Hotel berhampiran Polana Bielańska, Krakow

Good food , pilow -bring from home , location 3 minute wallk ,exit arrivals take right then left all the way to the hotel big sign , nice but expensive

Very nice very clean very comfy hotel The price was very good, room maintained everyday fresh sheets fresh towels Very big rooms very happy with my stay here Only thing I would suggest is asking for a room which doesn’t face the road side, there’s a crossing with a little ticking noise that you can hear from very early morning

Hotel lovely and clean, the rooms are basic but cleaned well every day, coffee and tea and bottled water in your room every day, our children stay in the room next door, i paid for a 3 bedroom but it only had a sofa bed in that was a bit small. Breakfast was lovely, lots to choose from. bar staff friendly and help full reception very helpful the hotel is about 3 miles from the main town and we got a taxi that was about £4.00 each way but more in busier times!

Lokasi yang hebat dan lokasi yang hebat

The hotel is literally 3 min away from the city center and 3-5 min away from bus and tram stops that will take you anywhere else in the city. Clean, good service, tasty breakfast.

駅併設のショッピングセンター中央あたり一階から出ると目の前です。アウシュヴィッツ博物館へ行くために一泊しました。フロントの方々も感じが良く質問にも分かりやすく答えてくれました。 部屋は清潔で広さもよく快適でした。翌日の出発が夜でしたがスーツケースをその時間まで預かってもらえたので大変助かりました。

クラクフ駅すぐのホテルです。広場の目の前にあり、ショッピングモールもほぼ隣です。立地最高！！！ 部屋もおしゃれで綺麗でした。

This hotel is in a perfect location. Moreover, it can proudly show off the latest interior design trends, which I am always looking for to enjoy. Although our corner room was small, but the space was so well planned that it didnt matter. Real eye candy! A big minus - too soft bed mattress. It made the sleep quality poor. I didn’t have a blast with a breakfast as well: modest variaty of foods, tiny (juice) cups, tasteless coffee and we couldn’t find a place to eat in the tiny main area, so occupied a public lounge table. Staff was really lovely, which always gives additional bonus to any hospitality place.

Near the Krakow train station and bus station (that one can catch the buses to Auschwitz Concentration Camp) which can be accessed through the tunnel near the hotel. There are 2 Ibis brands side by side which you can go thru the door of one to get to the other hotel ( instead of going round the building).

For a hotel whose main purpose is to service conference guests, it is unfortunate that the in-room WiFi connection is utterly unreliable and makes working impossible - the signal could not support any remote working. I had to use my non-Polish cell phone data as a hotspot for my laptop. This is a huge issue that really needs to be resolved for business guests ASAP. When I complained about this, I was told to use the executive lounge for a better connection - yet I can hardly inflict a 2 hour long Teams meeting on the other lounge guests. The hotel road access must also be mentioned - frankly the design is stupid. The single access lane with boom gate to the hotel is constantly blocked by a steady stream of taxis and food delivery cars. They park there while waiting for customers or to drop off food orders, so guests cannot enter and must wait around - on one occasion this was for 5 minutes and the driver was rude and aggressive when I politely requested he move and wait elsewhere. Breakfast at the Fifth Avenue restaurant is barely acceptable - I have had better free basic breakfasts at a Hampton Inn. The quality of the food is lacking, but also the poor preparation/cooking really stands out - e.g. undercooked, cold hash browns. The guy on the desk was obnoxious and acted like it was my fault my name wasn't on the list - even though my Honors loyalty status means I'm automatically entitled to breakfast as a benefit. Apparently I was to blame for a lack of communication amongst hotel staff. The restaurant itself was heaving with poorly behaved guests, children running around screeching and spilling liquids. The young wait staff was overwhelmed - needed tables were left uncleared. I had to do this myself, then ask twice for fresh cutlery/china. The quality of food from room service was equally sub-standard and disappointing. The parking ticket machine does not work. After wasting a ridiculous amount of time trying to pay for parking, I went inside to reception where the guy laughed and said 'Oh no, it doesn't work. Pay here at the desk'. Maybe put up a sign? Guests should be aware that the pool is shared with guests from the adjoining Hampton. Apparently it's not intended to be used by child free adults before 20:00 - the rest of the day it's taken over by noisy kids playing ball games who prevent actual swimming. If you need to withdraw money from the automatic teller machine - good luck doing this of an evening when the area is closed off and inaccessible. Finally, the mattress was uncomfortable. Neither firm nor soft, just lacking in decent springs/support and in need of an update. The one positive was the evening happy hour at the executive lounge. Good quality options - goulash soup really good. The two male waiters very helpful and good at clearing and monitoring. Given the inconvenient location away from the city centre and the overall average quality of the hotel's offering, I've asked my company to avoid booking future stays