Hotel berhampiran Town House Gallery, Launceston

Wow! We stayed in apartment 10 which was the 3 bedroom accommodation. It was huge and more than enough for a family of 4. Nice lounge and dining area and modern kitchen with all the appliances you would need. We came late and had to check in after hours which the staff organised for us without issues. Free car park in the front. A bit of a workout walking up the hill but a good morning exercise ;) Location directly opposite the City Park and only minutes walk from the main mall. A quick walk to cafes for breakfast. The only negative was the wifi didn’t work, but not really an issue. I would definitely recommend this accommodation.

I appreciate a hotel that offers a fridge, kettle, toaster and microwave! It always helps being able to cook a little. The view was quite good too, overlooking Launceston, and it was an easy walk into town. Beds weren’t comfy with the springs being closer to the surface than I hoped. And whilst it may be small, the TV only picked up SBS Food. A good channel, but after a big day exploring it’s nice to just zone out which I couldn’t do. Would recommend for a short, overnight stay.

Pros: The receptionists were friendly and willing to help. The bathroom was spacious. A purple pen was provided in our room so that I could write my postcard,which was good. Cons: I can't believe that the overall Google star rating of this hotel is 4.3/5 which is definitely overrated! I should have read the negative reviews from Tripadvisor before my stay at this hotel! I have no idea how often the housekeepers clean the rooms and change the bed sheets/linens but the carpet in our room DO need a deep clean(to vacuum)! Or at least they should vacuum the carpet more often. I could always feel some fleas/bugs jumping on my feet and legs every night. I tried to ignore them but unfortunately I had flea bites! This made me feel itchy and painful! Please see the photo below. On top of that, the wall light switches were covered with dust. It's funny that the hotel restaurant (Titanium Bar and Bistro) isn't open at lunchtime. What if the hotel guests feel hungry and want to have a proper lunch? The pillows were incredibly high,which wasn't comfy. The fixed showerhead was quite inconvenient - I prefer a hand shower. Dental kits and slippers weren't provided. We had to go to a supermarket to buy them and it took us 10 minutes to get there. Our room faced the car park so we were woken up by the noise (may be a rubbish truck) very early in the morning. I attempted to leave the review on Google but unfortunately it was deleted.

We stayed here on a last minute booking over the March long weekend. We are so glad we did. Susie and Gordon were warm and friendly hosts, who went out of their way to make our stay pleasant and comfortable. We stayed in ‘the residence’ with our two teenage children. It has a lovely new bathroom, a kitchen and a barbecue outside in the patio area. This is where we cooked dinner each night. We also took advantage of the included Continental breakfast each morning. We would highly recommend this B&B and would like to stay here next time we are in Launceston. Thank you Susie and Gordon!

Con: I would have given 5 stars except that on Friday night, the last night of a four night stay, we were kept awake until midnight by blaring live music from Mudbar which was on the ground floor below our suite. We were located on Level 2. Even having double white noise playing on our iPhones at full blast didn't drown out the noise. It ruined what had, until then, been a wonderful stay. I know Mudbar is not operated by Peppers Seaport but surely something could be done about the excessive noise. Pros: Wonderful staff from reception to housekeeping. Everyone super friendly and helpful. They should get a pay rise! We were in a Riverview Suite, room 2004. It had a lovely view and a balcony, was spotlessly clean and so spacious with a large living/dining room and a full spacious kitchen minus oven but had a toaster which was great for breakfast. Plenty of storage in the bedroom and the bathroom was really nice. Nicely located for walking around Launceston. The rooms been recently refurbished with new carpet and furniture and it was really comfortable.

Car park is ground floor; check-in is 1st floor, but easily accessible via stairs and lifts. Free car parking outside; small charge for undercover parking. Reception was perfect - I arrived early and was offered a room immediately or a short wait for an upgraded room. Rooms are large, warm, comfortable, and stylish. The cafe and restaurant are very busy and Grain restaurant food is delicious. Highly recommended.

It’s is a beautiful hotel! It’s clean and has a lot of comfort items to make you feel at home. Great location, easy to get in and out of the city. Environment was pleasant and welcoming. The staff was the nicest staff I have ever encountered at a hotel. They were always friendly and asked how our stay was going every time walked in the door.

We stayed in a family room. 2 adults and 2 kids. The site looks old and dated from the outside, but while the room we had was basic it was a great price, great location and large enough that we weren't tripping over each other. We had a really good trip and this room was perfect to come back to. It had all the facilities we would want, including a microwave etc.