Hotel berhampiran MiniŚwiat Bieżanów, Krakow

Excellent hotel in the heart of the Jewish Quarter, close to many quality bars and restaurants. Rooms are compact, but spotless and most importantly, a good shower and bathroom. Breakfast was typically European, plentiful and good quality. Good coffee, tea and jucies etc. Bed was extremely comfortable, only noise I heard was the refuse trucks, but nothing the hotel can do about that, it wasn't really early though. Krakow Grzegorzki railway station 10 min walk, trains to Wieliczka Salt Mine & Auschwitz from here, you pay conductor on train, very cheap & easy. Stradom Tram stop 10 mins opposite direction, buy tickets at the machine at the stop. Tourist tickets available, up to 72 hrs, minimum is 20 mins. The tickets work on buses as well, they can be one zone or 3 zone. Lots of museums, galleries, churches and exhibitions very close by, and others easily accessible by public transport or taxi. Plac Nowy, 2 mins away has a rotunda with varied street food stalls, and different types of market during the day Staff are extremely helpful and courteous, any problems resolved immediately. Rooms were cleaned every day to a high standard. Lift worked all the time and WiFi was good. This was my second visit to Krakow, and a return stay here would be no problem.

The first night we stayed here, we were in room 2. All seemed OK on initial inspections. The staff seemed pleasant. We went to make ourselves a drink and freshen up. We'd been up since 3am for an early flight. There's a kettle (that's corded, so you have to unplug it every time to fill it up, so take water to it, and a coffee machine. Neither of the appliances worked. We pulled the big table theyre on, out the way to find they weren't plugged in. Not a big deal, right? Well, the electric socket was hanging out of the wall. We plugged the units in, very carefully and made a coffee. Coffee made, went to put some milk in it, no milk. We left the tea and coffee as we both have milk. The air conditioning in the room was set to 24°c and we searched everywhere for a day to adjust it. We ended up going to reception and asking. They keep the remotes to the air con. You cannot adjust it yourself from the room! We borrowed a remote and turned the air con down. We left the room for our day out thinking all was well. On returning later that day, we realised the air conditioning was off. We questioned it with reception the next day (reception is left unattended from 6pm onwards so if you have any issues, all there is is an emergency phone number) and was told the air conditioning has been turned off in all rooms now because the heating was on. To advertise the room as ”Air conditioning AND heating”.....it seems its air conditioning (the you can't control) OR heating. The room must have been 20°c + all night. We thought we'd have a cold shower, to try and bring our temperature down before bed. My wife had her shower, walked across the bedroom floor bare foot and got a small shard of glass stuck in her foot! I went for a shower, turned the shower up full pressure, and apparently this activates a neat feature that forces the shower head out of its holder and smashes you straight in the head. The smell from the bathroom in room 2 was also, terrible. Not quite sure what it was. The toilet was cracked in room 2, but didn't affect use. The shower trap was cracked and loose, not fun if you step on it! We couldn't open the windows because the room faces onto a very busy street. Lots of bars, lots of people, lots of traffic. We were woken up at 11pm, 12am, and 12:30am by noises, car alarms from outside and the heat. Guests coming back late, also seemed to come in and congregate in the hallways to talk. I think if reception were manned, they could remind staff that to be a bit more respectful for others staying. Needless to say, the next morning, we asked to move rooms. Next day we were asked to check out room 9. This is on the second floor. Little bit higher away from the street. The bathroom didn't smell, but that was set to change. The room seemed a big improvement. It was already a lot cooler (although the air con didn't work). Knowing that it probably wasn't going to work, we left the windows open all day while we were out to keep the room cool. On return

Well everything is fine, it’s clean n modern. But the location is quiet n bit away from landmarks (it seemed to me that the street is empty, no ppl n shops) though it took 15 mins walk to reach the attractions but nearly nothing you can buy there. So if your looking for hotel that r convenient, it won’t be the best option, but the cost-performance ratio is ok at this £ regarding to the cleanliness n modern design.

Nice quiet room really close to the old town. Really convenient with a shop next to the hotel. Recommended if visiting Krakow really happy with my stay there

A good sized and well located hotel, it’s just a short stroll from the main train station and a few minutes’ walk to the old town. Décor wise it feels quite dated, both in the reception area and the rooms, but everything was clean, tidy and in full working order. The room was just about an adequate size, we had requested a twin which came with one double bed and one single, and there was little or no room to the side of each bed with one being up against the wall and one against the windows. Two singles would have worked a little better perhaps. There was also a small sofa and a small round table. The beds were very comfy and our room was facing on to the internal courtyard so no noise from outside at all, although being adjacent to the lift we did get a bit of noise from that, but nothing too intrusive. The temperature in both the room and the rest of the hotel was far too warm, quite hot in fact. There was an air conditioning unit in the room, but using energy to both heat the room and then cool it seems ridiculous. The shower was on the small side, but hot and powerful. Other facilities included tea/coffee making facilities, complimentary bottles of water, TV and a safe. Breakfast was a help yourself buffet affair, with the only hot options being a frankfurter style sausage and scrambled egg. There was a good cold spread though, with meats, cheeses, tomato & mozzarella, hard boiled eggs and a few mixed up concoctions – presumably the Polish equivalents of coleslaw and potato salad, but whatever they were, they were quite pleasant, and also some cereals. What was very much lacking was any prepared fruit (just a few whole apples), yoghurts (none at all) and pastries (just bread and rolls). Overall, I thought this was a pretty good hotel given the price, it’s a very good location, staff were friendly enough and I’d have no problem with recommending it if you’re on a tight budget.

Very nice very clean very comfy hotel The price was very good, room maintained everyday fresh sheets fresh towels Very big rooms very happy with my stay here Only thing I would suggest is asking for a room which doesn’t face the road side, there’s a crossing with a little ticking noise that you can hear from very early morning

This was a perfect stay. The hotel has a 3 star rating but the service and the physical conditions are similar to a 5 star facility. They had robes in addition to towels in the room which was a pleasant surprise. I also had the chance to eat at the restaurant downstairs, which offers tasty meals for affordable prices. Members of the staff were kind and knowledgable, the bed was comfy and everything was super-clean. The only downside is the location, it's 20-25 mins from the city center by tram. But if you have engagements in the southern part of the city or you don't mind the commute this is the perfect hotel for you. You couldn't get this quality for this price in anywhere in the old town.

Das Hotel The Crown Handwritten Collection in Krakau hat mich durch seine exzellente Lage, nur 10 Gehminuten von der Altstadt entfernt, beeindruckt. Es ist ein wundervolles Boutique-Hotel, das Charme und Eleganz ausstrahlt. Das Frühstück war eine wahre Meisterleistung, eine gelungene Mischung aus einer Etagere, einem Buffet und einem erstklassigen à la carte Service. Diese kulinarische Vielfalt machte den Morgen zu einem besonderen Erlebnis. Ein rundum gelungener Aufenthalt in einer bezaubernden Umgebung.

I arrived at the hotel around 10:00 pm after a long journey - I was greeted with information that the system was down and it was not possible to check me into the room I booked and that I had to wait in the bar area. Fortunately, the complications did not last long, otherwise it would be reasonable to offer at least a glass of water while waiting for the problem to be solved. However, this is a detail compared to the point: in the room I had no way to turn off the fan, which was so loud that I couldn't sleep. I reported the problem at the reception the next day and asked to turn off the fan - I received information that at the moment there is no such possibility, because the person responsible and able to do it is currently not at work. As a solution, I was offered earplugs, which are very uncomfortable for me to sleep in, but as they say ”better than nothing”. I was hoping for a shade of relaxation during my two-day stay, and as a result I left the hotel with a headache. Two nights of sleep deprivation, annoying ”humming” of the fan in the room and the inability to open the window = drama.

Hotel lovely and clean, the rooms are basic but cleaned well every day, coffee and tea and bottled water in your room every day, our children stay in the room next door, i paid for a 3 bedroom but it only had a sofa bed in that was a bit small. Breakfast was lovely, lots to choose from. bar staff friendly and help full reception very helpful the hotel is about 3 miles from the main town and we got a taxi that was about £4.00 each way but more in busier times!