Nova Inn Inuvik

This place is awful in every way. It still allows smoking in some rooms and the entire hotel reeks of it. The entire place is filthy. I had read the reviews from previous posters (most from earlier than 2023) and it didn’t seem too terrible so I booked a room for two nights in August, 2024. After driving the Dempster all day we arrived at Nova only to be told by the front desk clerk that “online bookings don’t show up in our system” and that they were completely booked. The front desk clerk had no idea how to work their reservation system and could barely speak or understand English. The gentlemen who came in behind me was told the same thing as he had also booked online. Imagine travelling from miles and miles away only to be told that a reservation that you had a confirmation number for didn’t exist and you were now without a place to stay. Luckily we were able to secure the last hotel room at the Mackenzie hotel. THEIR staff were amazing and happy to help us. Definitely stay at the Mackenzie. It’s the only place worth staying at in Inuvik!

Smelled like sewage and other odours. Place is seriously run down, not what I expected from the Nova brand. Worst hotel I have stayed at in many years

This is an older and well worn hotel. The room that I was in was clean and comfortable, however, there were few downsides. I was in the room for six days and had to ask for some housekeeping day 3 to get the garbages. No other service was provided to the room. For some maintenance issues that were brought up to the staff, some were fixed some were not. There was no remote for the TV, just the cable box. Very limited choices for a cold breakfast in the morning

This motel is not new, but is fairly well maintained and what one would expect in such a remote location. We had planned to stay for two nights, but when wildfires threatened to close the road south we asked to leave after the first night. They obliged very nicely and understood our predicament, AND did not charge for the second night. the desk clerk was helpful in suggesting local restaurants too.

We stayed here for two nights in July 2023. The staff was pleasant but the air conditioning wasn’t working so the room was extremely hot and humid. As well there was no hot water, so no hot showers. The TV also did not work. Was advertised that a free breakfast was included, but no breakfast was available.

A great location and great services. The rooms is clean. We enjoyed our 2 nights' stay.

No hot water for 2 days, air conditioners not working and tv not working. Would not recommend the stay unless improvements happen. Staff was courteous and helpful as possible.

Arctic oven. The never down sunset baked the entire room like 110F, and they don't have air condition.

The HVAC is broken for at least 2 weeks as we stayed there before and after our rafting trip. Maintenance is very far behind. Bathtubs don't have stoppers. Bed was poorly made and pillow sheet dirty. I would not stay there again. RB