Hotel berhampiran Aillapperuma public ground, Kandy

The bed was comfy. The view was amazing. The staff were very friendly. The location is very close to downtown but up a hill so very very quiet. The food is good, EXCEPT the mutton biryani. Don't order the Mutton Biryani it was just tough fatty meat that you couldn't chew unless you want to feel like you're chewing on an old piece of gum.

Nice place, clean, very helpful and service minded staff and a nice rooftop pool. Breakfast was tasty and quite large, perfect before a train trip to Ella. Only minus was that the AC was acting a but strange, and the room had no windows facing outside. So the night time was hot, and it was a bit difficult to sleep well. Might have been bad luck.

We went to the restaurant for a meal with some friends from UK. We were so pleased with the attention and service given to us (and all the others there) by the restaurant staff. We would specially like to mention our hostess Sakunthala and the Captain, Dilshan for the attention given to all our requirements.

We had dinner here on 13th August 2024. Standards have dropped since we last visited and the former GM has left. When we drove in, there were about 7 to 8 staff in the front verandah standing around and watching. Once we sat for dinner periodically The chef came out and was having conversations with staff in the dining verandah, then 4 staff members were having a conversation near the kitchen door for long periods of time. It had the atmosphere of a village cafe with all these gatherings and conversations going on and I started videoing the village style drama and then they disappeared and I can hear them having a conversation behind me.When I tried to enter the pin for my American Express card, another staff member in addition to the server was looking over my shoulder and I inquired if he wanted my pin. He then walked away with a sheepish grin. These are cultural baggage which have not been addressed by training. We have not encountered such behaviour at Kandy house or Mahaweli Reach Riverside, when we dine at these locations. The food was good and the staff member who served us was good, but he should not have disappeared with my platinum American Express card. I spoke to the new GM about these issues but without much confidence. In Sri Lanka standards overall have dropped.

Pros: -Great location, beautiful view of the river -Wonderful dinner buffet Cons: -Check in took close to an hour as they couldn’t find my booking. Had to reach out to trip.com for help. That said trip customer service is excellent -Rooms are quite old and had a musky smell

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