Hotel berhampiran TREND Aquarium, Istanbul

サービスもよく、朝食も申し分ありませんでした、 この価格帯で、とても満足できるホテルだと思いました。

It was a pretty strange stay and probably easiest to list the pros and cons. Pros: Location - if you want a real sense of life in Istanbul, away from the tourist areas, then this is great. We did enjoy this aspect. Staff - the staff were friendly, courteous and well-meaning. Air con - our room was beautifully cool. Great air con and a balcony which was nice. Food - the food/room service was very cheap. The French toast was the best we’d ever had! Views - we loved the view from our balcony of many colourful Turkish buildings. Shower - great, powerful shower! Cons: Location - It was very difficult to get taxis to, as the surrounding roads were shut. It’s also in a very hilly/bumpy area so not a pleasant drive. Sleep - The room featured blinds with gaps in between, meaning the room was never dark and got light very quickly. There were also small ceiling windows dotted around that couldn’t be covered and kept the room even brighter. The walls were actually the thinnest I have ever experienced, and it felt like we were in a caravan. The whole floor seemed to shake if someone shut their door, and you could hear everything your neighbours did/said (including showering and more!). Room - our room had extremely low ceilings and therefore the bed also had to be very low to the ground. Certain areas of the room were only accessible by crouching down to reach. I wouldn’t stay here again, through no fault of the staff, just the difficulties in travel and the inevitable sleep deprivation.

The Receptionist was excellent as was dinner - we were the only diners as it was a national holiday. The room was fine but in the morning whilst in the shower all the water in the bathroom stopped. Reception said there was a problem with their water pump which was soon resolved. The Hotel is in a business area on the Asian side which is not ideal for the airport or port.

Location is abit far from main attractions otherwise pretty good.

Everything about the hotel was fine for the price, great room and decent breakfast. You catch a tiny bit of cigarette smoke smell at times but not too bad, people smoke everywhere in Turkey so it's something you just have to get used to. My City Hotel doesn't seem to be particularly close to any tourist spots. We have friends nearby so location was great for us. The surrounding environment is just suburban Istanbul. There's a good mall within walking distance.

Burada çok kez konakladım fakat bu sefer hiç memnun kalmadım. Odada yaşlı bir kadına ait saçlar her yere dağılmış vaziyetteydi. Temizlik başarısızdı. Sıcak su sorunu vardı, duş alırken ve bulaşık yıkarken su aşırı soğuyor ve ısınıyordu. Normalde yastık seçen bir insan değilim, sert, yumuşak, yüksek, alçak fark etmeksizin tüm yastıklarla uyuyabilirim. Odaya tıka basa doldurulmuş, başınızı abartısı 45 derece açıda bükecek kadar bir yastık konulmuş. Yastıksız uyumayı tercih ettim.

Начну с того, что сейчас этот отель называется DNZ TAXIM FERİDİYE HoTEL. Бронировала я пребывание на три ночи через букинг в номере делюкс. При заезде нам был выдан другой номер, не соответсвующий описанию и фото при бронировании. Вернулись к администратору с попыткой объяснить, что номер явно другой. Он долго искал наше бронирование, нашел, в итоге дал другой номер. Он был больше и по размеру походил на тот, что был на фото, но при этом не соответстовал внешне. При этом нам было сказано, что других номеров нет. В итоге, пришлось остаться в этом номере. Потом мы начали осматривать его более детально и оказались в легком шоке. Дело было то, в каком состоянии был сам номер: дверные наличники были отломаны, стены все покоцанные до основания, незакрепленная мойка, перетертый шланг для душа, кран, который держался на честном слове. Кран и вентилятор просто торчали из стены, над дверным проемом в ванной все было замазано цементом без какой-то отделки (все есть на фото). Полотенца грязные, с остатками губной помады, а также дырками. Постельное белье тоже было под вопросом. В стоимость проживания входил завтрак, который опять же оказался не таким, как на фото на букинге. Фото завтрака тоже прикреплено к отзыву. Основное там - это полбатона. На стойке регистрации работают арабы, которые по-английский знают пару слов, то есть изъясняться с ними крайне сложно. Ну, и напоследок вишенка на торте. Решили, что не выдержим тут три ночи и уедем после двух ночей. В итоге, администраторы отменили нашу бронь, когда мы выехали, и отправили на букинг информацию о том, что мы якобы не заехали. В общем, они просто обманывают людей! Я никому не рекомендую этот отель!

Hi Me and my wife we came to Instanbul for clinic surgery. Due to the clinic messed up the hotels , we have been send to Centro Hotel. We arrived at 9.30 in the reception and since that hour we have been checked in at 14.00 in our rooms. Since we’ve paid , we should’ve be entitle for the breakfast. Unfortunately no. So me and my wife we have to pay to can get breakfast. The reception staff very very rude. They don’t care and all the time , but their excuse “ we don’t know nothing “ We explained to the reception that we are staying 2 days, after we check out , going to the hospital and after 2 days we will come back to check in. We went hour the first day , we came back we went upstairs , couldn’t open the door , went to reception apparently we have been checked out without to get informed( money , luggages left in the room) Went to the reception “ typical answer : we don’t know nothing “ The receptionist very rude . In the end we have checked in again. Coming back from the hospital , of course we haven’t received the same room , ok no worries , but again very upsetting we received the awful room( toilet door broken , sink drainage smell very bad , walls dirty , furniture chipped ) - suppose to be 5* hotel. Not really I was talking with the reception , nothing has been done. After 1 day I went again downstairs and finally they change our room. Not very impressed. Asked for an extra pillow - 1 day to get it. Food at the hotel- stay away - very expensive and not impressive. Answer for the management: Yes I have complaint and raise my complains, but it takes a while to be solved. In one word , try to avoid this hotel. Disappointed.