Hotel Hot Springs di Yilan

Yamagata Kaku Hotel & Spa is a beautiful hotel with a great location. From the moment you step inside, you’re welcomed by a very pleasant and soothing fragrance, creating a warm and inviting atmosphere. The hotel facilities are excellent, especially the in-room hot spring water and the large bathtub, which made the stay very relaxing. Both the room and bathroom are very spacious, clean, and well designed. The provision of a kimono added a lovely traditional touch and enhanced the overall experience.

the hot spring is great (the ones for female and male separately ; the room is excellent.. however, the buffet quality is somehow disappointing. i barely found anything that i could finish or wanted 2nd round - especially the meat/seafood dish.. even the quality of fruits also deteriorated. for future, i would not stay at hotel. will just get the hot spring coupons for hot spring (onsen) only. not worthy to spend almost $400 a night with the food quality

We are upgraded to family room as the twin bedrooms are under renovation, but the room is facing another building. Thus, the curtains have to pull down all the time. The spread of the buffet is marvellous. The hotel has diy workshop and there's convenient shops nearby too. The only downside is that the operating hour for the open-air hot spring bath. It only opens at 8.00am, closes at 10.00pm and there's a break from 12-2pm. Other hotels' public hot spring bath have longer operating hours and there's no in-between break, which is more convenient. For example, Hotel Royal Jiaoxi public hotspring is fr 6.30-23.30. It's a plus for us to have an early bath before breakfast

Had a wonderful stay at this hotel! The room was clean, spacious, and very comfortable. One of the highlights was the private bath — perfect for a relaxing soak after a long day, offering both privacy and tranquility. The public bath was equally impressive: well-maintained and a great way to unwind while enjoying the traditional experience. The facilities were spotless, and the atmosphere made it easy to fully relax. Overall, it was a fantastic stay with the best of both worlds — the luxury of a private bath and the charm of a public one. I would definitely return and highly recommend this hotel to anyone looking for a rejuvenating getaway.

It’s super easy to walk to from the bus station (Jiaoxi transfer station). It took us less then 5 mins and simple stroll through the hotspring park. We have a room for three. It a queen bed and a twin. We really enjoy the in room hot springs bathtub. The coffee,drink and popsicle are available 24/7 which is very convenient. Highly recommended.

the hotel was located a little further away from the downtown area, but it's a walking distance from there & the train station (~12 mins). in a very safe neighbourhood as it's near the hot spring park so there will always be someone around. the room is very big and the hot spring in the room was just a huge huge pamper for myself after a long day exploring / hiking. the staffs were all super friendly and helpful 😊 i didn't order breakfast when i booked the hotel but they still provide very basic breakfast meal for you (they even deliver it to your room so that you can have breakfast in bed 🥺). the food they provide is also v delicious. highly recommended to stay here as it is easily one of my favourite and most memorable hotels!

The dinner provided is excellent but too much in terms of quantity. Every night , we were served more than 10 dishes each night . Although the dishes are delicious, its way too much

Very comfortable stay in this hotel, very big room, and very high ceiling. You feel like a king in the room because the bathroom has a huge hotspring tub where you can soak in the comfort of your room. Worth coming to this hotel to just soak in the hotspring. Hotel staff quite friendly and speak good english. Only downside is that there are abt 5 steps of stairs to the entrance of the hotel and if you carry a heavy suitcase, will have to bring up and down. If you book the room across the road then you'll have to go to the other building opposite that is in the alleyway. Taiwan is generally safe, but going to find the hotel entrance (just a door) along the alley is still scary at night. Other than that, nearby have a lot of food options and the busy market streets. highly recommend!

a 'surprise' when i check in. the room setup was diff with pictures totally. it looks very 'old' and small. it served with breakfast, tea break and supper. it is only plus points.

I really wanted to love this hotel because it has some great features, especially for families. The staff were genuinely friendly and helpful throughout our stay, which made a positive impression right away. However, there were several downsides that made the experience disappointing. The location feels quite isolated—almost like you’re in the middle of nowhere. While there is a train station about 10 minutes away, getting there with a stroller was difficult and inconvenient due to the lack of sidewalks. Unfortunately, our room had a leaking ceiling that appeared moldy, which was concerning and definitely not what you expect from a hotel of this caliber. On top of that, you can hear trains passing by every so often, which can be disruptive. One of the main reasons I chose this hotel was for the kids’ playground and the buffet. While the playground was a nice feature, the buffet did not meet expectations as it was disappointing for a fancy hotel. Overall, the friendly staff were a highlight, but the issues with the room, location, and dining made the stay fall short of expectations.