Hotel Hot Springs di Shimoina District

I would like to take a moment to express my sincere appreciation for the excellent service provided by one of your hotel staff members, Ito-san. During my stay in Hirugami No-Mori, Ito-San went above and beyond to ensure that our experience at your onsen/hotel was a memorable one. Despite the language barrier, Ito-san's attentive nature and willingness to go above and beyond to assist me in navigating the area made a significant difference in my stay. Her use of Google Translate to communicate with us was impressive and demonstrated her dedication to providing top-notch service. I was thoroughly impressed with her professionalism, positive attitude, and exceptional customer service skills, which were evident in every interaction I had with her. Her talent is remarkable, and I hope that your hotel will continue to support and develop her professionally. Please convey my heartfelt appreciation to Ito-san, and please recognize her outstanding work. She is a true asset to your onsen/hotel, and I look forward to visiting again in the future. Thank you for providing me with a memorable experience, and I wish you and your team continued success.

早餐及晚餐都非常好！食物材料新鮮。

特別喜歡這種小地方的温泉旅館。想去哪兒和工作人員一説他就安排車送我去了。小男生笑容超級可愛。露天温泉裏有觀音菩薩，晚上坐在温泉裏欣賞着十五的月亮，雖然漫天星星可惜月亮太亮了。星星衹能隱約看到一些。晚上在阿智川堤岸上散步聽着河水嘩嘩的聲音，看着民宿的暗黃的燈光，走到山腳揹着月亮能望見北斗七星。就是從東京去不那麼方便。但勝在人少體驗感好。等有機會冬天再去觀星吧。

小红书上的長野観光机构介绍：阿智*昼神観光局(开通了松本往復昼神温泉的直达巴士👁️🗨️昼神温泉区域旅館的宿泊者方可予约搭乘)！果断删除预订的中津川宿馬籠宿和妻籠宿的二日行程！改道赴一场向往已久的“日本第一観星地”阿智村昼神温泉的宁静而浪漫之旅！ 提前二个半月预订昼神♨区域旅館，二日连住已一房难求，最终幸运的予订到【湯多利の里 伊那華旅館】旅館位置优越，居高临下，背山面水，秋日旅館前银杏見頃。旅館曾经天皇和皇后下榻过，毋庸置疑的天然好泉(美肌之湯)，一泊二食自助美味的日料，主打的是蟹，使用的是自社農園种植的食材，足以满足大胃王。此外还可参加根据四季度化的各种体验農場活；还可参加旅館代为安排的“天空の楽園”活动(観赏全日本最美的满天繁星繁星)，一切都很轻松惬意！在二晚留宿期间旅館的前台服务和食処处的工作人员以及巴士司机都很亲切周到，有求必应，还帮我们予约了第三天移动到名古屋(旅館直送的高速巴士，价格相当优惠¥2200円人)。 阿智村出名的是“花桃”～期待桃花盛开時再来，希望伊那華旅館在花桃季依就有（松本→昼神温泉和旅館→名古屋的有料接驳巴士）服务！

今年再次入住清風苑，感覺亦很好，服務－流，尤其感謝 Oriyama, Makino, Yo and Itsubo san 其間安排我們多人的交通、入住、旅遊參觀及饍食，非常感謝! 極度推介！

Far from train station. Difficult to get to by public transport but that is the beauty of it. We got a transfer with the hotel (additional charges). Had to get a friend to translate emails into japanese to send to the hotel. All the staff we encountered in Nov 2018 were polite and welcoming but do not speak english at all. The Google translation app is very useful to get around the language barrier. Small, quiet and beautiful place! Quite literately surrounded by mountains.