only thing I can say is the air conditioning in the room, I couldn't get used to it and I was cold, the robe saved me 😁😅 Everything else, and especially the location, is great! Very nice Spanish restaurant, which greeted me in a friendly manner even at 22.00😇

Stayed in the suite on the top floor of the hotel, the room was small, but there were actually two small terraces! One was used to enjoy a hot bath and the other was suitable for sun. The staff was very friendly but did not experience the hotel breakfast.