Hotel 5 Bintang Terbaik di Karuizawa

この4−5年、毎年夏に2回は泊まっています。広大な緑の敷地の中のまさに別荘のような作りで、毎回心が癒されます。通常別荘なら食事の準備・買い物、外のレストランを予約したら車での移動（酒が飲めない）などなど面倒ですが、こちらは敷地内のイースト、ウェスト、ザプリンスの充実したレストランも施設（温泉、スパ、ジム）を使え、敷地内の移動はヴィラ宿泊客は全てワゴンを手配してくださるので至れり尽せりです。特に新設されたウェストの露天風呂は最高です。それぞれのレストランのクオリティもサービスも最高で、ハズレがありません。特にプリムローズのディナービュッフェは世界中のホテルに泊まってきましたが、これまで最高だと感じたシンガポールのリッツに匹敵するクオリティだと感じました。和食からまつの懐石も最高で毎回通っています。ヴィラ宿泊客は専用センターハウスで朝食が取れるので朝の行列ハッスルがありません。日中いつでもセンターハウスで休息して飲み物と軽食が頂けるのも本当に重宝しています（妻は昼間からシャンパンです笑）。敷地内を自転車で散策するのも気持ちいいですし、徒歩で隣接のモールにすぐ行けるのも便利です。これまで何度も軽井沢の別荘購入を検討しているのですが、その度に別荘を購入する金でプリンスヴィラに向こう10年で何泊出来るのかと、プリンスヴィラで良いと毎度妻に反対されて購入を断念しています。プリンスヴィラは別荘を競争相手に意識しているというのは大正解です。

Our stay at the hotel was great! Being a Marriott Bonvoy member allowed us a nice upgrade for our room. Onsite staff spoke English very well. The room was very orderly and spacious. Also, this Marriott was one of the few hotels I have been to that had the room allergy ready when I told them I was allergic to feathers on the reservation. The free beverages (beer, wine, cocktails, juice, and soda) and hot meals during the membership lounge time were nice. The public bath was very clean and relaxing. The management team went above and beyond! We asked the doorman to arrange a taxi to get to a local restaurant. Instead, he worked with the assistant manager, who told us he would personally drive us to the restaurant (even included a return trip!) The breakfast buffet was excellent and had both American and Japanese fare. I will recommend this hotel to any of my friends or family who visit the area.

The front desk 竹村, on June 18th 10:50, she told us there’s no pick up service after check out (there is), without offering any assistance to deliver our bags to the station. We feel that the staffs are poorly trained when it comes to the hotel facility nor their communication skills. The hotel itself is highly enjoyable especially the hot spring! Everything is brand new and the surroundings are epic! I’m sorry to have to minus one star because of 竹村’s poor reaction to customers’ requests.

The breakfast buffet was impressive, beautifully arranged and delicious. It was the nicest breakfast buffet I’d ever seen. The restaurant staff were really nice. Hotel offered a complimentary “shuttle service” which is a ride in two really nice Mercedes cars. This service is just to certain spots. Drivers spoke good English and were really nice. The reception staff was a bit of hid and miss, some spoke good enough English and some were considerably better. They were never rude but maybe not as friendly as in other places we stayed. The rooms were really nice and comfortable. They had special amenities for children and super cute pjs. It is a really nice boutique hotel.

コストパフォーマンスが最高のホテルです。価格は中級クラスですが、クオリティは高級ホテルなみです。ですので、ひとまず泊まってみてください。改善点を以降書きますが、それは些末なことなので、宿泊を躊躇する必要は無いレベルです。 1つ目は、アメニティが少ないことです。特に化粧水やボディクリーム系がないです。最近の流れなので仕方ないですが、あれば最高と思います。 2つ目は温泉です。施設も雰囲気も最高のですが、浴槽内の水流が強いのでゆっくり座って…というのは難しいです。横に流されます。 スタッフはもう一歩ホスピタリティがついてくれば完璧です。ハイアット並みのトレーニングを実施すれば、恐らく価格的に20%プラスしても価値はあると思います。

This is a stunning property and all around excellent place to stay with one caveat. The amenities are excellent, the grounds tranquil and gorgeous. The library was a nice place to chill, has snacks all day, whisky an sake/champagne in the evening to enjoy a nightcap, special little treats outside in the garden etc. The onsen was magic and the nature trail to connect you to the forest and surrounding areas was delightful. The staff was incredible, attentive, and kind. Anything we needed they happily accommodated. We had a treatment at the spa And the kaiseki dinner with sake pairing which were both lovely and worth the expense. But the rooms may not live up to your expectations. We rented a junior maisonette for our family of four. While what is pictured on the website is lovely and inviting, what we got was a two story townhouse in the middle of a three-plex that felt a little old, was at the edge of the property, and faced a road that was hidden by a tall fence. Had I know this is what I was getting I would have definitely chosen differently and probably not stayed here. Because for as expensive this property is I expected the actual room to be far superior than what it was. But if you can secure one of the better rooms on the water then I say go for it.

With stunning architecture by Shigeru Ban (who designed House 1 and 2), this stylish small hotel has interesting spaces filled with contemporary art. My family took 3 rooms in Villa A of House 2 which gave us a private kitchenette and small seating area, with access to a beautiful communal room and library. It's a couple of minutes' walk to House 1 with the gorgeous restaurant that merges the indoor with outdoor. The restaurant offers a good breakfast and a la carte lunches/dinners. We chose the omakase dinner one evening and it was creative and excellent. The staff members are fantastic - friendly and helpful, especially the knowledgeable and wonderful General Manager Ogihara-san who went out of his way to personally take us to the oldest ramen restaurant in Karuizawa and the volcano park. We enjoyed our stay very much. The hotel recently added House 3 which is also stunning. There's quite a bit to do in the area - hikes, waterfall, onsen etc., so we are already planning our next trip. A great escape in the summer from the blazing heat of Tokyo, and I hear it's amazing in the snowy winter too.

West side was around 10 min walk from the outlet mall and took us nearly 30 mins to walk (with a kid) to the East Side Snow Park. Room was just okay for its price - lobby looks better and newer than the room which was a bit old fashioned, yellowish (without a full mirror too) and not spacious. We drove there. For this price point, we would try other hotels next time, like Hilton in the area, given we need to walk a long way from West Side to everywhere, even to the hotel lobby and car park.

I had a fantastic experience at Hotel Indigo. The service was impeccable, with attentive and friendly staff who went above and beyond to ensure my comfort. The rooms were spotless, and the attention to detail was evident. The overall environment was delightful, with tasteful decor and well-maintained surroundings. I thoroughly enjoyed my stay and would highly recommend this hotel to anyone seeking a clean, comfortable, and welcoming experience. Kudos to the team for their exceptional service and creating a memorable stay. I look forward to returning in the future.

We had a pleasant stay at Cypress. Basic facilities but enough to cater to our needs. The hotel room is spacious. WWE enjoyed our Breakfast eventhough there's no HALAL food. Cafes, Supermarket and McD within walking distance. So is the Premium Outlet , but can be a bit long if travelling with children. Taxis are readily available to take us to the Outlet and the Prince Hotel Ski Resort for around Yen 1000 to 1500.