The Metropole Opera Residence by KayStay

The Metropole Opera Residence by KayStay Reviews

The Metropole Opera Residence by KayStay

24/7 Lương Định Của, Thủ Đức, Ho Chi Minh City, VietnamView Hotel Details
The Metropole Opera Residence by KayStay
The Metropole Opera Residence by KayStayThe Metropole Opera Residence by KayStayThe Metropole Opera Residence by KayStay
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The Metropole Opera Residence by KayStay Guest Reviews

4.4/5
Very Good
23 review
Verified reviews
Location4.6
Amenities4.4
Service4.2
Cleanliness4.4
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All reviews(23)
Positive reviews(20)
Reviews with photos/video(7)
Negative reviews(3)
Elvira
Premium 1 Bedroom Suite
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The whole experience was awesome. The room was super clean and comfy, and the staff were really friendly and welcoming. They even set up a birthday decoration for my daughter, which was such a sweet surprise! Highly recommend.
Response from Property: Dear Elvira, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a wonderful time and that our services met your expectations. Your kind words motivate us to continue delivering excellent experiences to all of our guests. We look forward to welcoming you again in the future. Best regards, Kaystay team
zhangziyi
Premium 2 Bedrooms Suite
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 6, 2024
I recently visited Metropole Opera by Kaystay with my partner. Alex and his team made us feel very comfortable and the room itself was very modern and luxurious. The bed quality itself was worth the price. I hope to be able to return soon.
Response from Property: Dear Zhangziyi, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a wonderful time and that our services met your expectations. Your kind words motivate us to continue delivering excellent experiences to all of our guests.We look forward to welcoming you again in the future. Best regards,Kaystay team
Guest User
Premium 2 Bedrooms Suite
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Super nice place to stay in Saigon. Brand new and clean apartment.Facilities and amenities are top notch
Response from Property: Dear Guest. Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a wonderful time and that our services met your expectations. Your kind words motivate us to continue delivering excellent experiences to all of our guests.We look forward to welcoming you again in the future. Best regards,Kaystay team
Peter
Premium 1 Bedroom Suite
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Modern facility located in the center, large rooms and a very comfortable bed. The surplus is the presence of a bidet (which is very rare abroad).
Response from Property: Dear Peter, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a wonderful time and that our services met your expectations. Your kind words motivate us to continue delivering excellent experiences to all of our guests. We look forward to welcoming you again in the future. Best regards, Kaystay team
Guest User
Premium 2 Bedrooms Suite
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 24, 2024
The apartment was very nice. Great customer service , the staff were friendly and kind!
Response from Property: Dear Guest. Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a wonderful time and that our services met your expectations. Your kind words motivate us to continue delivering excellent experiences to all of our guests.We look forward to welcoming you again in the future. Best regards,Kaystay team
Wopango
President 2 Bedrooms Corner Suite
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 5, 2024
nice room
Response from Property: Dear Wopango, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a wonderful time and that our services met your expectations. Your kind words motivate us to continue delivering excellent experiences to all of our guests. We look forward to welcoming you again in the future. Best regards, Kaystay team
Aqianglai
President 2 Bedrooms Corner Suite
Stayed in Jan 2025
Family
7 review
4.6/5
Great
Posted on Feb 3, 2025
Apartment hotel, no restaurant, no front desk. The housekeeper will add you on WeChat before check-in. The room is fully equipped with refrigerator, washing machine, dishwasher, oven, induction cooker. Suitable for families who like to buy groceries and cook. The hotel is 2 kilometers away from the city center. Grab taxi is 50K VND. Affordable. There is a swimming pool on the 5th floor. The water is a bit cold for swimming. The housekeeper will not reply in time when communicating with WeChat, but there is really no urgent matter that needs to be replied immediately. Anyway, he will reply.
Original TextTranslated by Google
Response from Property: Dear Aqianglai, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a wonderful time and that our services met your expectations. Your kind words motivate us to continue delivering excellent experiences to all of our guests. We look forward to welcoming you again in the future. Best regards, Kaystay team
Bố anh。
President 2 Bedrooms Corner Suite
Stayed in Jan 2025
Family
8 review
5.0/5
Outstanding
Posted on Feb 5, 2025
Very good, I'll come again next time
Original TextTranslated by Google
Response from Property: Dear guest, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a wonderful time and that our services met your expectations. Your kind words motivate us to continue delivering excellent experiences to all of our guests. We look forward to welcoming you again in the future. Best regards, Kaystay team
SDmitriy
Premium 2 Bedrooms Suite
Stayed in Dec 2024
Family
6 review
4.0/5
Very Good
Posted on Jan 21, 2025
Nice apartments, not far from the center.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for being an amazing guest and sharing your experience! We’re so glad you enjoyed your stay and hope to host you again in the future. Best regards, Kaystay team
bilkqian
Premium 1 Bedroom Suite
Stayed in Oct 2024
Business travelers
21 review
4.0/5
Very Good
Posted on Nov 28, 2024
The rooms are at most B&B standards. The sheets felt not so clean and wrinkled. There is no front desk, so all contact is by phone, which is not particularly convenient. Also, this is absolutely not a five-star, nor a five-star standard.
Original TextTranslated by Google
Response from Property: Dear bilkqian, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a wonderful time and that our services met your expectations. Your kind words motivate us to continue delivering excellent experiences to all of our guests. We look forward to welcoming you again in the future. Best regards, Kaystay team
Wangyuehanchuan
Premium 2 Bedrooms Suite
Stayed in Oct 2024
Solo travelers
2 review
1.5/5
Posted on Nov 26, 2024
Service response is huge! ! ! Don’t be fooled! ! ! The location is terrible, there is nothing around. total **** hotel in HCM city.
Original TextTranslated by Google
Response from Property: Dear Wangyeuhanchuan,Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. We always aim to provide our customers with the best service, and we regret that we fell short during your recent interaction.Your concerns are important to us, and we would love to understand more about what went wrong. If you're open to it, we have reached out to you so that we can address the issue and work towards a resolution. We appreciate your feedback as it helps us improve, and we hope to have the opportunity to welcome you again in the future and provide a better experience.Best Regards,Kaystay team
Guest User
Premium 2 Bedrooms Suite
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Great
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a wonderful time and that our services met your expectations. Your kind words motivate us to continue delivering excellent experiences to all of our guests.We look forward to welcoming you again in the future. Best regards,Kaystay team
Guest User
Premium 1 Bedroom Suite
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 25, 2025
The service was very good, but the frogs were croaking very loudly one night
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a wonderful time and that our services met your expectations. Your kind words motivate us to continue delivering excellent experiences to all of our guests. We look forward to welcoming you again in the future. Best regards, Kaystay team
Guest User
Premium 1 Bedroom Suite
Stayed in Jan 2025
Travel with friends
14 review
2.7/5
Posted on Mar 10, 2025
The actual picture is not as good as the picture
Original TextTranslated by Google
OTWW
President 2 Bedrooms Corner Suite
Stayed in Oct 2024
Business travelers
18 review
4.5/5
Great
Posted on Dec 9, 2024
Good view of the location
Original TextTranslated by Google
Response from Property: Dear OTWW, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a wonderful time and that our services met your expectations. Your kind words motivate us to continue delivering excellent experiences to all of our guests. We look forward to welcoming you again in the future. Best regards, Kaystay team