Will try to keep it short and will start with positives… •nice pools, kids were very happy and couldn’t get them out of the pool •beach - easy access to nice sandy beach •room cleanliness •airport transfer - organised by hotel, driver was waiting for us even with 45min delay at landing The not so goods… •everyone communicates in German but almost nobody speaks English. Difficult when every conversation is left in the air because nobody understands you in English. •drinks- below average on options and taste. Besides a very limited amount of internationals spirits (average and below average in quality) this hotel only serves local drinks in all parts of the hotel. Never a beer in glass bottle even, poor overall. •food - whilst there is a massive amount of options the overall feeling was of quantity over quality. Won’t even discuss deserts… everything same taste but different colours and shapes. •cats in restaurants - I’m sorry but this is not acceptable. I am an animal lover but scratching cats under tables/chairs is just not acceptable. Some people feeding them, some holding them and some feeling uncomfortable with having them around table during breakfast/lunch/dinner. The overall feeling for the restaurant was that It was of a cheap canteen with too many people fighting for few available tables. We have visited 5* hotels before and this is not 5*. I’d say 4* at best with lots of improvements required on the inside and outside. Based on our experience we can not recommend this hotel as 5* and we will not be returning based on this.
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