Hotel di Mactan, Cebu

First off, I’ll start by saying rather pay a little extra and stay at the Belmont Hotel next door, which I’ll explain below. I stayed at the Belmont Hotel for 2 nights and 5 nights at Savoy Hotel. Had I had the choice of being able to refund at the Savoy, I would have done so. Let me start with the positives. The cleaning staff and staff alike at Savoy are absolutely fantastic - so kind, so respectful and friendly. The attitude of the staff should be commended! The service of the room was good. The front desk staff, some of them, may just let you stand and wait aimlessly. I initially booked the Superior Deluxe Room. I arrived at 12pm and check-in was at 3pm. I eventually got to my room and it was tiny. Plus there’s an adjoining door to the room next door where you can hear everything. I then noticed several dead cockroaches in the bathroom. I then went downstairs and changed rooms and paid for an upgrade for the Deluxe Premier Room which was bigger and no adjoining room. Note that at the Belmont the room was not an adjoining room and had good sound insulation. Upon entry to my now upgraded room, there were several live cockroaches in the bathroom and then some baby ones on the wall behind the sofa and on the bed! I immediately changed rooms again! This time the second room was better. It was a corner room with a view of the ocean at one side and the swimming pool at the other. Every day, the staff serviced the rooms really well, I must commend Savoy for this. However, Savoy really needs to purchase new bathroom towels which are yellowed, broken and tattered. The room is good at blocking out noise from outside, and the bed was relatively comfortable. You can’t, however, order breakfast from the restaurant unless you purchase the buffet. Makes no sense as you should give your guests a choice if they want the buffet or order breakfast from the hotels breakfast menu. Overall, the highlight of my stay was the incredible and friendly staff (servicing staff and security) who always, numerous times a day, greeted us warmly with a big smile. It really makes a big difference. Pictures: first the Superior Deluxe Room & then the paid for upgraded room Deluxe Premier Room.

We had the pleasure to eat at Belmont Cafe. It was an exceptional experience and the service was second to none. From the greeting upon entry to the quality of food and the attentiveness we received, the entire time was incredible. We had the four cheese pizza, fresh lumpia, Laing and other items. The food was beyond delicious and can’t wait to taste more dishes in the future. We want to give special recognition for Chef Ri, she checked on us to make sure we enjoyed the food, a rare thing and much appreciated. Special recognition as well to our server Michael, he went above and beyond to make our visit memorable and was one of the most attentive I have seen, he provided the highest quality of service and others in the future will have a hard time matching his skills. Thank you for all you did to make our dinner one we will not forget.

Great quiet little place and location is beside a cosy village with great bars and restaurants, with close access to the Burren. You can see the Burren from the bedroom windows too. Heater in room seemed to have some issues but they gave us a portable heater which solved this problem.

We had so much fun during our stay. The hotel staffs are also very accommodating. Make sure to keep your towels inside the rooms when checking out as there are corresponding fees for lost items. Bringing of food bought outside is also prohibited so if you are to do this, make sure to bring your trash with you and throw it in trash cans outside the hotel. We will go back soon. Thank you so much po! :)

First Impression at the Front office people are not accomodating after my complain they start to get lively but all in all our stay with my family is memorable 💕

I stayed here twice in April & May 2023 and was consistently impressed with the staff & the property. The staff was very friendly, helpful, accommodating and very courteous. The deluxe room had a great view, was large, clean, modern and very comfortable all around. The buffet breakfast was excellent with good selection of Western and Pilipino dishes. And the table service was excellent—shout out to Ariel and staff for a very attentive service! I was also pleasantly surprised at the quality & selection of drink’s & pastries at the Cafe also punctuated by excellent service. The property has 3 great pools, a small private beach , picnic area & fitness center. For me the only service missing is the food room service but it’s a minor item for what I needed. The location is an about 30 min from Mactan airport in a secluded gated area. Getting here was through local neighborhood and inconvenient from other restaurants & services so you’re pretty much will be staying on the property unless you want to go out for a long drive. I paid 650 pesos for a Grab ride around noon time from IT park to Reef. I have been to many 5 star Western style resort hotels in US, Europe & Asia and Reef compares well especially if you can book a discounted room for less than $150 USD. Overall, I highly recommend the Reef Island Resort hotel and will return again when I’m in the area. Definitely a good value for the money and excellent staff.

Beautiful oasis compared with the neighboring area. Great service and very attentive staff. Rooms are spacious. We had a room in the main wing to the entrance area. There was continuous noise from air conditions

Keputusan impulsif pada hari itu mendorong kami untuk menempah Amuma Spa Suite Room di Bluewater Maribago Beach Resort. Semasa mendaftar masuk, kami diberi Bilik Premier yang jaraknya berjalan kaki ke pantai. Kami tidak keberatan dengan perubahan kerana harga bilik lebih banyak daripada yang kami pesan walaupun tidak 50sqm berbanding Spa Suite tetapi ia mempunyai tab mandi yang sangat besar dan ia berada di bangunan baru. Sarapan bufet disertakan yang tidak begitu luas tetapi sesuai untuk harga bilik dan citarasa sesuai untuk orang Filipina. Kami juga mencuba pizza mereka di Cafe Delfinos dan itu bagus. Yang tidak kami gemari ialah koktel yang hanya terasa seperti jus oren dan bukan Tequila Sunrise yang saya harapkan. Perkhidmatan kakitangan terpuji dalam melaksanakan protokol kesihatan semasa check-in tetapi ketika di kawasan pantai dan kolam renang, orang ramai (berhati-hati dengan terlalu banyak pengguna hari dan penyedia keahlian, tetamu di rumah adalah orang yang perlu menyesuaikan diri 😂) tidak mengikuti protokol dan hanya diperhatikan oleh keselamatan dan tidak dipanggil. Juga, yang memerlukan penambahbaikan adalah Spa Attendant kerana dia cenderung bertengkar dengan pelanggan (semasa sesi gim saya kerana saya meminta cawan kertas untuk air dan tisu sehingga saya dapat menghapus mesin yang saya gunakan tetapi dia sangat sombong dalam berkomunikasi) dan Atendan Perkhidmatan Pengemasan kerana mereka lupa memasukkan air percuma di bilik kami dan sudu teh untuk kopi / teh. Pantai juga tidak kondusif untuk berenang (hanya untuk berendam), cukup kotor dan mengharapkan orang luar menawarkan pulau untuk anda.

We stayed in this very new hotel for one night before taking our flight back to Manila. The staff was absolutely lovely and very helpful when we booked for a restaurant outside. The breakfast was included and was very nice and quick. We also had an included airport transportation. Lastly, when I forgot my phone in the hotel and was already in the airport, the shuttle came back all the way to give it back to me, for which I am very grateful ! Great place will definitely recommend.

My wife, son, and I went there for my birthday. We wanted to try a new resort in Cebu. Wow were we overwhelmed and surprised. The Sheraton staff treated us with kindness and as if we had been there multiple times. Every single staff member greeted us. From the housekeeping to the guards at both entrances. They even took my son by the hand and kept him entertained while we were checking in. They gave him popcorn. I was also shocked at the one restaurant when they sang happy birthday and gave me a wonderfully delightful cake. It was so smooth and silky. The food was also perfect and tender. The sauce for the fries was very creamy and tasty. For the first time in the almost twelve years in Cebu, even having been to numerous Cebuano resorts including Shangri-la everything was 100 percent perfect. The wifi was strong and no lag, the food was perfect, parking perfect, staff were perfect, beach and pool were clean and perfect. We even go to feed the fish as well which the guard at the water activities area gave us. I mean it was all around perfect for the first time here in Cebu. At Breakfast they even gave me a thank you cake for staying there. I couldn't believe it. It really felt homey and that warm feeling. For the money we spent it was 100 percent worth it. Oh by the way the atmosphere was perfect too. No loud people on cellphones everywhere talking or taking selfies and the like.