Hotel Hot Springs di Yilan

Yamagata Kaku Hotel & Spa is a beautiful hotel with a great location. From the moment you step inside, you’re welcomed by a very pleasant and soothing fragrance, creating a warm and inviting atmosphere. The hotel facilities are excellent, especially the in-room hot spring water and the large bathtub, which made the stay very relaxing. Both the room and bathroom are very spacious, clean, and well designed. The provision of a kimono added a lovely traditional touch and enhanced the overall experience.

We chose a room with a view of the Lanyang Plain, and the suite was very comfortable, and it was loaded with surprises and amenities. The scenery was lovely, and we even caught the sunrise over Turtle Island in the morning. From the moment we arrived at the hotel, we could feel the staff’s professionalism and genuine care. If time allows, we’d love to come back again. The only downside was the dinner buffet—not very tasty, especially the grilled beef, which was so tough it couldn’t be chewed. Such a pity, but overall, the experience was very good.

The staff is very friendly and helpful. When we want to book a charter car, the staff called service providers and gave us the one with the best price. The food is really good- good quality and good spread. There are plenty activities to do within the hotel- from treadmill, hotspring spa, craftwork and yoga

Had a wonderful stay at this hotel! The room was clean, spacious, and very comfortable. One of the highlights was the private bath — perfect for a relaxing soak after a long day, offering both privacy and tranquility. The public bath was equally impressive: well-maintained and a great way to unwind while enjoying the traditional experience. The facilities were spotless, and the atmosphere made it easy to fully relax. Overall, it was a fantastic stay with the best of both worlds — the luxury of a private bath and the charm of a public one. I would definitely return and highly recommend this hotel to anyone looking for a rejuvenating getaway.

It’s super easy to walk to from the bus station (Jiaoxi transfer station). It took us less then 5 mins and simple stroll through the hotspring park. We have a room for three. It a queen bed and a twin. We really enjoy the in room hot springs bathtub. The coffee,drink and popsicle are available 24/7 which is very convenient. Highly recommended.

Room is clean but small. The chubby lady checking us in didn't show any hospitality. We checked in on an unbusy weekday, yet she put us in a room close to the main road with cars passing by with noises. The window insulation was poorly done, and not sound proof at all. The chubby lady never greeted us the whole time, not even a smile. Everytime we saw her, she turned her face, very cold. We didn't feel welcomed. When we checked out the next day, a different lady, much thinner and prettier, was very cheerful though. She was very polite. It would have been a nicer experience had we were served by her upon checking in.

Nice hotel with private hot spring option. Little distant from Yilan but a good choice to enjoy hot springs as well spend a day or two in Yilan. Good options are limited at the hotel but 7-11 / family mart are close to the hotel.

Very comfortable stay in this hotel, very big room, and very high ceiling. You feel like a king in the room because the bathroom has a huge hotspring tub where you can soak in the comfort of your room. Worth coming to this hotel to just soak in the hotspring. Hotel staff quite friendly and speak good english. Only downside is that there are abt 5 steps of stairs to the entrance of the hotel and if you carry a heavy suitcase, will have to bring up and down. If you book the room across the road then you'll have to go to the other building opposite that is in the alleyway. Taiwan is generally safe, but going to find the hotel entrance (just a door) along the alley is still scary at night. Other than that, nearby have a lot of food options and the busy market streets. highly recommend!

The hotel is conveniently located about a 10-minute walk from the station, though walking wasn’t ideal during my stay due to rain. It’s a grand hotel and very walkable (3-10 minutes) to supermarkets, convenience stores, cafés, and even the night market. We chose this hotel because it’s one of the few that offers dual hot and cold spring tubs in the room. Bath salts were provided for the cold spring bath and replenished daily, which was a nice touch. There was a minor issue with one of the tubs leaking, but service recovery was excellent! Housekeeping checked promptly (within 4 minutes from our call) and we were switched to another room within 30 minutes, which was very much appreciated. The room, especially the toilet area, was spacious and matched the photos shown online. While some furniture and the tubs were slightly worn, there were no hygiene issues and the bed was comfortable. No noise issue at all. Breakfast had a good spread of Western and Chinese options. We arrived close to closing time, but the staff ensured we were well taken care of, which we appreciated. Overall, it was a pleasant stay and we enjoyed ourselves.

First of all, this is a very old hotel that has seen truly better days. While maintained well, it has retained it's original furnishings and decor from the 1980s and 1990s. Staying here reminded me of my childhood travelling with my family in the 80s. The actual room does not look anything like the ones shown on the website. The hard floors mean you should wear their slippers or bring your own room slippers. The hot spring water advertised is just hot spring water pipes that go into your bathtub. There is a step that emulates hot spa step in the bathtub. The breakfast was good with nice braised meat and eggs that you can put over your rice or porridge. There's also hot soy milk. But no hot tea, only coffee. The staff look tired but hard working. There was a grumpy older lady receiptionist when we checked in and she was pretty rough in the check in process. E.g. ”if you don't put a number here, and you leave things in the hotel, we'll just throw them away! Just to tell you first.” Room was quite small or cosy, depending on your perspective. The only thing new was the air-conditioner. The TV set had all the settings for channels but none worked. Internet wifi was not quite working too.