Cari Hotel dengan Kolam Infiniti di Pulau Bintan

"”Great Resort, Great Service” Okay first thing, yes, it is far. Like 1.5 hours from BBT ferry terminal. But shared transport is provided (with a cold towel, cookie and water bottle), so honestly it's fine. You just sit back and by the time you arrive you've mentally switched off from everything anyway. Check-in was really smooth. No queue at the counter. While you sit down at the lobby, a welcome drink and cold towel is provided together with the check-in formalities. That already felt different. And the staff throughout the stay were just... on it. I genuinely didn't need to call for anything. Whatever I expected to find in the room, it was there. Buggy service is available until 11 pm, and is available promptly the moment you call them. The suite itself was excellent. Huge outdoor balcony with two sets of sitting area. A hammock is also provided to relax in a lazy afternoon. Inside the room, a solid wood bed frame, with a comfortable mattress and clean sheets. They give you both hard and soft pillows which I always appreciate. A large work table/chair is behind the bed. It also includes fast charging ports (nice touch). TV is equipped with Google TV kind of device with familiar remote. Room was well stocked with four water bottles, wine and drink glasses, coffee/tea cups, minibar with most common drinks stacked (not complimentary). Small thing but they forgot spoons for the coffee/tea. Didn't ruin anything but I noticed. The bathroom was big and clean with his/hers sink. All necessary amenities are of good quality. However, the shower area is a bit cramped as it is next to the bathtub. As such it wets the entire area. Even if you put floor towel, it eventually gets drenched too. Breakfast was great. Open air setting with nice spread - good fresh fruits, salads, local dishes, breads, bread spreads, coffee/tea together with kopi and teh as well. Dinner was also delicious with prompt room service. Only thing is the kitchen stops at 9:30pm which is a bit early, especially when you are on vacation. Not a dealbreaker but worth knowing if you're a late eater like me. Most of the info is shared via WhatsApp- shuttle times, checkout info, all sent through without me having to chase anyone. Simple but effective. Each villa is provided with two bikes (his and hers) which was fun, especially since the area is quite spread out. Though something could be improved: The pool is honestly too small. Cannot accommodate even 25% of guests. And the main beach is very small and with only two chairs. That's it. For a place sitting right on the water, I expected more there. Coffee pods in the room were really bad. Everything else in the room was good quality so this just stood out. Swap the pods, it's an easy fix. I informed them in advance that we are celebrating our wedding anniversary. But it was completely ignored. Forget about flowers, not even a little card. That genuinely upset me. It's the kind of thing that would've made the stay really special and they just dropped the ball completely. Despite that, I'd still recommend it. The food is solid, the service is good, the room is comfortable and it's a genuinely peaceful place to be. And if you're celebrating something, maybe follow up more than once to make sure they actually action it."

"We recently celebrated a special getaway at Doulos Phos The Ship Hotel and it truly felt like we had rented the whole place for ourselves. The atmosphere was so peaceful, exclusive, and romantic — perfect for spending quality time with my wife. The hotel itself is incredibly unique, with so much history and character. Staying inside a beautifully restored ship made the entire experience unforgettable. Every corner had a charming nautical touch, and the ambiance throughout the property was elegant yet cozy. One of our favorite spots was the infinity pool overlooking the sea. The view during sunset was absolutely breathtaking, and the calm surroundings made it feel like a private paradise. We spent hours just relaxing by the pool, enjoying the ocean breeze and quiet atmosphere. The restaurants were also very good. The food was delicious, breakfast had plenty of variety, and the dining ambiance was warm and relaxing. Having dinner with the sea view and soft lighting created such a romantic mood for our celebration. The staff were friendly, welcoming, and always attentive, which made the experience even more comfortable. The entire property was clean, beautifully maintained, and surprisingly quiet despite being such a famous landmark. If you are looking for a romantic escape, peaceful retreat, or simply a unique experience in Bintan, I highly recommend Doulos Phos The Ship Hotel. It was a memorable celebration with my wife, and we will definitely come back again. Follow Hope Sanctuary on TikTok, Facebook, and Trip Moments for more travel memories and beautiful getaway experiences."

"Stayed at Holiday Inn Resort Bintan with my toddler and had a mix of positive and negative experiences. We booked a pool access room, which was extremely convenient with a young child. Service throughout our stay was excellent, and the team was always helpful. They also assisted with printing our ferry boarding passes and arranged the complimentary shuttle to the ferry terminal. The food at Warung Pak Lagoi was decent, and the service there was especially attentive. The restaurant also offers free koi fish feeding, which my toddler enjoyed. On our last day, the fish food had run out, but a lovely staff member went the extra mile to get us a small packet so my child could still participate. The shuttle to Plaza Lagoi runs hourly, but if you miss it, you'll have to wait for the next one, so plan accordingly. Unfortunately, there were several issues that affected our stay. The Kids Club was quite disappointing compared to the photos online, with very limited activities, missing items and play options available. There was also power trip on our first night. As our toddler was already asleep, changing rooms wasn't a practical option for us. More concerning was that the entire resort experienced two power outages on our second night. We happened to be outdoors during one of them, and the blackout was completely pitch dark. It was quite frightening as we weren't holding our toddler's hand at that exact moment and couldn't see anything around us. Overall, the staff and service were the highlights of our stay, but the repeated power outages and underwhelming Kids Club made the experience less enjoyable than expected."

"The main attraction is beach combing during low tide everyday, the water is shallow and very clear, full of seashells, crabs and little fishes. Really fun. There is also a jetty u can see many fishes in the sea, it's a short walk from the resort ( bet can see different species if u go at night with a powerful torch). There is also a local mini mart to buy things on the other side. Kampongs with 🐔 chicken farms around and many local fisherman fishing. A lot of stars at night if there is no moon or clouds. Overall a wonderful experience for nature lovers and kids to explore. However the tv resolution is bad, the food serving is little and the transport and other activities are quite expensive, no hair conditioner and have to ask for insect repellent. The staff are all very nice. Hopefully they address these and provide more activities, it's such a wonderful beach, more people should come."

"Great service overall. From ferry arrival to check-out. Front desk and restaurant staff were excellent. The room was clean with a beautiful view, and the pool was large with plenty of daybeds. There are many activities to choose but laying all day in pool daybed was our favorite activities. However, pool management really needs improvement. Used daybeds were not cleared, with dirty towels left everywhere also dirty plates/floors, making it hard to tell which was available. There was also no staff readily providing towels, requests took too long. If no staff is assigned, towels should simply be prepared on the daybeds."

"Good location but no free activities included. Suitable for family and friends trip."

"Everything was great but please learn to delivery ”no” message to your customer instead of stalling tactic. We requested for early checkin as the ferry disembarked at close to 12pm. The concierge told us it was subjected to availability. They will try to clean up room quickly. We waited close to 3hrs, 15mins before official check in time to get the room. But we noticed neighboring units were empty.. and due to low occupancy, the breakfast was ala-carte instead of buffet."