The Capitol Hotel Sydney, an EVT hotel

Ulasan The Capitol Hotel Sydney, an EVT hotel

The Capitol Hotel Sydney, an EVT hotel

3 Campbell St, Haymarket, New South Wales, 2000, AustraliaLihat Butiran Hotel
The Capitol Hotel Sydney, an EVT hotel
The Capitol Hotel Sydney, an EVT hotelThe Capitol Hotel Sydney, an EVT hotelThe Capitol Hotel Sydney, an EVT hotel
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1 malam

Ulasan Tetamu

4.5/5
Hebat
73 ulasan
Ulasan yang disahkan
Persekitaran4.6
Kemudahan4.3
Perkhidmatan4.5
Kebersihan4.4
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Semua ulasan(73)
Ulasan positif(70)
Ulasan dengan gambar/video(17)
Lokasi yang baik(29)
Penginapan yang hebat!(24)
Bersih dan kemas(15)
Lokasi yang sesuai(14)
Lokasi yang strategik(11)
Perkhidmatan yang baik(10)
Bilik yang kecil(9)
Ulasan kurang baik(3)
alicia
Bilik King
Menginap pada Nov 2024
Pasangan
2 ulasan
3.5/5
Disiarkan pada 19 Nov 2024
My recent 7-day stay. While the location of the hotel is fantastic and made our trip convenient, there were some concerns regarding cleanliness that I feel need to be addressed. During our stay, my husband and I noticed that the cleanliness of the room, particularly the bedding, did not meet expectations. We were uncertain if the sheets were changed during our stay hence made a request at the front desk that our bedding needs to be changed. On several occasions, after returning to our room late in the evening, we found that the sheets were still dirty, which was quite disappointing. As guests on holiday, we expected a certain level of cleanliness, particularly with something as fundamental as bed linens. Unfortunately, we were too tired to address it with the front desk at the end of long days. We ended up sleeping on just one side of the bed. I believe that with a little more attention to detail in housekeeping, this could be an area for significant improvement. Cleanliness is one of the most basic expectations when staying at a hotel, and I hope this feedback helps ensure future guests do not encounter similar issues.
Terjemah
Jawapan daripada Pihak Penginapan: Good evening, Alicia,Thank you for sharing your detailed feedback. While we’re glad you found our location convenient, we sincerely apologize for the concerns regarding cleanliness during your stay. This does not reflect the high standards we aim to uphold, and we deeply regret the inconvenience caused to you and your husband.Your comments about the bedding and housekeeping have been shared with our team to ensure immediate improvements are made. Kind regards,Thomas
Dzung
Bilik Queen
Menginap pada Nov 2024
Melancong bersama rakan
32 ulasan
4.7/5
Menakjubkan
Disiarkan pada 30 Nov 2024
Near city center and easy to go around. Maybe will be back next time.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Dzung,Thank you for choosing to stay with us at The Capitol Hotel Sydney and for sharing your feedback. We're delighted to hear that you found our location convenient for exploring the city.We hope you had a pleasant stay and look forward to welcoming you back on your next visit to Sydney. If there’s anything we can do to make your future stays even more enjoyable, please don’t hesitate to let us know.Best regards,LeonDuty Manager - The Capitol Hotel
Pengguna Tetamu
Bilik King
Menginap pada Sep 2024
Solo
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 14 Nov 2024
Overall nice. Will book again if in area. Airport - train - hotel in under 45 min. Convenient to most places I needed to go. Service at front desk was great, service at breakfast was cold. Breakfast is not the greatest but acceptable.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your experience with us! We're so glad you found The Capitol Hotel Sydney convenient and enjoyed our location's easy access to the airport and local areas. It’s also wonderful to hear that our front desk team made a positive impression.We apologize, however, that your experience with our breakfast service wasn’t up to your expectations. We're taking your feedback on board to improve both the warmth of our breakfast service and the variety we offer to ensure each guest has a fantastic start to their day.We appreciate your honest feedback and look forward to welcoming you back in the future!Warm regards,Leon - Duty Manager
Pengguna Tanpa Nama
Bilik King
Menginap pada Sep 2024
Melancong bersama rakan
15 ulasan
4.5/5
Hebat
Disiarkan pada 9 Sep 2024
Really nice hotel, definitely feels more like 4 stars than 3. Everything is great, the staff greats you at check-in and the decor was nice. I’d wish the reception was at the ground floor, rather than at Level 2 - but this is just a small issue. Overall, I enjoyed my stay!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for your feedback! We’re delighted you felt our hotel exceeded expectations. We’re glad you enjoyed your stay overall and look forward to welcoming you back! Regards, The Capitol Hotel Team
ANST
Bilik Queen
Menginap pada Ogo 2024
Solo
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Sep 2024
Nice hotel with a great location, right in the middle of CBD area. Central station is a few minutes walk away and Chinatown tram station is just outside the hotel. Staff was helpful
Terjemah
Jawapan daripada Pihak Penginapan: Dear ANST, Thank you for your feedback! We're glad you enjoyed our central location and found the staff helpful. It's great to hear the convenience of nearby transport worked well for your stay. We hope to welcome you back soon! Regards, The Capitol Hotel
Pengguna Tetamu
Bilik King
Menginap pada Okt 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Okt 2024
really nice and friendly staff. Close to China town and tram station. Convenient to go to anywhere
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for the review! We’re glad you found our staff helpful and enjoyed the convenient location near Chinatown and the tram station. Hope to see you again soon! Regards, The Capitol Hotel
MING TING
Bilik Katil Saiz King Plus Sofa
Menginap pada Sep 2024
Keluarga
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Okt 2024
Really great room and services. The site is convenient, but the clean services needs to be improved.
Terjemah
Jawapan daripada Pihak Penginapan: Hello Ming Ting, Thank you for your feedback! We are glad you enjoyed the room and found the location convenient. We will definitely look into improving our cleaning services. Hope to see you again soon! Regards, The Capitol Hotel
thBT
Bilik Deluxe King
Menginap pada Ogo 2024
Pasangan
58 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Ogo 2024
Hotel is located next to chinatown station very convenient. Very clean, cosy and chill a great stay in Sydney.
Terjemah
Jawapan daripada Pihak Penginapan: Good afternoon, thBT,Thank you for the 5/5 review! I'm very happy to hear you had a great stay with us. I hope you were able to rest, relax, and recharge!Best wishes for your future travels, and I hope we can welcome you back to The Capitol Hotel in the near future.Kind regards,Thomas Kane
Susanto
Bilik King
Menginap pada Jun 2024
Keluarga
3 ulasan
4.2/5
Sangat Baik
Disiarkan pada 8 Jul 2024
Recommended for the location. But breakfast the same variation every day
Terjemah
Jawapan daripada Pihak Penginapan: Good morning, SusantoThank you for your review. Our location is very handy, being only a few minutes walk from both Central train station, and the light rail line. Our breakfast does vary slightly, have different offerings available on the weekends, and rotate through a selection of juices, with the core buffet menu remaining the same. Kind regards,Thomas Kane
Meow_meow
Bilik King
Menginap pada Apr 2024
Keluarga
8 ulasan
4.2/5
Sangat Baik
Disiarkan pada 26 Apr 2024
The Location is nice and there are under CBD. Can eat any food in there
Terjemah
Jawapan daripada Pihak Penginapan: Hello Meow-Meow, Thank you for your review! We're glad you enjoyed our location in the CBD with plenty of dining options nearby. We look forward to welcoming you back for your next stay. Regards, The Capitol Hotel
Jake.Coleiro
Bilik Deluxe King
Menginap pada Dis 2023
Bisnes
19 ulasan
4.7/5
Menakjubkan
Disiarkan pada 27 Dis 2023
Property has been recently refurbished and tastefully decorated. The rooms are quite small, however the layout and furnishings still ensure you have enough space to be comfortable. Great walk in shower with rainfall shower head and digital connectivity throughout the room including tablet and television.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Jake, Thank you for your review! We're thrilled to hear you enjoyed your stay with us. It's great to know that you found the digital connectivity facilities enhanced your experience. We look forward to welcoming you back for another enjoyable stay! Regards, The Capitol Hotel
hDragon
Bilik King
Menginap pada Ogo 2023
Melancong bersama rakan
21 ulasan
5.0/5
Luar Biasa
Disiarkan pada 7 Ogo 2023
Perfect location. The bed is so good. Just that no drinking water given.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed our location and found our beds comfortable. We're excited to inform you that our bar will be opening soon to enhance our offerings. For future stays, please know that bottled water can be conveniently requested through the in-room tablet. We appreciate your feedback and look forward to welcoming you back soon.The Capitol Hotel Team
0921mingzhu
Bilik Queen
Menginap pada Mei 2024
Lain-lain
43 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Mei 2024
Not bad
Terjemah
Jawapan daripada Pihak Penginapan: Hello Mingzhu, Thank you for your review! We hope you had a great stay with us and looking forward for your next stay. Regards, The Capitol Hotel
Pengguna Tetamu
Bilik Katil Saiz King Plus Sofa
Menginap pada Okt 2024
Keluarga
6 ulasan
4.2/5
Sangat Baik
Disiarkan pada 8 Okt 2024
酒店位置不錯,離地鐵和公交站都不遠,去哪裡都挺方便。走5分鐘就是唐人街。 酒店是在一個商場的邊上,我們去的時候好像前台在裝修,checkin的時候,下來一個服務員帶我們從旁邊停車場的一個電梯進去的。前台衹有一個服務員,衹能英語溝通,有兩個機器可以中文自助checkin。 房間不大,放下行李幾乎沒地方走路了。兩張床OK,一張大床,一張沙發床,夠我們一家兩大兩小睡的了。 總體上,作為一個短暫的落腳點,經濟型酒店的標準,還是OK的
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人, 感謝您為我們留下如此好的回饋。我們非常榮幸獲知您擁有舒適的住宿體驗。希望再次歡迎您。 温暖的問候 路易斯
Pengguna Tetamu
Bilik King
Menginap pada Sep 2024
Keluarga
23 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Sep 2024
首先位置很好,走路去達令港看煙花就十來分鐘,周邊餐飲眾多,大小超市葯店都有,隔壁劇院的演出總是非常高水準,門口的電車也非常方便,對門的各色娘惹膏很好吃。酒店雖處鬧市但不吵,前台也很nice,房間不大但設計挺合理,整體很温馨,七八百的價格性價比很高,下次去悉尼還會選擇,也會推薦給朋友。
Terjemah
Jawapan daripada Pihak Penginapan: 親愛的客人,感謝您的精彩評論!我們很高興聽到您喜歡我們酒店的中心位置、附近的景點和友好的前台團隊。房間雖然不大,但您覺得很舒適,設計精美,這真是太好了。我們期待您下次來悉尼時再次光臨,並感謝您向朋友推薦我們。問候,國會大廈酒店。