Cari Hotel dengan Infinity Pools di Krabi

"We arrived to our room being sweltering hot. In fact it was cooler outside than it was inside. I understand that with current fuel prices being so high, that they aren’t going to leave the air con all day anticipating our arrival. They offered us a pass to put into the slot so the air con wouldn’t turn off if we left the room, but with our room being at the top of the mountain. I did expect for them to bring it to our room rather than making us treck back down and up again. The room wasn’t clean… shower head was black with mould, when pointed out this was rectified. We upgraded to a room with a bath but couldn’t use it as it leaked and flooded the bathroom when using. We notified the hotel, they sent someone to fix it but no compensation was offered despite paying an extra 5,000 baht for this feature and only being able to use it once. Breakfast is like a horror show. I can only describe it as horrendous. My advice is save your money and don’t add breakfast to your room rate. Baked beans were cold, French toast was a thin slice of hoavis stuck to the bottom of the metal warmer. Yoghurt had flies in it - the only thing mildly edible was the egg station. Staff at breakfast was incredibly rude… we asked for some ice and lemon for our water, slices of lemon were thrown down at my husband, again notified reception and nothing was done. This is a Muslim hotel so no alcohol is served at the bar, not a big deal as they allow you to bring in drink from the 7/11 across the road but it’s not really advertised very well. Pool is lovely and the pool bar staff were nice, the rooms are good and shuttle service was ok. We only had a one issue of it taking half an hour to arrive. It is walkable if you’re fit - unfortunately I couldn’t walk up due to illness so had to wait out the 30 minutes. Location is good. Ao Nang beach is about 20/25 minute walk but there are free shuttles (one way) offered by the hotel when they feel like it, but Grab Taxi’s are cheap and easy to get. Ao Nang night market is brilliant and about a 15 minute taxi ride away. Would say it isn’t really worth the money is and more like a 3 star. It could be such a great hotel with improvements. A bit disappointed with it considering it was part of our honeymoon trip and feel we were let down."

"Very stylish establishment. Retro and cool furnishings. Friendly staff and a lovely rooftop pool. Good value for money."

"We had an amazing stay at Grand Mercure Krabi Ao Nang and honestly couldn’t fault the overall experience. From the moment we arrived, everything felt seamless. Check-in was quick and easy, and the complimentary welcome juice was a really nice touch after travelling. The room itself was spacious, spotless, and modern, with a super comfortable bed and a huge TV—perfect for relaxing in the evenings. What really stood out was the level of service. We had an issue connecting our Fire TV Stick to the WiFi, and without hesitation the hotel sent a technician along with a staff member who sorted it straight away by connecting us to the staff network. Nothing felt like too much trouble. We also mentioned we were celebrating a birthday, and the team went above and beyond by decorating the room with balloons and surprising us with a cake, along with plates and cutlery. It genuinely made the stay feel special. The facilities were great overall. There are two pools—one more aesthetic, but the main pool was a good size and had a pool bar with happy hour, which we made the most of. There’s also a separate kids’ pool and a gym on-site. Breakfast was enjoyable, with fresh, soft pastries, good coffee, a wide juice selection, and an egg station offering plenty of options (the Eggs Benedict were a highlight). While the hot selection could be slightly broader, there was still plenty to choose from. Location-wise, it’s ideal—around a 10–15 minute walk to the main beach area. It strikes a perfect balance: close enough to everything, but far enough away that you don’t hear any of the noise, making it feel peaceful and relaxing. If I had to mention any downsides, they’re very minor. The hotel is built into a hillside, so depending on your room location (we were in Block D), you may need to take multiple lifts to get there. It didn’t bother us, but it’s worth noting. Also, the hotel is fully non-smoking, including balconies, which may not suit everyone—but there are designated smoking areas available. Overall, the hotel feels luxurious, modern, and high-end—without the hefty price tag you might expect. I’d highly recommend it to couples, families, or anyone looking for a relaxing yet stylish stay in Ao Nang. We’d definitely return."

"I absolutely loved my stay at this beach resort in Krabi—it was absolutely perfect in every way. The scenery here is breathtakingly beautiful, with turquoise waters, golden sand, and stunning limestone cliffs all around. The beach itself is incredibly clean, well-maintained, and simply gorgeous; I couldn’t have asked for a nicer spot to relax by the ocean. The best part by far is the resort’s swimming pool, which is actually the largest pool in Thailand. We spent so much time there and had the best time swimming, laughing, and enjoying the water—it was so much fun. The rooms were lovely and comfortable, and the service was outstanding. The staff were kind, helpful, and attentive to every need. Overall, everything was flawless. We had an incredible time in Thailand, and this resort made our trip even more wonderful. I can’t recommend it enough!"

"We had a really pleasant stay at this hotel. The room was big, spacious, and comfortable, with a great hot shower which was perfect after long days out exploring. The hotel itself has two swimming pools, both of which were nice places to relax, although only one had cushioned loungers. Breakfast had a good variety of options each morning, so it was easy to find something you felt like starting the day with. The staff were also very pleasant and helpful throughout our stay, which always makes a big difference. There are quite a lot of stairs around the property, although elevators are available. Because of that, it might not be the easiest place for someone with limited mobility. I’d describe this as a great city-style hotel — it’s close to pretty much anything you might want, and the airport is only about a 30-minute commute away, which is very convenient. Overall, a very enjoyable stay."

"The hotel is a bit far to go walking to the beach or main road, not impossible, but you will need to rent a bike, which is totally fine and makes your life easier! For the price, it worth to stay a bit far and rent a bike. The hotel is clean, room is fine, there is a pool….in the end, it was a great choice staying there."

"For a hotel that charges over USD 1,000 per day, it should deliver much more. The gym is terrible. All the glass is dirty. The view is beautiful, but there is so much dirt that you can barely see outside. What are you doing with the money you charge? Invest in new gym equipment — the facilities are falling apart. The same applies to the bicycles: very old and poorly maintained. There are many 5-star hotels that charge one-third of what you charge and deliver far more. There is no proper program for children. The hotel hosts many families, yet there are no staff or monitors organizing activities for kids. The hotel clearly needs a major upgrade. I also believe the photos on the website do not accurately represent the current condition of the hotel. On the positive side, the staff are very helpful, and dinner was acceptable. That said, during the five days we stayed at the hotel, I only ate there once — because the restaurants near the hotel are excellent and cost about one-third of the price. For example, I paid 120 baht for a Corona in Phi Phi, while the same beer at the hotel cost 360 baht. That’s not just expensive — the prices inside the hotel are simply unreasonable."

"Amazing experience at the hotel. If you like quiet environnement book it… they offer a shuttle to railey beach and for anong beach (center) . Rooms are very clean ."

"This hotel is really the most exotic attraction of Krabi with the most outstanding and unique jungle landscape surrounding you. You will feel like one of those guests from the now legendary ”White Lotus” series , arriving to a completely unforgettable location in style and having a very unique experience surrounded by a pristine beach, caves and canyons, and most of all - the eclectic grotto cave. Make sure to book your romantic dinner experience at the Grotto in advance. It's truly once in a lifetime experience."

"Absolutely fantastic journey, I love this island with beautiful coastline and little mountains that you can do a bit hikes. And the hotel is right located on the north of the phiphi island. I wish I can spend more time here, with my family. But I would say it’s the best place for couples too, you can swim and dance, enjoy the fire show or simply just this nature island."