Hotel Dengan Bar di Johor, Malaysia

KSL Hotel in JB offers great value mainly due to its location. Being attached to KSL City Mall means you have everything under one roof — retail shops, F&B, cinema, salon, massage, and a supermarket. It’s especially convenient for families and travellers who want easy access without driving around Johor Bahru. The rooms are generally comfortable, though some units feel older and could use a refresh. Beds are soft, air-conditioning is strong, and Wi-Fi is workable. Cleanliness is acceptable, but during peak seasons like school holidays and weekends, you may notice slower housekeeping service and longer check-in queues because of the high volume of guests. Facilities like the pool, small dinosaur-themed water park, and gym are nice bonuses. Security is decent, and parking is plentiful. Overall, KSL Hotel is great for short stays, shopping trips, and quick weekend getaways if you prioritise convenience and affordability over luxury.

Location is ideal esp with elderly/kids cos can juz go up/back room to rest if they're tired fr shopping/walking. Mall size isnt 'too big' too walk so juz ”right” for a short staycation. Swimming pool rather small. Biz lounge would be a good place to relax the view over a glass of wine (provided no children around/permitted) Breakfast food quality and spread wise not as good compared to other similarly priced hotel. Staffs are attentive giving prompt service with ready smiles (good training by hotel mgmt) Room is clean well stocked with coffee/tea etc, except the bathrobes & towels seem 'well-used' , dun have that freshly washed smell/feel one expects from established big hotels. Also the bed doesnt give one a really good night sleep on it....ended up with some body aches, so perhaps its time to replace the mattress :P

Very convenient location, opposite KSL mall and eateries. Great view of the surrounding from our window on 19 floor. The Spa at level 6 was very clean and peaceful providing excellent massage. Breakfast variety was good. Waiters were very efficient to clear your plates after you finished each course. Will stay there again for our next visit.

Staff so attentive especially bellman.. room mcm bersih, tp bila baring, bantal dia busuk bau kepam.. kalau 1 je x pe.. semua bantal dia busuk dlm bilik yg aku dpt.. haha.. so a bit x selesa utk tidur.. toilet ok, cuma toilet bowl a bit kotor.. paling best breakfast dia.. kalau nak add cuma RM30 per pax.. food was soooo flavourful.. b’fast buffet dia pun quite byk choice utk RM30 tuh.. cuma xde lah live stall buat telo.. but sedap.. hehe.. building ni attach dgn zon bebas cukai.. sekeliling dia byk je kedai.. so x risau nak cari food luar..

I recently stayed at the DoubleTree by Hilton Johor Bahru with my family, and unfortunately, our experience was far from seamless. Check-in Process: Our experience started off on a less-than-ideal note when we arrived on a Saturday afternoon. Upon reaching the hotel, we found a long queue at the lifts, with only three lifts serving guests. The remaining lifts were dedicated to carpark access, so we had to wait for around 15 minutes before being able to head up to our room. At 2:30pm, we approached the main check-in counter, only to find a significant queue of over 10 groups waiting at each counter. It was evident that the hotel was handling a large volume of guests at the time. We had booked a 2-Bedroom Suite and were eligible for Priority Exclusive Check-in at the Level 29 Executive Lounge, which we thought would be a faster process. Unfortunately, there was only one check-in counter open, and just one staff member attending to all guests. This led to more waiting and left us feeling frustrated, especially given the hotel’s reputation for premium service. Parking Issues: To add to the inconvenience, the hotel’s carpark was completely full when we arrived. We were redirected to a nearby building for parking, which required a 5–10 minute walk back to the hotel. Given that we were traveling with an infant and had a lot of luggage, this was quite inconvenient. After realizing how difficult this was going to be, my family decided to make a detour back to the hotel carpark. We explained the situation to the security guard at the entrance, and thankfully, he allowed us to enter the carpark. He then directed us to wait for a spot to free up, which we did, and eventually found parking. While this solution worked out in the end, it was still a hassle and not something we expected from a hotel of this standard. Luggage Assistance: Another disappointing aspect was that nobody offered to assist us with our luggage upon arrival. With an infant in tow, we were carrying several bags, a stroller, and other necessities. Having no assistance in getting our things inside was inconvenient and felt like a basic expectation from a hotel of this caliber. Service & First Impressions: Service and first impressions are crucial when you arrive at a hotel, especially one with a reputation like DoubleTree. Unfortunately, this is where our experience really faltered. The lack of assistance with luggage, the long waits, and the overall lack of attention to guest needs made us feel more like an afterthought than valued guests. When you’re paying a premium for a hotel experience, these basic services should be a given. Had we known the service level would be this underwhelming, we might have considered a lower-priced option where expectations were more in line with what was actually delivered. Room Availability: Despite arriving at 2:30pm, our room was not ready until 3:45pm, well past the official check-in time of 3pm. As we were traveling with an infant, this delay was especially inconvenient and challenging. It’s disappointing when a reputable hotel can’t meet its advertised check-in time, particularly when you’ve paid a premium for a higher-category room. Room Experience: Once we finally got to the room, we found it spacious and comfortable. The hotel had made a lovely gesture by providing a complimentary birthday cake as requested, which was a thoughtful touch. However, the room did show signs of wear and aging. Some areas appeared to be in need of maintenance, and it didn’t feel as fresh or well-kept as we had expected from a hotel of this caliber. Breakfast & Executive Lounge Staff: One positive highlight of our stay was the excellent service provided by one of the Executive Lounge staff members. I had approached the team to request an adjustment to our breakfast arrangement — as our booking included 2 breakfasts per day for 2 days (a total of 4 breakfasts), but since we were checking out earlier, we hoped to enjoy all breakfasts on the first

The hotel was great, nice view and amenities are good. And super near MidValley mall. Abt 5mins walk. The food was affordable too, we had in room service for breakfast and it was great. However, when we checked into our room, towels and toilet amenities were not provided. Also, the body wash container was empty :( It was such a hassle. We had to call housekeeping but no answer, so ended up calling the front desk for assistance. Thats the only inconvenience we had as we had checked in late and wanted to rest up but basic amenities weren’t available. Hope they could do thorough checked on the room before guest checks in.

Hotel staff are friendly, the room is big, soft mattress and a few types of pillows are provided. Great breakfast, kitchen staff are friendly too. It’s just opposite City Square shopping mall which is a plus. The carpark is not free as it shares with the residential building. But it is bright and felt safe. The only negative side is the rain shower, difficult to adjust the hot and cold water. The toilet flush is not strong too. Need to press both half and full flush button together to get a stronger flush.

The hotel is very comfortable and clean. I really liked the shower head — it’s powerful, just like getting a massage while showering! Breakfast was excellent and so filling that I couldn’t eat another bite. Overall, it was a very pleasant stay. I’ll definitely book here again if I come back.

It was just a night stay with friends and we found the place to be very cozy and enjoyable, in-front of the apt has this Lepak corner cafe which you can always hang out for late supper and football match to watch. Overall definitely will come again!

I had an excellent stay at Impiana Hotel Senai. The cleanliness was outstanding, the location was very convenient, and the service from the staff was professional and welcoming. The amenities provided were also impressive and well maintained, making my stay very comfortable. Overall, it is a great hotel for business travellers and I would highly recommend it.