Hotel dengan Pengambilan dari hotel di Karuizawa

Traveling with 2 teenagers. This is not a suitable place for them. Check in at 3pm. You can check your luggage early. But, during this waiting time, you can only go for outlet shopping. Sadly, not for teenagers ! Staff are fine but quite fixed. For example, we arrived at 1030 and one teenager asked for using gym. They said no. It's his birthday, none is happy about this. At the early evening, I found you need to pay 2000 yean for each use of gym and hot spring. I feel this is silly. You are charging us anyway why not let us use and pay? Cottage: is cute and cozy but extremely oldx3. I think you can describe a vantage cottage. Clean but a bit of natural symphony from outside. Buffet dinner: selection if food was ok. Western, Chinese and Japanese. But certainly the entire area are a bit of pricy. 9000 yean plus 18% charges. If you dont have a choice , this is acceptable. Or you can choose to eat early at the outlet area. Hot spring: outdoor and indoor. Very nice setting but you pay 2000 per use. Overall, this area is pretty pricy. But if you are here to chill this should be nice but with teenagers I would say they rather live in Tokyo like a cheap hotel not this. They don't appreciate this at all. I still appreciate the service and the experience.

Definitely the best hotel in Karuizawa! Exceptional service and beautiful accommodations that have made our experience truly memorable! The professional and caring nature of your staff has been remarkable, ensuring that every aspect of our stay feels personalized and welcoming. The hotel's design and upkeep are also commendable. The elegant decor and well-maintained facilities have set a perfect backdrop for our romantic getaway, enhancing our overall enjoyment and comfort.

The property is very charming and the photos shown are true to actual. Location is a bit far from the station so best to arrange the shuttle bus service or take a cab. Room is neat and cosy and the private onsen is a nice bonus. Breakfast is lovely and the fresh vegetables were amazing however the dinner was a let down as it wasn’t served in the restaurant. Instead we were provided with a voucher for redemption at the bar. The food is just average, beef was not very fresh, and your clothes and hair reek of smell after dinner as they cook the food right at the bar.

The town is known for being chic as it counts celebrities, artists, actors and musicians as its residents. The hotel is in that line. The entrance itself is somewhat muted in tone. But staff are warm and friendly. They helped carry our luggage to the second floor annexe (which still has no elevator) and then back down when we checked out. The room was the most spacious (ok, we were upgraded) and it had a humifier. Toiletries were good quality. The restaurant itself is a good French one. It's too bad we could not sample it but we had a taste of it at breakfast. The pastries were so good we ended up asking for more croissant and bread. I learnt later that many of its cooks have gone on to be chefs all over Japan. There is a small gift shop of some jams and honey made on the hotel grounds. Yes, highly recommended.

黑鑽會員特意給前台小張點贊👍 從沒有功夫寫點評的我 今兒被小張的服務感動了 小前台小張的服務可以算是輕井澤是王子酒店的名牌 故事是這樣的：“入住當天被王子酒店周邊shopping mall的氛圍感渲染啦一波又一波 訂的小木屋格局很好有兩個房間，當中是個客廳，入住3-4人搓搓有餘。當晚上入睡的時候覺察到滑雪場的造雪機有噪音，本人聽覺特敏感類型，所以當即和攜程一對一客服聯繫也和酒店前台聯繫好，很快速的得到相應。前台日本夜班人員溝通好考慮到很晚了就讓我們先去酒店樓裏住一晚第二天再調整房間。 第二天前臺中國小張開着酒店車很颯爽的來到小木屋幫助我們把行李搬進酒店樓棟內，聽到國語非常親切，小張特別耐心又提行李又開車還幫助我們一起把行李送到新房間，期間還幫我們介紹了酒店和周邊諮詢。 將我們後續需要的服務也一併提供完成。 日本服務業周所周知都是讚的，當異鄉又遇到同胞在語言溝通上順暢又得到了實在的服務幫助。這次的旅途酒店體驗是近十年遊走日本最最滿意的。

This was the only English-run hotel we stayed at during our 4 week trip. Stayed for 2 nights. We're English, but even we thought it was eccentric - in a good way! Chris was really helpful beforehand, met us at the station, and then gave us loads of advice and info during our stay, took us places up in the hills so we could walk back, etc. etc. The basics: The rooms were comfortable, spotlessly clean, the food was excellent, interesting decor, great British music and chat ( with some AC/DC from the Aussie chef). Plus: Chef made home-made jaffa cakes which were the best you'll ever have. Turtle Doves on the bird table. All felt very relaxed and easy - just what we needed after our 8 hour shinkansen journey from Hokkaido. Thoroughly recommended

良いところ １．スタッフさんの姿勢が良く、明るくテキパキ対応されていて、気持ちが良いです。 ２．食事が美味しいです。夕食はフルコースでしたが、予想を裏切る美味しさです。鴨肉は柔らかく、グリーンピースのポタージュは濃厚、デザートのフォンデーンショコラも良かったです。朝食のビュッフェも品数が豊富、味も良かったです。湯豆腐が特に良かった。 残念なところ １．良く手入れはされていますが、やはり築年数には勝てないところもありました。部屋の給換気ファンの音、給湯の量など。 総じて雰囲気も良く、楽しい時間を過ごせました。 ありがとうございました。

We stayed here for two nights. Check in was at 3pm and we arrived around 12pm, but there was no early check in. As we waited for our room, we were given welcome drinks. We booked a large double room, which had two queen size beds; a sitting table with two chairs; a TV and large cabinet; and wardrobe. There was an Apple TV, which is useful to people who subscribe to those services. However, it didn’t work so they had to replace it with another unit. The room had a large bathroom, with a separate tub and shower cubicle, toilet unit and sizeable sink area. The toilet is a modern Japanese one with various functions you can press that will make more of a mess if you don’t understand the language. We did not use the shower and bath as we used their public spa facilities. The spa is on the top (2nd floor) and includes hot bath and shower facilities as usual in these places. There is also an outdoor bath as well. They have the usual amenities. The hotel is walking distance from Karuizawa Station but could be difficult if you have heavy luggage. There is limited to no transport choices given by this hotel (could be the norm in Japan). They do a buffet breakfast that had hot Western and Japanese food (also Chinese Siu Mai as well). Western food was scrambled eggs and small sausages. There are pastries and fruit as well so there’s enough food for a sufficient meal. Overall a good stay was had. Hotel is nice and room was clean. The staff are friendly enough, if English levels were of varying standard.

離輕井澤站不遠，走路10來分鐘可到，注意要從站的北口出比較近，第一次導航的時候不知道為啥google map導了南口出，繞了一倍的路程。 除了房間還是跟日本的風格（小）以外，整體風格很像美國的hotel，西式的簡單早餐，設施也沒啥特別的設施，服務的態度和積極性都很不錯，能為你解決問題。房間衞生比較乾淨。整體上來説跟其價格匹配，如果不住王子酒店但想靠近一點輕井澤站的話該酒店是個不錯的選擇。 另外關於旅行的tips，從輕井澤去中輕井澤可以坐舊的鐵路也可以在北口坐巴士。如果衹是去參觀一下兩個教堂的話，建議bus比較合適。bus可以直接去到星野温泉路口的站點，隔壁斜坡走上去就是兩個教堂。如果坐火車（一個站）的話，從火車站走進去要多走20分鐘左右。