Hotel berhampiran Nam Tailor, Hanoi

Ok, so the room was beautiful and what was expected. Great tv access, Netflix, apple tv etc. great house keeping staff. The rooftop pool and the bar area lovely, but that is where the nice Bits stop. The level of service Besides housekeeping was below par. Many basic mistakes made in both reception, dining room for dinner and also at the rooftop bar. Rooftop bar does NOT have a happy hour, so this is false advertising. They give you a few crisps, and the drinks are nearly double the price of everywhere else. Couldn't make a Singapore sling, as no cherry liquor, and when I ordered a Mai Tai, what was received was not Mai Tai. Also if they didn't understand something they just wouldn't reply, and I would think I had something coming. One bartender and two supervisors, C'mon on. We also had two nights at the restaurant for dinner, where 3 of us had starters, mains, wine, cocktails etc, so spent a lot. First night was great, but second night, 5th of March was horrific. 4 staff on, and by the way we were the only table there. It felt like we were in a local shop, as the staff just watched us, and talk about over servicing.I would hate to see the service, if even 25% of capacity. I would be getting rid of half of the staff, and actually providing some basic training to them, including how to provide good service, without over servicing, including some basic English skills. The hotel we stayed at previously for one third of the price, had much better service. Summary, lovely room, but definitely not the service to match. Very disappointed.

The staff are very nice, the room is clean and comfotable. I have great time in this hotel. Very convenient location in old quarter....budget friendly...receptionist ms.lieu and owner mr. Tung were allways there n very helpful....maids also very very accomodative....highly recommend this property....

I really enjoy the stay here. The hotel is very modern, very clean. Plesantly surprjse actually. They dont offer breakfast. They are just opposite cafe giang (the famous egg coffee cafe), few mins to the lake and the temple. Quite near to the post office to send post cards back home, near bahn mi 25, near the night market as well and dong xuan market. What is not near is the train street, which is the other side. Overall super convenient, near the bus stop as well if you are taking public transport from the airport

We started our Vietnam tour here in hanoi, the Marina Hotel is in a great location for the old quater of Hanoi. The rooms are very clean and a good size. The beds are very comfortable, so after a busy day it was perfect. The hotel staff are very helpful, excellent service and cannot do enough for you.

I recently stayed at La Siesta Classic Hang Thung for one night, and honestly, it wasn't enough! Hotel Property: 1. The hotel's location is great. It's right in the middle of Hanoi's Old Quarter, so you can easily walk to Hoan Kiem Lake and enjoy the lively atmosphere. 2. What's cool is that the hotel is only two months old and it looks amazing. The rooms are a good size, and the modern design is Instagram-worthy. It's pretty impressive they even squeezed in a pool in the middle of the tight Old Quarter spaces. Service 1. We got to the hotel really early from Sapa, and our rooms weren't ready, but Mr. VP at the front desk was super nice. He went out of his way to arrange a shower for us. It was a real help to get us cleaned up from the long train ride. 2. I accidentally booked a room for 3 persons when there was only 2 of us. Mr.VP immediately noticed it and upgraded us to a junior suite without us knowing. That was a pleasant surprise and definitely made our day. The Not-So-Great Stuff: There were a couple of small issues that could have made the overall experience even better. 1. We asked for more water and ice around 9 pm, but they never brought it. Eventually, we went out and buy water, and reminded the front desk to send some ice to the room. But even after reminding the front desk personally, no ice came all night. 2. Food at breakfast was good, but the service could he better. When we wanted to sit by the window, the server insisted that we sit at another table. She rolled her eyes at me when I told her that we prefer to sit by the window. She then cleared our table quite unwillingly. She just changed the cutlery but did not replace the used placemats. We didn't bother her after that as she seemed annoyed. But despite these minor hiccups, I'd definitely recommend La Siesta Classic Hang Thung to anyone looking for a great stay in Hanoi. It's a lovely place with pretty and clean rooms and lovely front desk staff.

The hotel may be old but most importantly, the rooms are spacious, and it feels like home. And clean. Cleanliness is very important to me. The rooms are ”huge”! I love this 80+sqm size, so nice to have large rooms once & for all !! And toilets are clean & huge! Location is excellent, it's about 10 mins to the Old Quarters but the location around the hotel is good - some nice restaurants & generally much better than staying in the old quarter area which can be hap hazard.

Hôm bữa mấy chị em mình có ghé qua khách sạn nghỉ 3 đêm,nhìn khách sạn tuy hơi nhỏ nhưng được cái nhân viên ở đây rất ngoan. Mình được bạn bell tên Văn Toàn giới thiệu nhà hàng,quán ăn và nhưng địa điểm du lịch xung quanh đấy. Bạn ấy rất nhiệt tình và các bạn khách cũng vậy .Cảm ơn khách sạn Affa đã cho chúng mình một kì nghỉ vui vẻ ! SEE YOU !!

I and some friends stayed here few years ago and we come back this year as we love this hotel a lot. Everyone works for this hotel is very helpful and hospitality. They supported us a lot during the time we stayed here with them. Hotel is clean and we love everything and of course also the breakfast. We will definitely come back and also introduce to more of our friends. Thanks again for making my trip !

Fantastic modern funky hotel, well situated fir old quarter and station. Good size room with excellent shower room. Comfy bed and usual Western equipment . USB charging points, free toiletries. Social area was good sized near reception and offered a well stocked bar. Breakfast served there also and the option to use thier facilities to cook your own!.

The hotel is full of history. We joined the historical tour and know more about the history of hotel. Also we visited the bunker underneath the hotel as well. The hotel staff are very nice and helpful. We went to Le Beaulieu and Spiced Vietnam Restaurant and everything were delicious.