Hotel berhampiran Yuet Wu Commercial Centre, Hong Kong

Overall we had a good time. Unfortunately there were no surprises (ie. unexpected fun or magical moments, services), but we did have a decent time. Hotel staffs never greeted us so it was bit unexpected in that front, because they will only respond when we greet them, so we did feel bit isolated. Positives: Pools are open for long time, breakfast buffet quality is so good (but way too pricy, considering kids does not eat much), room is spacious, shuttle bus frequency is very convenient, hotel is really creatively constructed (both external/internally). Areas of developments: Could be better if Staffs could greet guests (even the front desk staffs were unfriendly), Breakfast buffet’s cost performance needs to improve -＞ considering the super high price it should not limit the breakfast time to only one hour as guest loses time to greet character as well, also on top of high price it charges 10% service tax, and character photo costs H$168 per photo when the photo quality was bit blurry…., it would be great if breakfast buffet price could lower (especially for kids who does not eat much) or stretch the 1 hour limit to 90 min. Another area of development could be, the scope of hotel merchandise coupon… -＞ seems like there is unexplainable scope of which product they can allow/disallow $10 off coupon. We wanted to buy two products of which one of them the staff explained we cannot apply the coupon, and the staff’s explanation was “because this is popular”… when I asked how would we even know which is popular and which is not, and the next explanation was “oh it is because Lina Bell is popular”. It was very awkward explanation and scope, but I suppose it was Explorer’s Lodge Hotel style… Overall, we enjoyed HK Disney land so we will definitely come back, but unless above AOD are changed/improved, we will not consider staying with Explorer’s Lodge.

It's nicely located among tourist attractions, and easy to commute! I can walk around 300 m. to Trams or Subway (MTR). The view is not bad but far from the shore (I chose HK Harbour View Room), seeing only buildings barring your POV. The room space is okay. As we all know, room areas in Hong Kong should not be highly expected due to space limitations on the island. The amenities provided by the hotel are toothbrushes, toothpaste, shampoo, conditioner, slippers, tissue paper, towels, and plastic glass in the toilet. No bottles of drinking water are prepared in the room, but you can buy them on the ground floor at vending machines/minimarts in front of the hotel/7-11 located slightly right deposit to the hotel. There also is a fridge but it isn't working, and the pool is out of service. The hotel should cross-check all the electronic appliances before letting guests inside the room. If they cannot be used or are out of service, they should let us know early. You can borrow a universal adapter from the staff who are friendly and service-minded. Food is okay and plain, nothing's fancy-just American buffet breakfast style like bread, yam, salted butter, milk, cereals, macaroni, ham, sausage, scrabbled eggs, and so on which are quite boring and tasteless. However, I rate this hotel overall 7.5/10.

-Clean and comfortable -Conveniently located within MOKO mall, which is connected to Mong Kok East MTR station (exit D) -Shopping street is a mere 5mins walk away

Kettle cable too short, have to put on floor when connecting it to electricity to boil water. Toilet too small. The smallest in all hotels I had stayed. Room is only 15 square meter.

Great location. 5 minutes walk to the seaside. Super convenient for shopping and food. Easy to get around, nice room and service.

I had a wonderful stay at this hotel in Kowloon, Hong Kong. The location was excellent, right in the heart of Kowloon, making it easy to explore the city. While the building itself can be challenging, the hotel truly made the best of it, creating a resort-like oasis in the middle of a rough area. The room was clean, comfortable, and well-appointed, and the service was outstanding. The staff were friendly and attentive, always ready to assist with anything I needed. I was pleasantly surprised by how well the hotel managed to create such a pleasant and welcoming atmosphere. I highly recommend this hotel for anyone looking for a great stay in a central location in Kowloon.

It was a great experience overall. We reached the hotel at around 2 PM, but they couldn't check us in due to the Microsoft outage. There was a lot of confusion among other visitors, and the lobby was packed with people waiting for the check-in to start. I appreciate the front desk associate Abegail keeping her calm and composed smile, asking if we had lunch and, if not, to come back after lunch for check-in. The place was right next to the Nathan Road exit of East Tsim Sha Tsui MTR. That means it is next to Chungking Mansion for all things Indian. So we went to a restaurant inside Chungking Mansion, and by the time we got back, there was a long queue for check-in. Although the line was long, the front office staff quickly processed the check-ins. Mine just took 3 mins by the same front desk staff - Abegail. She also mentioned that I was getting an upgrade because all the Premium rooms with two double bed options were already occupied. We went to the room and it was awesome! The room was clean, and the pillows were named ”firm” and ”soft” so we could choose which to use. The room had an air purifier. Then, we opened the curtain to a scene showing Hong Kong's reality. While as a tourist, we are usually only privy to the better scenery of the place, we were looking at how cramped the living conditions were in Hong Kong. But to the left of our window was a bell tower and a garden; behind that was the Victoria Harbor *****. The best part of the hotel is the location and proximity to MTR, which allows you to visit all the places.

It was a nice stay at the hotel. The hotel is not located next to the metro station but it is just one stop away from the Shatin Station by bus. The hotel staff are very friendly and the room is very spacious by Hong Kong standard. The king size bed is super comfy. Will come back again.

I had a wonderful stay recently. The hotel is elegantly decorated, combining modern and classy luxury. The facilities are excellent, enhancing the overall comfort and convenience. Although I didn't have the opportunity to try the food, my experience was so positive that I definitely plan to return.

This Kerry Hotel is located at Kowloon Hongham area of Hong Kong. Public Bus Terminus is under the facility and nearby Whampao Community. Subway is within 10 minutes walking distance which are convenient to travel, business and leisure.