Hotel dengan Wifi di Hami

We had the worst check in experience at this hotel, compared to all the other hotels we've stayed in for 20 days in China so far. The staff realised I'm not Chinese but insisted that I had to write the names of the cities and other information on the registration form in Chinese. I told them the information through Google translate and they looked at me dumbfounded. They didn't even make an effort to use a translator on their phone. They kept repeating the same question in Chinese and I told them I don't know. This went on for about 15 minutes. I was getting frustrated after a 420km ride but they just laughed with each other, instead of trying to make the process quicker and easier for them and us. They kept asking which city we entered China from and I showed them the entry stamp on my passport, they FINALLY READ IT PROBABLY, it was in Chinese. They all just looked at each other and laughed. It is very unprofessional. The room was clean.

The hotel is about a ten minute drive from Hami Station. There is a street with a row of barbecue shops in a row nearby, plus other places to eat nearby. I selected this hotel because I saw it had hosted foreign guests before. When I was there (August 2024), the staff were giving out slices of melon at reception in the afternoon. The breakfast selection was good, my room was pretty quiet, and the laundry room had two washing machine but no dryer (but in August, the air is dry anyway). All the staff were friendly.

This is a very good hotel but the staffs do need some additional training on registering foreigners on their system. We arrived at the hotel after 8pm after 6 hours of long drive and had the unpleasant experience of long check in process at the reception. The staffs were apologetic and obviously struggling to read foreigners' passport, we had to register our details ourselves in the end. Despite all this, the services of the staffs are good in general.

We would highly recommend this hotel, Tian ma hotel for those visiting Hami, Xinjiang. Tian Ma hotel is just about 700m / 10 minutes walk from Hami Railway station. The design of the room makes it practical and comfortable to stay in. The bedroom and the bathroom & toilet area is partitioned by a wall with sensor lights. The breakfast is also reasonably good for the price we paid. It was 198 yuan per night when we stayed there in May 2024. The room is very clean and the water pressure in the shower is strong. There's also washing machines available for self-service laundry on the 2nd floor.

這次入住體驗超出預期！酒店大堂裝修簡約大氣，空間開闊，休息區沙發柔軟，傍晚坐在窗邊看街景很放鬆。最驚喜的是大廳的自助茶歇台，提供熱泡茶、各類小零食，等候辦理入住的時候可以歇腳品茶。整體衞生做得很到位，地面乾淨無異味。前台接待有禮貌，辦理入住高效。房間設施齊全，整體安靜舒適，不管出差還是短途入住都很合適，五星好評！

點評 1.設施超全:酒店的設施非常完備。房間寬敞舒 適，床品舒適柔軟，保證了良好的睡眠質量。 衞生間設施齊全乾凈整潔，熱水供應充足。 2.衞生超凈酒店的衞生狀況令人印象深刻。房 間一塵不染，床單被罩潔白如新，地面乾淨， 衞生間沒有任何異味，清潔用品擺放整齊。公 共區域也時刻保持着整潔，讓人感覺非常舒 適。 3.環境超美:酒店的環境優美，周邊風景宜 人。無論是從房間的窗户望出去，還是在酒店 的花園裡散步都能感受到寧靜與愜意。大堂寬 敞明亮，營造出一種高端大氣的氛圍。 4.服務超暖:酒店的服務堪稱一流。從辦理入住 開始，工作人員就熱情周到，讓人感受到家的温暖。我訂的房間離電梯有點遠，前台服務人員給我免費進行了房間升級，調換了一個離電梯最近的房間，晚上還送來了水果，前台還提供各種貼心的建議，幫助你更好地瞭解當地的景點和美食。酒店的員工都非常專業，始終保持着微笑，讓人心情愉悦。他們的服務態度讓我對這家酒店的好感度直網上升。 5.早餐超好。自助早餐非常豐富可口。 6.駐車超便。酒店有停車場，出入非常方便。院內還有快慢充電樁，極其方便。 總的來説，該是一家非常值得推薦的酒店 無論 是設施、衞生、環境、早餐還是服務，都超出 了我的預期，讓我非常滿意。值得大家前來下榻！

Good place, you can walk there from the HSR train station in abt 10-15 minutes. The building itself isn't that impressive but the hotel floors are nice and my suite was extremely spacious and nice. It had the best shower in all of China, amazing water pressure. There's a shop right next door selling water etc and on the main street there are many restaurants selling bbq or noodles.

Hotel is new, room is big and clean. But it is located in an area that is not easily accessible by foot. The didi only recognise the pickup point opposite the hotel so you may need to drag your luggage across the road. The WiFi doesn't seem to be working well. It automatically disconnects after 3 minutes.

Location excellent. Loved the spacious room with large beds. Very clean with all amenities provided. Beautiful view of the city from the 13th floor. Loved the decor. Bathroom was large.staff was super friendly and efficient. They patiently helped with translatios and queries. Helped book taxis. Also the staff offered and we got a free tax to the train station i ride to the train station. Loved the decor of the entire hotel. Will definitely stay here again.

Decent affordable hotel suitable for foreigners. Staff were very friendly although they could not speak English. Only downside is that it is a bit far from the train station and historic sites in the city.