Ulasan MK STAY

Basically got what I paid for, just one issue. When I came back from a long day out there was a really foul smell coming from the AC unit as soon as I entered the room. I asked the front desk for assistance and when they came up to check the AC unit they tried to pin the blame onto me by pointing out the food takeaway I had in the room that I just brought in. It felt quite insulting as if they thought I had confused the musty smell coming from the AC unit with the smell of food and they kept saying they couldn't smell the AC unit when it quite obviously filled the whole room. A bit ridiculous if you ask me, looking for any excuse to blame the customer and dodging responsibility. I didn't expect them to get us another room I just wanted them to be aware of the conditions so that it wouldn't affect future customers, ended up getting insulted. "Well I don't smell it so there must be no smell" mentality is very disappointing and I hope they learn to treat customers with a little bit more respect before someone eventually gets seriously affected because that sounds like a lawsuit waiting to happen.