Hotel 5-Bintang di Catalonia, Sepanyol

Staff is very nice. The room is nicely decorated. The location is okay. I’ve stayed for 4 nights. It’s a bit pricy. The breakfast is okay nice but not many choices. Recommended to try anyway. New hotel.

Firstly, it's too pricey and doesn't really offer good value. It feels very hot even after adjusting the temperature to the lowest setting (19 degrees Celsius being the lowest possible). The room is a bit old, and water flows out from the shower room while showering. The bathroom area is extremely dark. This package cost me around $6K HKD, and I can confidently say it doesn't compare well to other new 5-star hotels in Barcelona. The best thing about W is the bar/restaurant on the 26th floor. The staff is generally rude and impolite, possibly including some of the security staff. The reception staff assisting with check-in are also unfriendly, possibly due to a large number of guests waiting.

Booked four rooms last minute with the intent to be close to the airport and local attractions. Although the hotel is not in walking distance to local venues, cabs were readily available. All desired destinations were short drives from the hotel. The club level was a perfect area for our group to meet, enjoy snacks, and just relax. The staff was very friendly and added to the overall enjoyment of the stay.

We spent 3 nights in this beautiful hotel in an excellent location. All staff, concierge, waiters, bellmen are professional, courteous, and helpful. Concierge Enrique was especially helpful in assisting me with shipping items home, even providing a box to pack items. Rooms are very well equipped with robes, slippers, toothbrushes, safe, shaving kit, electrical outlet with USA voltage, USB ports, bathroom scale, huge bath towels and a makeup mirror with good lighting in bathroom. My only complaint is the pillows, although large, flattened down to almost nothing. Fortunately there were tow per person so I could double up. The complimentary breakfast was excellent. The rooftop bar/restaurant offers a wonderful view of the city. Didn't take advantage of the main restaurant or the pool. Would definitely stay here again and recommend to anyone.

Incredible service and reception, the rooms are super spacious and have a good area for working. The only small downside is that the music in the hall is played too loud so important calls cannot be taken from there,

The hotel is luxurious, amazing location, amazing friendly staff and gives you sense of high security. Walking distance from everything you need!

酒店的出色表現為我們這次春節西班牙之行增加很多驚喜。酒店有為春節期間中國客人準備的特別伴手禮。酒店的洗浴產品也是西班牙奢華品牌。特別值得表揚的是人員服務，尤其是臨行前門口禮賓的Alex給我們留下非常好的印象。積極 熱情 人帥 貼心。

Good location and good size rooms. Hotel amenities such as pool and roof top bar not in service. Gym area damaged and poor condition Nice rooms and good breakfast in the restaurant Good hotel for business travel.

We arrived just after check-in time to find only two working at their reception desk. Each with guests and one ahead of us in line. We waited patiently for around 10 minutes as they slowly managed to complete the check in of one. In that time the line had grown with 8 more guests waiting behind me to check in as well. I was next to check in, or thought I was, but an additional check in person stepped up to another station to help. But instead of asking for the next one he just helped an impatient guest waiting off to the side instead, making me wait almost 20 minutes just to check in. And beyond just changing you for the room they take a deposit, which I never had happen to me before. I have had hotels put credit cards on file but not actual deposits on top of the room charge. After we got to the room, had a lovely view but the windows were very dirty and couldn’t even take good pictures from it. Then after getting back from going out and about we found the phone and tv were dead. So no room service available or entertainment in our room . I went down to the front desk and asked about it and they said the whole building was out and there was nothing they could do. After we went to bed we were awoken by a maintenance man at 12:30 at night asking to fix our tv. I told him we were sleeping. I was so upset they would even think to send someone at that time of night, when I didn’t even ask them to come, I could hardly sleep after that. I went to the front desk the next morning to ask them about resending the maintenance man back to the room while we were out but they explained the whole building phone and tv was still out. I then asked why they would send someone to fix our tv in the middle of the night. They had no explanation. As of our last night here still no tv, phone, or room service. They have no estimate on when it might come back. For what I thought was a higher end hotel their customer service is lacking and maintenance of their building sub-standard.

The hotel photos are the same as the real things, very clean and the service is also very good. The hotel staff delivery of toiletries are very inmate packaging, they offered two quality goods brand of toothpaste; the cleaning service is also thoughtful, they even put away the phone charging cable. The nut chocolate gift before the return trip was delicious！ it’s just strange that such a good hotel has such a low rating? I was very surprised that I booked such a good hotel to spend my holiday in Barcelona. I wrote a good review here, but I hope not to raise the price of this hotel ~hahaha

Staff is very nice. The room is nicely decorated. The location is okay. I’ve stayed for 4 nights. It’s a bit pricy. The breakfast is okay nice but not many choices. Recommended to try anyway. New hotel.

Firstly, it's too pricey and doesn't really offer good value. It feels very hot even after adjusting the temperature to the lowest setting (19 degrees Celsius being the lowest possible). The room is a bit old, and water flows out from the shower room while showering. The bathroom area is extremely dark. This package cost me around $6K HKD, and I can confidently say it doesn't compare well to other new 5-star hotels in Barcelona. The best thing about W is the bar/restaurant on the 26th floor. The staff is generally rude and impolite, possibly including some of the security staff. The reception staff assisting with check-in are also unfriendly, possibly due to a large number of guests waiting.

Booked four rooms last minute with the intent to be close to the airport and local attractions. Although the hotel is not in walking distance to local venues, cabs were readily available. All desired destinations were short drives from the hotel. The club level was a perfect area for our group to meet, enjoy snacks, and just relax. The staff was very friendly and added to the overall enjoyment of the stay.

We spent 3 nights in this beautiful hotel in an excellent location. All staff, concierge, waiters, bellmen are professional, courteous, and helpful. Concierge Enrique was especially helpful in assisting me with shipping items home, even providing a box to pack items. Rooms are very well equipped with robes, slippers, toothbrushes, safe, shaving kit, electrical outlet with USA voltage, USB ports, bathroom scale, huge bath towels and a makeup mirror with good lighting in bathroom. My only complaint is the pillows, although large, flattened down to almost nothing. Fortunately there were tow per person so I could double up. The complimentary breakfast was excellent. The rooftop bar/restaurant offers a wonderful view of the city. Didn't take advantage of the main restaurant or the pool. Would definitely stay here again and recommend to anyone.

Incredible service and reception, the rooms are super spacious and have a good area for working. The only small downside is that the music in the hall is played too loud so important calls cannot be taken from there,

The hotel is luxurious, amazing location, amazing friendly staff and gives you sense of high security. Walking distance from everything you need!

酒店的出色表現為我們這次春節西班牙之行增加很多驚喜。酒店有為春節期間中國客人準備的特別伴手禮。酒店的洗浴產品也是西班牙奢華品牌。特別值得表揚的是人員服務，尤其是臨行前門口禮賓的Alex給我們留下非常好的印象。積極 熱情 人帥 貼心。

Good location and good size rooms. Hotel amenities such as pool and roof top bar not in service. Gym area damaged and poor condition Nice rooms and good breakfast in the restaurant Good hotel for business travel.

We arrived just after check-in time to find only two working at their reception desk. Each with guests and one ahead of us in line. We waited patiently for around 10 minutes as they slowly managed to complete the check in of one. In that time the line had grown with 8 more guests waiting behind me to check in as well. I was next to check in, or thought I was, but an additional check in person stepped up to another station to help. But instead of asking for the next one he just helped an impatient guest waiting off to the side instead, making me wait almost 20 minutes just to check in. And beyond just changing you for the room they take a deposit, which I never had happen to me before. I have had hotels put credit cards on file but not actual deposits on top of the room charge. After we got to the room, had a lovely view but the windows were very dirty and couldn’t even take good pictures from it. Then after getting back from going out and about we found the phone and tv were dead. So no room service available or entertainment in our room . I went down to the front desk and asked about it and they said the whole building was out and there was nothing they could do. After we went to bed we were awoken by a maintenance man at 12:30 at night asking to fix our tv. I told him we were sleeping. I was so upset they would even think to send someone at that time of night, when I didn’t even ask them to come, I could hardly sleep after that. I went to the front desk the next morning to ask them about resending the maintenance man back to the room while we were out but they explained the whole building phone and tv was still out. I then asked why they would send someone to fix our tv in the middle of the night. They had no explanation. As of our last night here still no tv, phone, or room service. They have no estimate on when it might come back. For what I thought was a higher end hotel their customer service is lacking and maintenance of their building sub-standard.

The hotel photos are the same as the real things, very clean and the service is also very good. The hotel staff delivery of toiletries are very inmate packaging, they offered two quality goods brand of toothpaste; the cleaning service is also thoughtful, they even put away the phone charging cable. The nut chocolate gift before the return trip was delicious！ it’s just strange that such a good hotel has such a low rating? I was very surprised that I booked such a good hotel to spend my holiday in Barcelona. I wrote a good review here, but I hope not to raise the price of this hotel ~hahaha

Staff is very nice. The room is nicely decorated. The location is okay. I’ve stayed for 4 nights. It’s a bit pricy. The breakfast is okay nice but not many choices. Recommended to try anyway. New hotel.

Firstly, it's too pricey and doesn't really offer good value. It feels very hot even after adjusting the temperature to the lowest setting (19 degrees Celsius being the lowest possible). The room is a bit old, and water flows out from the shower room while showering. The bathroom area is extremely dark. This package cost me around $6K HKD, and I can confidently say it doesn't compare well to other new 5-star hotels in Barcelona. The best thing about W is the bar/restaurant on the 26th floor. The staff is generally rude and impolite, possibly including some of the security staff. The reception staff assisting with check-in are also unfriendly, possibly due to a large number of guests waiting.

Booked four rooms last minute with the intent to be close to the airport and local attractions. Although the hotel is not in walking distance to local venues, cabs were readily available. All desired destinations were short drives from the hotel. The club level was a perfect area for our group to meet, enjoy snacks, and just relax. The staff was very friendly and added to the overall enjoyment of the stay.

We spent 3 nights in this beautiful hotel in an excellent location. All staff, concierge, waiters, bellmen are professional, courteous, and helpful. Concierge Enrique was especially helpful in assisting me with shipping items home, even providing a box to pack items. Rooms are very well equipped with robes, slippers, toothbrushes, safe, shaving kit, electrical outlet with USA voltage, USB ports, bathroom scale, huge bath towels and a makeup mirror with good lighting in bathroom. My only complaint is the pillows, although large, flattened down to almost nothing. Fortunately there were tow per person so I could double up. The complimentary breakfast was excellent. The rooftop bar/restaurant offers a wonderful view of the city. Didn't take advantage of the main restaurant or the pool. Would definitely stay here again and recommend to anyone.

Incredible service and reception, the rooms are super spacious and have a good area for working. The only small downside is that the music in the hall is played too loud so important calls cannot be taken from there,

The hotel is luxurious, amazing location, amazing friendly staff and gives you sense of high security. Walking distance from everything you need!

酒店的出色表現為我們這次春節西班牙之行增加很多驚喜。酒店有為春節期間中國客人準備的特別伴手禮。酒店的洗浴產品也是西班牙奢華品牌。特別值得表揚的是人員服務，尤其是臨行前門口禮賓的Alex給我們留下非常好的印象。積極 熱情 人帥 貼心。

Good location and good size rooms. Hotel amenities such as pool and roof top bar not in service. Gym area damaged and poor condition Nice rooms and good breakfast in the restaurant Good hotel for business travel.

We arrived just after check-in time to find only two working at their reception desk. Each with guests and one ahead of us in line. We waited patiently for around 10 minutes as they slowly managed to complete the check in of one. In that time the line had grown with 8 more guests waiting behind me to check in as well. I was next to check in, or thought I was, but an additional check in person stepped up to another station to help. But instead of asking for the next one he just helped an impatient guest waiting off to the side instead, making me wait almost 20 minutes just to check in. And beyond just changing you for the room they take a deposit, which I never had happen to me before. I have had hotels put credit cards on file but not actual deposits on top of the room charge. After we got to the room, had a lovely view but the windows were very dirty and couldn’t even take good pictures from it. Then after getting back from going out and about we found the phone and tv were dead. So no room service available or entertainment in our room . I went down to the front desk and asked about it and they said the whole building was out and there was nothing they could do. After we went to bed we were awoken by a maintenance man at 12:30 at night asking to fix our tv. I told him we were sleeping. I was so upset they would even think to send someone at that time of night, when I didn’t even ask them to come, I could hardly sleep after that. I went to the front desk the next morning to ask them about resending the maintenance man back to the room while we were out but they explained the whole building phone and tv was still out. I then asked why they would send someone to fix our tv in the middle of the night. They had no explanation. As of our last night here still no tv, phone, or room service. They have no estimate on when it might come back. For what I thought was a higher end hotel their customer service is lacking and maintenance of their building sub-standard.

The hotel photos are the same as the real things, very clean and the service is also very good. The hotel staff delivery of toiletries are very inmate packaging, they offered two quality goods brand of toothpaste; the cleaning service is also thoughtful, they even put away the phone charging cable. The nut chocolate gift before the return trip was delicious！ it’s just strange that such a good hotel has such a low rating? I was very surprised that I booked such a good hotel to spend my holiday in Barcelona. I wrote a good review here, but I hope not to raise the price of this hotel ~hahaha

Booked four rooms last minute with the intent to be close to the airport and local attractions. Although the hotel is not in walking distance to local venues, cabs were readily available. All desired destinations were short drives from the hotel. The club level was a perfect area for our group to meet, enjoy snacks, and just relax. The staff was very friendly and added to the overall enjoyment of the stay.