Hotel Hot Springs di Yilan

Yamagata Kaku Hotel & Spa is a beautiful hotel with a great location. From the moment you step inside, you’re welcomed by a very pleasant and soothing fragrance, creating a warm and inviting atmosphere. The hotel facilities are excellent, especially the in-room hot spring water and the large bathtub, which made the stay very relaxing. Both the room and bathroom are very spacious, clean, and well designed. The provision of a kimono added a lovely traditional touch and enhanced the overall experience.

the hot spring is great (the ones for female and male separately ; the room is excellent.. however, the buffet quality is somehow disappointing. i barely found anything that i could finish or wanted 2nd round - especially the meat/seafood dish.. even the quality of fruits also deteriorated. for future, i would not stay at hotel. will just get the hot spring coupons for hot spring (onsen) only. not worthy to spend almost $400 a night with the food quality

We are upgraded to family room as the twin bedrooms are under renovation, but the room is facing another building. Thus, the curtains have to pull down all the time. The spread of the buffet is marvellous. The hotel has diy workshop and there's convenient shops nearby too. The only downside is that the operating hour for the open-air hot spring bath. It only opens at 8.00am, closes at 10.00pm and there's a break from 12-2pm. Other hotels' public hot spring bath have longer operating hours and there's no in-between break, which is more convenient. For example, Hotel Royal Jiaoxi public hotspring is fr 6.30-23.30. It's a plus for us to have an early bath before breakfast

Had a wonderful stay at this hotel! The room was clean, spacious, and very comfortable. One of the highlights was the private bath — perfect for a relaxing soak after a long day, offering both privacy and tranquility. The public bath was equally impressive: well-maintained and a great way to unwind while enjoying the traditional experience. The facilities were spotless, and the atmosphere made it easy to fully relax. Overall, it was a fantastic stay with the best of both worlds — the luxury of a private bath and the charm of a public one. I would definitely return and highly recommend this hotel to anyone looking for a rejuvenating getaway.

It’s super easy to walk to from the bus station (Jiaoxi transfer station). It took us less then 5 mins and simple stroll through the hotspring park. We have a room for three. It a queen bed and a twin. We really enjoy the in room hot springs bathtub. The coffee,drink and popsicle are available 24/7 which is very convenient. Highly recommended.

Room is clean but small. The chubby lady checking us in didn't show any hospitality. We checked in on an unbusy weekday, yet she put us in a room close to the main road with cars passing by with noises. The window insulation was poorly done, and not sound proof at all. The chubby lady never greeted us the whole time, not even a smile. Everytime we saw her, she turned her face, very cold. We didn't feel welcomed. When we checked out the next day, a different lady, much thinner and prettier, was very cheerful though. She was very polite. It would have been a nicer experience had we were served by her upon checking in.

Nice hotel with private hot spring option. Little distant from Yilan but a good choice to enjoy hot springs as well spend a day or two in Yilan. Good options are limited at the hotel but 7-11 / family mart are close to the hotel.

Very comfortable stay in this hotel, very big room, and very high ceiling. You feel like a king in the room because the bathroom has a huge hotspring tub where you can soak in the comfort of your room. Worth coming to this hotel to just soak in the hotspring. Hotel staff quite friendly and speak good english. Only downside is that there are abt 5 steps of stairs to the entrance of the hotel and if you carry a heavy suitcase, will have to bring up and down. If you book the room across the road then you'll have to go to the other building opposite that is in the alleyway. Taiwan is generally safe, but going to find the hotel entrance (just a door) along the alley is still scary at night. Other than that, nearby have a lot of food options and the busy market streets. highly recommend!

The hotel is conveniently located about a 10-minute walk from the station, though walking wasn’t ideal during my stay due to rain. It’s a grand hotel and very walkable (3-10 minutes) to supermarkets, convenience stores, cafés, and even the night market. We chose this hotel because it’s one of the few that offers dual hot and cold spring tubs in the room. Bath salts were provided for the cold spring bath and replenished daily, which was a nice touch. There was a minor issue with one of the tubs leaking, but service recovery was excellent! Housekeeping checked promptly (within 4 minutes from our call) and we were switched to another room within 30 minutes, which was very much appreciated. The room, especially the toilet area, was spacious and matched the photos shown online. While some furniture and the tubs were slightly worn, there were no hygiene issues and the bed was comfortable. No noise issue at all. Breakfast had a good spread of Western and Chinese options. We arrived close to closing time, but the staff ensured we were well taken care of, which we appreciated. Overall, it was a pleasant stay and we enjoyed ourselves.

a 'surprise' when i check in. the room setup was diff with pictures totally. it looks very 'old' and small. it served with breakfast, tea break and supper. it is only plus points.