Hotel Kobe dengan Sarapan

Room and bed much larger than expected for a solo traveller like me at such a bargain. Vintage-style design with elements of clock faces seen throughout the hotel. I especially like how they use clock faces and clock arms to represent the floors the elevators are at. Local is convenient, close to the Sannomiya Subway station. The overall experience was great and I would consider booking this again if I had the chance to return to Kobe.

Hotel Okura Kobe is easy to spot near the harbour area and provides good service in bringing guests over to its hotel. The free shuttle bus service from and to Sannomiya Station made it easy to check in and out from the hotel, and the frequent timings were a bonus in helping us navigate the area. We got a free upgrade to a deluxe room and was pleasantly surprised with the size and quality of the room. Customer service was great and staff were very friendly, with most of them having a good knowledge of English. However, laundry services are not very desirable as there is no fixed system. Asked for the key at 7pm and was told to wait until 830 as it was currently occupied, which was fair as it was in use. At 830, call was made to the bell counter and confirmed that it was our turn, but by the time we made our way down from our room to the bell counter (in the span of 3 minutes or so), we were informed that the key was given to someone else as no confirmation was made by the staff to ensure that the person who came to collect the key was actually from our room. However, the following staff on duty were good in resolving the issue as they provided alternative solutions to help with our laundry, although it did take a longer time than expected. Everything was good, but if laundry is a huge motivation for you to book this hotel, then you might want to reconsider.

We love this hotel in Kobe. The Lobby lounge is huge and so beautiful. Our room is unusually big compared to other 4 hotels in Japan. They also offer shuttle bus to Sannomiya station. There is a convenient store a in the hotel Very comfortable hotel!

This is a wonderful hotel to stay while in Kobe. It is just next to Kobe Harborland and Kobe Port Tower. The room we had comes with a private balcony offering a spectacular view of the harbour. The room is clean, comfortable and has full amenities. The hotel provides bus shuttle service to and from Sannomiya Station. There is also a Family Mart located at the lobby where you can buy snacks, drinks and other additional amenities. Hotel is also walking distance from a Starbucks which opens at 7:30am should you need to get your coffee and the famous BE KOBE sign. Highly recommended.

Great location! It’s about 2-3 minutes walk from JR Sannomiya exit. There’s a 7-11 beside the hotel and  many restaurants nearby. I was given a free upgrade to a double room! The amenities and pyjamas are available at the lobby. There’s also a coin Laundromat and vending machine available at level 2.  Breakfast buffet was more of like Japanese style such as rice, natto, miso soup, veg and fish.

Visiting Kobe with my family of 4, got a connecting room. Such good location, big spacing , amenities are spot on and got packed extra after we left the hotel with do not disturb sign at the front door. Great hospitality!!!

this hotel situated in very good location beside Shin Kobe Station which can get you to anywhere such as Osaka, Kyoto, Himeiji, even Tokyo. The hotel is consider rather big as compared to local Japanese hotel. Services & breakfast was excellent. Highly recommended.

Supreme service for a historical hotel with charming setting and elegant deco

Shower booth was amazing. I actually really enjoyed the shower sitting down. I thought it was small at first, but it was great. Room was spacious than the others hotel I stayed in japan. Clean and nice. Location was great also. I would stay there again.

My stay at Hotel Piena was amazing! The staffs are all super friendly and helpful. Breakfast buffet was interesting and delicious. I would love to come back if I visit Kobe again! :)