Hotel Koh Chang dengan Kolam Renang

First time book this hotel but many time visited koh chang. Hotel location is not really good in term of beach area. It is in between the exit point of a small cannel so whenever i want to get to the sea, i need to walk to the near by hotel to enter the cleaner water. Staff and service are excellent. Breakfast quality is pretty decent compare to other hotels that im visiting.

Sehr schönes Hotel, stellenweise leider etwas abgewohnt, aber trotzdem noch ganz schön. Wir hatten ein Bungalow direkt am angrenzenden Fluss, was von der Lage her schön war, jedoch von Innen sehr Standard eingerichtet und ziemlich abgewohnt war. Zudem war es ganz leicht schräg. Aber das hält sich in Grenzen, darüber kann man hinweg sehen. Es gibt 2 schöne Pools in der Anlage mit ausreichend Liegeflächen. Zudem wird ein kostenloser Shuttle Boot Service zum Strand und zur den Fireflys angeboten. Wenn man Pech hat wartet man jedoch lange auf das Shuttle bis es einen wieder mit zurück nimmt oder man verpasst die Rückfahrt (18 Uhr), dann muss man ca. 25 min zu Fuß zurück gehen (Navi oder Ortskenntnisse nötig). Das Frühstücksbuffet ist leider nicht empfehlenswert, die Auswahl sehr klein und geschmacklich auch nicht so gut, dann lieber für kleines Geld auswärts frühstücken. Der Service an sich war völlig okay und sauber ist die Anlage auch. Von der Lage her ist ein Roller vorteilhaft, aber kein Muss, in 15-20 min Gehweg erreicht man auch das wichtigste. Das Wlan in den Zimmern ist okay, reicht für Netflix. Aber zum Arbeiten vllt. nicht so geeignet.

We have stayed at Koh Chang Paradise Resort several times and have loved our visit every time except this last time. My in-laws came from the USA for their first ever visit to Thailand, so we chose the Koh Chang Paradise Resort with full confidence that they would enjoy their dream beach vacation with excellent “Thai hospitality.” The guest relations employee, Alex, who has worked at this resort for over 7 years handled our check-in process at the Koh Chang Paradise Resort. His behavior towards us is the reason why we will never stay here again. The resort double-booked the beachfront room we had reserved for my visiting in-laws, but they didn’t tell us that. Instead, Alex said they would upgrade my in-laws to a brand new beachfront room for the last three nights of our stay. These rooms were literally still under construction when we arrived. The room was not ready the morning of the move, so my in-laws told the front desk before breakfast that they would rather stay in the room they already were using. The front desk agreed, so my in-laws went to breakfast. After breakfast Alex found my in-laws and assured them that the new room would be ready by the supposed move time later that same day at noon, but my relatives have young children and were afraid that if something wasn’t constructed quite right or if there were any construction materials left by accident that someone would get hurt. Also, my in-laws were heading out shortly for an elephant experience, so they would not be present at the hotel at noon when the move was supposedly happening. My in-laws politely declined the move, but Alex escalated the situation by raising his voice and forcefully trying to intimidate my in-laws to acquiesce to his will. This is entirely inappropriate! No one should ever talk to a guest in this way, ever! My in-laws needed to leave for the excursion, so I stepped in and had to interact with Alex. I am disappointed with how Alex managed himself. We have rights as guests, and he raised his voice at me and tried to intimidate me into saying that my in-laws would move. He told us that the guests who were arriving always came every year and booked the same room that my in-laws were using. It’s not our fault that the room got double-booked. In fact, why did Alex even give us the room knowing that this double booking could be a problem? Completely the resort’s fault and not ours. I’m disappointed that Alex tried to blame his mistake on us. We as hotel guests who were given that room had just as much right to stay there as these incoming guests. Alex made us feel like we were insignificant and had no right to stay in the room in his attempt to intimidate us into moving so that the “VIP” guests could have the room. It was the resort’s fault, and Alex made us feel terrible with his forceful yelling. We felt belittled. As Alex was yelling at me and being extremely pushy, I could tell that the Thai staff who were watching the whole situation felt embarrassed about how

OK why am I giving 3 and not a 5 star rate, for a couple of key points, but let's start with a positive points. Great location, and beautiful property, nice pool (although at the time we visited the pool was green it didn't bother us but it might bother you) and facilities. Nice breakfast, good happy hour. Nice rooms with great balconies. Now into the details that I didn't like. - The room wasn't well clean, since day 1, even when we checked in we didn't have towels and had to wait couple of hours to get towels and after requesting several times. We also noticed that all floors had different cleaning staff, maybe we weren't lucky, we were on the room 233. - Poor and old amenities in the room. We had a super old shower cap in the room with hairs, really unacceptable for a 4 star hotel, and that was it for amenities, and the tray their were supposed to be displayed was dirty with hairs and dust. - somehow the room was missing something, maybe the cleaning part, because it missed the wow factor that it could have. - the hotel promotes tours with elephant riding which in my opinion is BIG NO and unacceptable. - the egg station in the breakfast was working in a strange way, if you wanted a fired egg they had already several done and in a super odd shape, not natural. I don't understand why to have egg station if you don't preper them fresh. - the staff in the reception was not costumer service mind or service minded, maybe they need a workshop for all staff members in this hotel, maybe it's a management problem or still covid recovery problem. I don't know this hotel has such a great potential maybe it's the best hotel in the island and some details are missing. Another annoying point, but this is not the hotels fault is just a warning, so much people taking Instagram pictures everywhere, to the point that it's annoying. People are not experiencing the place instead they are taking pictures to post online, and it kills the vibe. I hope someone reads it and it creates an impact in how this hotel is managed, spec3the cleaning and attention to detail. Would I return yes, again I believe that this is one of the best hotels in the island. This is not a complain althout it might sound, it's more notes for improvement. Hope next time I can give a 5 star rating.

I went with my 70+ year old parents and my husband. The ages of the other guests were from young to old. Everyone was comfortable, kind and caring for everyone else. We met two great volunteers- Nelly and Jessie who were great at connecting folks every evening. Our rooms were on the second level, facing the pool. We never heard anything from the parties right down below, even though they stayed up later than us. The walls were thick and the doors kept the sound out. There were two families with young children who also seemed to have no issue with any sounds. What to say about the staff? Faii and Dalí were knowledgeable about everything-set up a snorkel trip and recommended the best restaurants! Oh and the cleaning folks made a delicious breakfast every day. The beach was AMAZING. An easy walk down from the hostel. Shaded by trees and soft sand. The water was warm and shallow. I want to go back! Don't miss it!

Nice resort, the best part is the private pool for every room. Gym is a little rundown and the restaurants do not do good Thai food. But the restaurant next to it on the beach does amazing Thai food, which they are clearly competing with since the difference is so big. so maybe they don't even try to do good Thai food and focus on the western, since their burgers and pasta are not bad, although the pizza is bland. So definitely go to the restaurant next to it on the beach, not the resort restaurant. top 5 in thailand quality level. we stayed in the 3 level building with the private pools not the cabins, which don't have the pools. worth it for the price which was slightly discounted for the season.

Koh Chang beach Resort report 2024, so we've been here for almost 2 weeks now. A good and calm beach is probably what many people wish for, and when booking accommodation online, it is difficult to analyze what the beach is like in reality. The advertisement photos are usually taken at high tide and thus the rocks and other bumps remain hidden. We are currently at Klong Prao Resort and we have been satisfied specifically with the beach and its quality. You have run in the water and waded along the beach many times between 09:00 and 15:00 from your own Resort to the right all the way to Flora I Talay Resort. I've been looking to see if you could find rocks, corals or anything else that hurts when you step on it. The result was 3 small murky that I brought to the beach. At least now the water is so clear that you can see the bottom perfectly. No jellyfish have been seen for the first time, a few flying fish have whizzed past us. Sand Fly critters are a bit of a problem. You can't see or hear them and in the evening there is a red pimple most often on the leg. You can find balsam at the pharmacy. My wife probably has 20 of them and I have 2 of them. The big man probably smells so bad that he leaves them alone. We stay twice in this resort in Villas A8 and B8 and we liked a lot of them. Breakfast is ok and you can start you day with fully tummy. Resort have also Minimart and there you find essential products including. Beer. Reception ladies can call you Soongtae taxi and they also give you price for your trip. These taxis are relatively cheap 100-150 Thb for 2 person for good distances. On way back from your dinner hail a taxi and show 100 Thai money in your hand to driver and tell where to go. They are mostly satisfied for compared to Samui, Phuket and Khao Lak where taxi cartel keeps prices really high. 350-400 one way private to compare. I would recommend if you like Villa type accomodation Villas from A6 to A8 and even more tranquility B3 to B10. If Villas are not in your budget try to get place to stay in the southern part of the resort. Those areas are not affected evening Techno disturbances from the bar near main gate.

The place is very nice but a little bit far from everything. Very cozy. About the bathroom the water cut off at some moment. But I really like the style of this place.

We had family visiting Thailand for the first time, and we stayed at both the Koh Chang Paradise Hill Resort and the sister resort Koh Chang Paradise Resort across the street. If you want to read about my awful experience at the sister resort, Koh Chang Paradise, you can read my other review. Our stay at the Koh Chang Paradise Hill Resort was fun and relaxing. My kids enjoyed the waterpark and the beach. The staff were friendly, polite, and helpful. Two thumbs up for the staff! The only negative experience I had with a staff member was at breakfast one morning. I had sprained my ankle right before our beach holiday and was hobbling around at breakfast filling up my personal mug with tea because the provided cups were really small and I didn’t want to have to get up multiple times to refill the small cup. A chef got angry at me and told me to not use my personal mug. He raised his voice at me and told me unkindly to not do what I was doing. I explained to him that I had hurt my ankle and did not want to get up multiple times to get more tea. I don’t think he really listened to me because he kept talking to me with an angry voice about not using my cup. Thankfully all the other staff at breakfast have been great. The lifeguards at the pool were great. One of the kids in our group slipped and cut her foot, and they cared for her with proper first aid. I appreciated their professional approach! Cleaning ladies were cheerful and smiled a lot.

This is a hotel rarely located on the quiet east coast. There are not too many shops nearby. There were not too many customers and so there were not too many staff working neither. Yet the main lady staff was very friendly to help and able to communicate in English. The room was clean given that it’s surrounded by plants. The most amazing highlight of the hotel should be its “aquarium”. We could see turtles and lots of fishes swimming around while having breakfast.