Dengan menginap di 1969 DKelly Hotel di Ipoh, anda akan berada dalam lingkungan 5 minit memandu dari Kelab Golf Diraja Perak dan Dataran Ipoh. Hotel ini berada 2.6 km dari Kuil Nam Thean Tong dan 2.8 km dari Kuil Sam Poh Tong.
Gunakan peluang rekreasi seperti kolam renang terbuka atau kemudahan lain yang termasuk akses Internet wayarles percuma dan perkhidmatan rencam.
Dapatkan santapan anda di salah sebuah daripada pelbagai tempat makan yang ditawarkan di hotel, yang termasuk 2 restoran dan kedai kopi atau kafe. Sarapan bufet disediakan pada setiap hari dari 7:00 hingga 10:30 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 162 bilik tamu. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi persendirian dilengkapkan dengan pengering rambut dan jubah mandi. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
"Beautiful hotel with modern technology such as face recognition to access the lift and rooms. Unfortunately, during our stay the system did not work properly. Out of the three of us, only my son couldn't use the face scan to enter the lift, but he could scan to enter the room. Meanwhile, my daughter and I could not use the face scan to open the room door.
When we checked with the receptionist who handled our check-in, she mentioned it was a technical issue, but she did not seem very welcoming or helpful.
We were staying in room 3021B. After about two hours, the room became very warm. When we called reception, they said the room would take time to cool down because it is a big room. A technician came to check as well and said the same thing. However, this information was never explained to us earlier. The first night was very uncomfortable due to the warm temperature, and at 4am I had to go down to the reception to make a complaint. Only the next day, on 28/3 around 6pm, we were able to change the room to 4021B.
On the second day, a staff member named Hanis was very friendly and helpful, which we truly appreciated.
When we moved to room 4021B, I informed the concierge who helped us move our luggage that the front corridor light was not working. It seemed like this issue was not followed up, as the light was still not fixed (as shown in the photo). At that point, I did not bother to raise it again.
Overall, the hotel itself is beautiful and has impressive technology, but the lack of communication between departments and inconsistent service was disappointing."