Hotel berhampiran Da Gama Park, Johannesburg

4 Star rating “***”: Let me state upfront for the record, this is the worst accommodation in JHB that I have ever stayed in! Forget 4 star, lucky to be rated as 2 star. Whoever issued the 4 star ratings was either paid off or owns a share in the establishment. Arrived to a receptionist that could barely greet you. Should have known this was a bad start. No offer to assist with luggage despite no lift facilities. Room was basic but like the hotel, in a desperate need for a makeover and renovation. Carpets are dirty, instant coffee sachets and a bar fridge that had frozen over clearly indicating lack of cleaning and attention. No bath or hand towels in the room - but wait - the phones don’t work so you have to make your way back down the stairs to to unfriendly staff. Housekeeping took 15 minutes to bring the towels. Wait there’s more: no hot water. Back down to Ms Morbid to ask for the basics. Wait 30 minutes. Hold on the horror story is just warming up. Shower drain is blocked and just fills up with water. Back downstairs to this time discuss with the manager who is clearly not concerned with the feedback and arranges in house plumbers (a sign that this is a common situation). Plumbers do their thing and the entire room is filled with the stench of foul and insipid water for the rest of the evening. Asked the manager for the early cancellation policy details but he had no idea what this entailed. My 3 night stay ended up being a single night which I would have changed if it wasn’t after hours. Ended up staying at friends for the remainder of my trip and wasn’t even going to try my luck for breakfast after reading the other reviews on the online platforms. Please I urge you to reconsider this venue for your trips! Don’t waste your time and money. The hotel doesn’t care for their guests. The facilities are disgusting. The choice is yours !!

Tuvimos un problema con la caja de seguridad y nos cambiaron de habitación inmediatamente. Las habitaciones son muy grandes y cómodas. Todo el personal es muy amable y dispuesto a ayudarte en cualquier cosa. Nos recomendaron un tour turistico y estuvo muy bien. El restaurante está muy bien y a precio razonable. Tienen servicio de transporte y te pueden llevar a cualquier sitio también a un precio razonable.

What you see is what you get and then some. The staff are so polite and keen to assist; the rooms are spacious and very clean; and the breakfast has quite some variety. The location is very central within the Sandton area which makes moving around pretty easy especially since they provide shuttle services to and from the Sandton city mall.

The Mint Hotel 84 gets the basics right with clean, comfortable rooms and friendly service staff. My room was a standard double with a queen bed, it had everything I needed including a desk, coffee maker, and good water pressure in the shower. The bed was fairly comfortable and the room was cleaned promptly every day. The breakfast spread in the dining area had a variety of options including cereals, toast, fruit, pastries, and eggs. The food was of average quality and freshness, nothing exceptional but sufficient to start the day. The service staff at the front desk and concierge were pleasant, helpful, and efficient whenever I had questions. They provided recommendations for restaurants and attractions in the area. The hotel has an outdoor pool and fitness centre, although I did not use the fitness centre during my stay. The hallways and public areas were well maintained and clean. Overall, the Mint Hotel 84 provides good, no-frills accommodations in a convenient location for exploring Katherine. The price point is fair for the quality you get, making it a solid choice for standard business or leisure travel.

Air conditioning was not working throughout our stay. Requested a fan several times kept being told none were available. Saw an employee taking a fan upto a room but we were still told none available. Upon requesting a compensation for the trouble we went through a fan miraculously appeared when it was almost time to check out

If there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton

I am a fairly frequent business traveller and stay in many hotels- most I don’t review as they just don’t stand out! This one however, I had to review!! I arrived a little earlier than check in and was greeted by Itumelemg on reception who was very helpful! My room was on the 18th floor and really lovely and well appointed! I was even treated to an AMAZING biltong platter - thank you!! 😊 Room amenities were great (nespresso coffee and Charlotte Rhys products!) I then had a few meetings close to the hotel (within 5km) and was offered a complimentary transfer and pick up by their drivers. Siphwe really looked after me and was a great ambassador for the hotel. The hotel itself is very well managed but what sets them above their comp set is the team who represent the hotel! Well done to everyone for exceptional service! A fantastic visit- I’ll certainly be back!

The hotel is beautiful and situated on a gorgeous golf course very close to Cresta Shopping Centre - however it feels like you are in the country. I checked in for 3 nights - looking forward to baths each night as I have only showers at thome - and was warmly welcomed by the reception team (not my first stay there so I was happy to return). I was given a room close to the pool and at first, all appeared well. The room is well appointed and very spacious with a gorgeous bath and shower. The bath however leaked out all the water and despite adjusting the pop-up plug, the water loss was significant and I eventually gave up the idea of a bath. By the way, the washbasins also leaked out all the water. I then reported it and apparently it was 'fixed' by the maintenance team the following day. Needless to say, the bath still leaked ( but slightly less this time). I again reported it for fixing the next day. The next day, I was moved to a gorgeous suite, the Ernie Els suite, which was truly lovely and much appreciated. I couldnt wait to have a bath! I ran the bath and went to make a cup of tea. I arrived back in the bathroom and .... voila! no water in the bath. Exactly the same problem AGAIN! Both washbasins also leaked by the way as I was trying to revive a bouquet of flowers in one of them and found after two minutes, the basin was empty. A few other things were wrong too - the gas fire in the room wouldnt automatically ignite - you needed a lighter (I'm a non-smoker). The curtain had come off the rail. The TV in the bedroom would not switch off and also only had a very soft volume level that could not be increased. On a positive note, the breakfasts were awesome and the general staff really helpful, professional and service orientated. The maintenance team however, needs to be challenged on the plumbing/water losses in the rooms. So I never did get my bath that I so desperately wanted in all the 3 nights I stayed there...