Hotel berhampiran SaoReThe Store - SaoReThe.Com, Hanoi

受付の方、清潔さ、全てのサービスにおいて満足しました。ホテルに関わる人全員がフレンドリーで、英語をまともに話せない私に対しても、私が理解しやすいように話しかけてくれました。部屋のアメニティ、タオルの数など期待以上のサービスでした。また、ハノイに来た際は利用したいです。

こちらのホテルは4泊5日の日程で利用しましたが、部屋は常に清潔で、クーラーは強力、朝食ビュッフェもとてもおいしかったです。特に牛肉フォーは外の有名レストランのそれよりおいしかったし、毎朝のベトナムアイスコーヒーも外のカフェと変わらないくらい美味しく、大満足です。また旅行最終日、日本へのフライトが深夜だったのですが、チェックアウトした後もシャワーを使わせてくれてとても助かりました。（あのままだと汗をかいたまま飛行機に乗らないといけなかったため）ホテルのスタッフ皆が親切でしたが、JennyとMには特に親切にしてもらいました。素晴らしい体験をありがとう！ I stayed at this hotel for 4 nights and 5 days, the room was always clean, the air conditioner was powerful, and the breakfast buffet was very good. In particular, the beef pho was better than that of the famous restaurant outside, and the Vietnamese iced coffee every morning was as delicious as the café outside, and I was very satisfied. Also, on the last day of the trip, my flight to Japan was late at night, but they let me use the shower even after checking out, which was very helpful. All the hotel staff were very nice (because I had to get on the plane sweating as it was), but Jenny and M were especially helpful. Thanks for the great experience!

Ok, so the room was beautiful and what was expected. Great tv access, Netflix, apple tv etc. great house keeping staff. The rooftop pool and the bar area lovely, but that is where the nice Bits stop. The level of service Besides housekeeping was below par. Many basic mistakes made in both reception, dining room for dinner and also at the rooftop bar. Rooftop bar does NOT have a happy hour, so this is false advertising. They give you a few crisps, and the drinks are nearly double the price of everywhere else. Couldn't make a Singapore sling, as no cherry liquor, and when I ordered a Mai Tai, what was received was not Mai Tai. Also if they didn't understand something they just wouldn't reply, and I would think I had something coming. One bartender and two supervisors, C'mon on. We also had two nights at the restaurant for dinner, where 3 of us had starters, mains, wine, cocktails etc, so spent a lot. First night was great, but second night, 5th of March was horrific. 4 staff on, and by the way we were the only table there. It felt like we were in a local shop, as the staff just watched us, and talk about over servicing.I would hate to see the service, if even 25% of capacity. I would be getting rid of half of the staff, and actually providing some basic training to them, including how to provide good service, without over servicing, including some basic English skills. The hotel we stayed at previously for one third of the price, had much better service. Summary, lovely room, but definitely not the service to match. Very disappointed.

Our second holiday in Hanoi & Vietnam as we ran out of time on our first visit to experience all of the ancient culture , charms and modern day luxury of the old and new Hanoi . The new Brilliant Nature Suites & Spa is a good base to start your explorations & a calming retreat at the end of the day to rest your weary limbs . The Hotel was basic but clean and modern . Conveniently located within walking distance of the Water Puppet Theatre , Hoan Kiem Lake and many restaurants . Our particular room was comfortable and spotlessly clean . We particularly enjoyed being able to cast content from our 'phones onto the large screen in our room . The Wi-Fi connection was great too ! The nearby railway could be noisy but the sound proofing was really good , and with the windows closed it wasn't noticeable . My wife used the Spa and said that the treatments were excellent and the overall experience was incredible . ( ” I think I am missing a trick here ” ? ) Everything was clean , modern and the staff were super helpful . Overall we enjoyed our stay at the Brilliant Nature Suites & Spa . We felt that it was good value for money .

I had less than 24 hours in Hanoi therefore location was crucial. This place is perfect. On a quiet little street in the heart of everything which couldn't be more perfect. Lily is amazing! So so helpful. Room was perfect with super comfy bed. So clean and cosy. Shower was lovely and hot too. At such a cheap price, insane!!! What more can you ask for!! Xx

The staff are very nice, the room is clean and comfotable. I have great time in this hotel. Very convenient location in old quarter....budget friendly...receptionist ms.lieu and owner mr. Tung were allways there n very helpful....maids also very very accomodative....highly recommend this property....

The hotel may be old but most importantly, the rooms are spacious, and it feels like home. And clean. Cleanliness is very important to me. The rooms are ”huge”! I love this 80+sqm size, so nice to have large rooms once & for all !! And toilets are clean & huge! Location is excellent, it's about 10 mins to the Old Quarters but the location around the hotel is good - some nice restaurants & generally much better than staying in the old quarter area which can be hap hazard.

I and some friends stayed here few years ago and we come back this year as we love this hotel a lot. Everyone works for this hotel is very helpful and hospitality. They supported us a lot during the time we stayed here with them. Hotel is clean and we love everything and of course also the breakfast. We will definitely come back and also introduce to more of our friends. Thanks again for making my trip !

Grand Dragon Noi Bai Hotel offers unbeatable convenience with its walking distance from the airport. Fast check-in service and spacious rooms ensure a comfortable stay. Perfect for travelers having a layover in Hanoi.