Hotel berhampiran Woolworths, Johannesburg

Quite honestly, the best hotel I've ever stayed in. Unfortunately, we only stayed one night and I can't wait to come back. We were given a complimentary upgrade to a garden suite and were welcomed with a glass of bubbly on arrival. A concierge assisted with our suitcases and the welcome from the reception, door staff and concierge team was wonderful. The cleaning staff were lovely and the room and hotel were cleaned to an incredibly high standard. Security around the hotel is superb, we were visiting from the UK and felt completely safe. We were checked in and out of the car park and the security and car park staff were friendly and helpful. The room was perfect, the bed was the most comfortable I have ever slept in and the bathroom was stunning. The toiletries were very high standard. .Our terrace was beautiful and we sat relaxing, looking at the gardens. The bar area is great, we enjoyed a drink just taking in the stunning decor. Breakfast was delicious, everything you could wish for. We had a walk around the pool area afterwards and next time we stay I'll book a spa treatment. We walked over to Monte****** during our stay, it's great to not need the car, so that we could both enjoy a drink with our dinner. I can't wait to come back! I've found my Joburg 'go to' hotel. Thank you so much to everyone!!

Hotel had very easy check in. Room was clean and well prepared. Location is amazing and beautiful view of Monte sun square. Quiet and relaxing.

I've stayed at the Pivot (Southern Sun as it was previously called) quite regularly since 2012. The Hotel was always recommended by business colleagues and customers, also quite popular with international sport teams. I travel for business. So the bad first: The Wi-Fi is absolutely atrocious, it's gone through a variety of iterations over the years but this has to be the worst performing hotel Wi-Fi i have experienced (in a city) for a very long time. It was pretty bad in November 2022 and we were told they were replacing the Wi-Fi and it wasn't finished and now March 2023 (I assume the people ran off), barely usable, which for business travel is a major problem and something the hotel should address. AirConditioning - It is pretty ancient, noisy and struggles in the heat. Restaurant Hours - Offers no flexibility and is possibly why it is quite lightly used, menu's have reduced, options reduced. There is the main Monte****** Complex within 5 mins walk which has lots of options. Room Amenities - There used to be water / can of fix in the fridge. Now just one water, I am pleased the cookies have still survived (albeit a lot smaller). The shower still leaks across the entire bathroom and the sinks have never looked that hygienic even from 2012 (square manually assembled). The Better: The rooms are clean and well maintained, very functional, the shower works but the pressure seems to have been reduced over the last couple of years and the shower heads need replacing / cleaning better. The Good: The beds are very comfortable, the pillows also good quality and the black out curtains ensure an undisturbed evening. The rooms do not pick up much external noise, so you are not disturbed by your neighbours or people in the corridors. The bar is good and service from the staff is generally very good, normally requests are dealt with very efficiently and the occasional time I have had to address an issue, was also dealt with quickly. The outside Pool is also lovely (cold) but weather permitting is a nice place, as well as the Pool Decking. Great location, lots of secure parking and generally a very safe location.

The bed was very comfortable. Food was delicious. Room service was excellent. The waiters were friendly especially Dodzo.He was almost occupied but was able to serve all his customers on time. The only thing that the hotel needs to improve is to always have jug of water than buying from the kitchen. i saw lot of guests coming with water from the shops.

From the beginning of our visit we found the staff welcoming and eager to help in any way. The band that was playing was excellent and the outdoor lunch delicious with the waiter being a breath of fresh air with his attention to detail. The rooms were sizable and very comfortable and the rose petals and elephant towels a lovely touch. The evening meal was absolutely delicious and the therapists were fantastic!!!!! Morning breakfast was wide spread and very tasty. Booking out took minutes with big smiles and friendly service. Overall a wonderful visit which by no means will be my last.

好非常好的。