Hotel Hot Springs di Yilan

Yamagata Kaku Hotel & Spa is a beautiful hotel with a great location. From the moment you step inside, you’re welcomed by a very pleasant and soothing fragrance, creating a warm and inviting atmosphere. The hotel facilities are excellent, especially the in-room hot spring water and the large bathtub, which made the stay very relaxing. Both the room and bathroom are very spacious, clean, and well designed. The provision of a kimono added a lovely traditional touch and enhanced the overall experience.

The staff is very friendly and helpful. When we want to book a charter car, the staff called service providers and gave us the one with the best price. The food is really good- good quality and good spread. There are plenty activities to do within the hotel- from treadmill, hotspring spa, craftwork and yoga

We chose a room with a view of the Lanyang Plain, and the suite was very comfortable, and it was loaded with surprises and amenities. The scenery was lovely, and we even caught the sunrise over Turtle Island in the morning. From the moment we arrived at the hotel, we could feel the staff’s professionalism and genuine care. If time allows, we’d love to come back again. The only downside was the dinner buffet—not very tasty, especially the grilled beef, which was so tough it couldn’t be chewed. Such a pity, but overall, the experience was very good.

It’s super easy to walk to from the bus station (Jiaoxi transfer station). It took us less then 5 mins and simple stroll through the hotspring park. We have a room for three. It a queen bed and a twin. We really enjoy the in room hot springs bathtub. The coffee,drink and popsicle are available 24/7 which is very convenient. Highly recommended.

Enjoy the hotel freebies for complimentary tea and snacks. The best part is the in room hot spring. Because my child was not yet reach 115cm, we could not use the public hot spring. There were also two rooms on level 2 for children play and mini library. My family enjoy and there are plenty of eating spots nearby. The hotel laundry machine is under repair and luckily nearby has 24 hour laundromat

Room is clean but small. The chubby lady checking us in didn't show any hospitality. We checked in on an unbusy weekday, yet she put us in a room close to the main road with cars passing by with noises. The window insulation was poorly done, and not sound proof at all. The chubby lady never greeted us the whole time, not even a smile. Everytime we saw her, she turned her face, very cold. We didn't feel welcomed. When we checked out the next day, a different lady, much thinner and prettier, was very cheerful though. She was very polite. It would have been a nicer experience had we were served by her upon checking in.

Stayed at Hotel PIN from 10/4/26 to 14/4/26. Thoroughly enjoyed ourselves from the time we checked in till we checked out. The staff were all very courteous, polite & helpful. They even helped with the setting up of the baby chair for our 2 x young kids during meal times. The rooms are very clean & it comes with a spa pool in every room. The housekeeping staff (Ben & Lemon) must be commended for keeping our rooms clean every single day we were there. The hotel also provides free tea break & supper everyday for its guest. The location is ideal & it is within walking distance to the Jiaoxi town areas with many convenience stores, nice local, street & Japanese food within 5 to 10mins walk. Overall a very pleasant stay at this hotel.

This hotel is outdated, you can see a thin layer of moss on the floor due to the showerhead dripping constantly, the public hot springs area has quite a few jet controllers out of order,l had to request a dehumidifier to get rid of moldy smells in the room. The breakfast was a reasonable price with an average quality, the rooftop naked spa area has beautiful night light views,also,the good thing was all the staff were super helpful for all the requests.

Nice hotel with private hot spring option. Little distant from Yilan but a good choice to enjoy hot springs as well spend a day or two in Yilan. Good options are limited at the hotel but 7-11 / family mart are close to the hotel.

First of all, this is a very old hotel that has seen truly better days. While maintained well, it has retained it's original furnishings and decor from the 1980s and 1990s. Staying here reminded me of my childhood travelling with my family in the 80s. The actual room does not look anything like the ones shown on the website. The hard floors mean you should wear their slippers or bring your own room slippers. The hot spring water advertised is just hot spring water pipes that go into your bathtub. There is a step that emulates hot spa step in the bathtub. The breakfast was good with nice braised meat and eggs that you can put over your rice or porridge. There's also hot soy milk. But no hot tea, only coffee. The staff look tired but hard working. There was a grumpy older lady receiptionist when we checked in and she was pretty rough in the check in process. E.g. ”if you don't put a number here, and you leave things in the hotel, we'll just throw them away! Just to tell you first.” Room was quite small or cosy, depending on your perspective. The only thing new was the air-conditioner. The TV set had all the settings for channels but none worked. Internet wifi was not quite working too.