Hotel berhampiran Rzeźba ＂Skalne nuty＂, Krakow

A lovely hotel very clean with friendly helpful staff that is only a short walk to the Jewish quarter. If you walk the short distance to the river you can follow it to the main castle that then leads you up into the main town and square. We took a short river cruise (approximately one hour) that was very enjoyable. My wife an I can recommend Starka restaurant which is only a short walk from the hotel. A trip to the salt mine approximately 45 minutes is well worth it.

This was a perfect stay. The hotel has a 3 star rating but the service and the physical conditions are similar to a 5 star facility. They had robes in addition to towels in the room which was a pleasant surprise. I also had the chance to eat at the restaurant downstairs, which offers tasty meals for affordable prices. Members of the staff were kind and knowledgable, the bed was comfy and everything was super-clean. The only downside is the location, it's 20-25 mins from the city center by tram. But if you have engagements in the southern part of the city or you don't mind the commute this is the perfect hotel for you. You couldn't get this quality for this price in anywhere in the old town.

Nice quiet room really close to the old town. Really convenient with a shop next to the hotel. Recommended if visiting Krakow really happy with my stay there

Das Hotel The Crown Handwritten Collection in Krakau hat mich durch seine exzellente Lage, nur 10 Gehminuten von der Altstadt entfernt, beeindruckt. Es ist ein wundervolles Boutique-Hotel, das Charme und Eleganz ausstrahlt. Das Frühstück war eine wahre Meisterleistung, eine gelungene Mischung aus einer Etagere, einem Buffet und einem erstklassigen à la carte Service. Diese kulinarische Vielfalt machte den Morgen zu einem besonderen Erlebnis. Ein rundum gelungener Aufenthalt in einer bezaubernden Umgebung.

A good sized and well located hotel, it’s just a short stroll from the main train station and a few minutes’ walk to the old town. Décor wise it feels quite dated, both in the reception area and the rooms, but everything was clean, tidy and in full working order. The room was just about an adequate size, we had requested a twin which came with one double bed and one single, and there was little or no room to the side of each bed with one being up against the wall and one against the windows. Two singles would have worked a little better perhaps. There was also a small sofa and a small round table. The beds were very comfy and our room was facing on to the internal courtyard so no noise from outside at all, although being adjacent to the lift we did get a bit of noise from that, but nothing too intrusive. The temperature in both the room and the rest of the hotel was far too warm, quite hot in fact. There was an air conditioning unit in the room, but using energy to both heat the room and then cool it seems ridiculous. The shower was on the small side, but hot and powerful. Other facilities included tea/coffee making facilities, complimentary bottles of water, TV and a safe. Breakfast was a help yourself buffet affair, with the only hot options being a frankfurter style sausage and scrambled egg. There was a good cold spread though, with meats, cheeses, tomato & mozzarella, hard boiled eggs and a few mixed up concoctions – presumably the Polish equivalents of coleslaw and potato salad, but whatever they were, they were quite pleasant, and also some cereals. What was very much lacking was any prepared fruit (just a few whole apples), yoghurts (none at all) and pastries (just bread and rolls). Overall, I thought this was a pretty good hotel given the price, it’s a very good location, staff were friendly enough and I’d have no problem with recommending it if you’re on a tight budget.

Nice, clean hotel but very basic. Double bed was a small double and due to being in the roof space very low to the floor. Shower was hit and miss...you were either scalded or frozen. Very friendly staff. OK just for a short trip. Said city view, however unless you stood on the bed and looked out of the skylight you couldn't see anything

Hotel lovely and clean, the rooms are basic but cleaned well every day, coffee and tea and bottled water in your room every day, our children stay in the room next door, i paid for a 3 bedroom but it only had a sofa bed in that was a bit small. Breakfast was lovely, lots to choose from. bar staff friendly and help full reception very helpful the hotel is about 3 miles from the main town and we got a taxi that was about £4.00 each way but more in busier times!

The accommodation is a little out of the way from the city center, but it has a parking lot in return. We were inside with Bolt in a few minutes. The hotel is a clean, comfortable, well-equipped simple hotel with a clean style. The bathroom is clean, comfortable, well-equipped. The breakfast was perfect. Good selection and good quality. The bar is only open in the afternoon and early evening (24/7), but all important drinks and snacks are available non-stop in the self-service fridge.

For a hotel whose main purpose is to service conference guests, it is unfortunate that the in-room WiFi connection is utterly unreliable and makes working impossible - the signal could not support any remote working. I had to use my non-Polish cell phone data as a hotspot for my laptop. This is a huge issue that really needs to be resolved for business guests ASAP. When I complained about this, I was told to use the executive lounge for a better connection - yet I can hardly inflict a 2 hour long Teams meeting on the other lounge guests. The hotel road access must also be mentioned - frankly the design is stupid. The single access lane with boom gate to the hotel is constantly blocked by a steady stream of taxis and food delivery cars. They park there while waiting for customers or to drop off food orders, so guests cannot enter and must wait around - on one occasion this was for 5 minutes and the driver was rude and aggressive when I politely requested he move and wait elsewhere. Breakfast at the Fifth Avenue restaurant is barely acceptable - I have had better free basic breakfasts at a Hampton Inn. The quality of the food is lacking, but also the poor preparation/cooking really stands out - e.g. undercooked, cold hash browns. The guy on the desk was obnoxious and acted like it was my fault my name wasn't on the list - even though my Honors loyalty status means I'm automatically entitled to breakfast as a benefit. Apparently I was to blame for a lack of communication amongst hotel staff. The restaurant itself was heaving with poorly behaved guests, children running around screeching and spilling liquids. The young wait staff was overwhelmed - needed tables were left uncleared. I had to do this myself, then ask twice for fresh cutlery/china. The quality of food from room service was equally sub-standard and disappointing. The parking ticket machine does not work. After wasting a ridiculous amount of time trying to pay for parking, I went inside to reception where the guy laughed and said 'Oh no, it doesn't work. Pay here at the desk'. Maybe put up a sign? Guests should be aware that the pool is shared with guests from the adjoining Hampton. Apparently it's not intended to be used by child free adults before 20:00 - the rest of the day it's taken over by noisy kids playing ball games who prevent actual swimming. If you need to withdraw money from the automatic teller machine - good luck doing this of an evening when the area is closed off and inaccessible. Finally, the mattress was uncomfortable. Neither firm nor soft, just lacking in decent springs/support and in need of an update. The one positive was the evening happy hour at the executive lounge. Good quality options - goulash soup really good. The two male waiters very helpful and good at clearing and monitoring. Given the inconvenient location away from the city centre and the overall average quality of the hotel's offering, I've asked my company to avoid booking future stays

Good food , pilow -bring from home , location 3 minute wallk ,exit arrivals take right then left all the way to the hotel big sign , nice but expensive