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Family Guesthouse GreenSLO
3.7/520 Ulasan

Family Guesthouse GreenSLO

Ljubljana|0.51km dari Salon obutve Obuta noga Celovška
ATTENTION !!! Nous avons réservé deux nuits sur Ljubana dans cet hébergement, dans un premier temps via booking, ma carte étant refusée (en cause une opposition car celle-ci a été piratée), j’ai donc directement appelé le propriétaire afin de refaire une réservation et donc lui donner une nouvelle emprunte bancaire. Nous avons été débité du montant et même 100€ de plus qui était annoncé sur booking !!! Tout a été confirmé, nous avons reçu une confirmation ainsi qu’un lien avec nº de réservation, 3 semaines avant notre arrivée. Arrivées depuis Bohinj vers 18h30 et fatiguées de la route, le propriétaire nous ouvre la porte de façon très désinvolte, pas vraiment digne d’un accueil. On comprends qu’il faut un code pour accéder à la résidence et notre incompréhension semble le déranger. Nous nous annonçons en lui donnant notre nom et nº de réservation. A son visage nous savons immédiatement vu qu’il y a un problème ! Il nous explique qu’enfaite notre réservation n’a pas été prise en compte et de surplus que c’est de notre faute ! Je lui explique que travaillant dans l’hôtellerie la faute ne nous revenait pas mais que c’était lui qui n’avait pas fermé sa chambre avec booking quand il a pris en compte notre réservation ! Vous l’aurez compris, nous sommes face à un surbooking ! En plein été alors qu’il y a très peu d’hébergement sur la capitale ! Je lui explique qu’il doit absolument nous reloger ! Il fait mine d’appeler un confrère et nous explique qu’il n’y a plus de place. Il m’explique qu’il nous rembourse sur le champs et je comprends aussi qu’il ne compte pas faire plus d’efforts pour nous reloger. Je lui montre que sur booking il y a des hébergements et qu’il doit nous reloger. Sur quoi il refuse en me disant que je suis particulièrement osé de lui présenter un hôtel 4 étoiles ! Je lui demande alors de trouver la même prestation qu’il propose ! Sauf que vous l’aurez compris il n’y avait plus rien à moins de 200€/nuit. Nous insistons et il refuse et ne reconnaît absolument pas son erreur, il nous dit même que c’est de la nôtre ! Il nous propose la ‘petite’ chambre de sa fille, et nous lance qu’elle ira dormir dans un camping ! Très honteux de sa part ! Il finit par tourner ses talons et courir vers des escaliers en nous laissant en plan, sans solution ! En lisant les précédents commentaires, je comprends que je ne suis pas la seule, il y a un mois quelqu’un s’est retrouvé dans la même situation. Morale de l’histoire, il faut se méfier de cet homme et de cet hébergement. ATTENTION !!!

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Lihat Ulasan Tetamu untuk Hotel di Ljubljana

Mencari hotel berdekatan Salon obutve Obuta noga Celovška? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Ibis Styles Ljubljana the Fuzzy Log
4.1/559 Ulasan
My stay at The Fuzzy Log was overall a good stay. The staff were friendly, the shared spaces were fantastic - a fully-stocked kitchen, plenty of lounge space inside and outside, with a few game tables. They had lockers to leave bags pre-check in / post-check out, which is super handy. My deep dive room was very comfy for one person - I don't think you'd comfortably fit two suitcases in the space though. The mattress was okay. The main issues is the cleanliness - the toilets were filthy for almost my entire stay. One bathroom didn't have toilet paper for almost 24hrs, there was pee everywhere all over toilets and the floor, there was water and hair everywhere in the showers. I was truly bewildered because the hostel wasn't rowdy over the weekend so I don't know how they got to be in that state. Also one night, the shared kitchen was full of dirty dishes and food in the sink and on the benches. These are usually complaints directed at the people staying there, not the hostel itself, but I think more truly has to be done to have rules in places and added cleaning.
Ibis Styles Ljubljana the Fuzzy Log
4.3/517 Ulasan
Great place to stay in a very good location. Everything was modern and clean, and there were lots of facilities such as a kitchen, washing machines, a bar etc. We stayed in one of the log cabins on the top bunk. It was kind of fun and the bed was big, but it was quite difficult to climb up there, so would only recommend it if you are young and fairly agile. The only issue was that the person that checked us in tried to get us to pay the full amount again for the room. When we showed him the payment confirmation, he then tried to get us to pay the tourist tax (which we had also already prepaid). He said that it was only possible to pay this at the hotel, however this wasn't true as we had already paid. When we showed him this, he accepted that we had already paid, so I would recommend making sure you have all payment confirmation to hand. We also were not told that there were four different shared bathrooms (one for men, one for women, one mixed, and one with private rooms), and that the women's bathroom was out of order. Worth knowing that there are private cubicles there if you want them.
Grand Hotel Union Eurostars
4.4/5105 Ulasan
A five star stay all the way around! The facility is in beautiful historic district, with elegance and grandeur to match. Impeccably clean and supremely maintained. We were thrilled to be upgraded to a suite on their most recently renovated floor, with design, interior space and room amenities all being above and beyond, an absolute 10 out of 10. All of our staff encounters were warm and gracious, with all exerting genuine hospitality. The front desk was so helpful w/ dinner recommendations and reservation at the oldest operating restaurant in Ljubljana, named Sestica. The menu was their traditional cuisine prepared in the most authentic way. Back to the hotel: A wonderful breakfast is included in a beautiful and well appointed dining room. As a bonus, their spa with Thai massage was amazing, and invitingly affordable by all standards. Carve out an hour and a half to treat yourself, you more than likely deserve and have earned such a reward. One note to which requires distinction: Union Eurostars and Grand Union Eurostars are not the same. Yes, they are affiliated and directly and openly connected, yet the similarity ends there. Union is more modern, and nothing wrong with it, just to similar to any chain Hotel anyone can find virtually anywhere. Grand Union, is an historic building, that evokes Grand European styling, and tradition, which is tantamount for us when staying in an Historic center! I also note that distinction, as the taxi driver did not know the difference and were dropped off @ Union reception, and after waiting a few minutes to get checked in, we were advised with complete courtesy that we would be met by her colleague @ Grand Union reception just around the corner. Bravo, Grand Union, we hope our travel plans provide a return visit down the road, and there is nowhere else we would ever consider staying than here.
Grand Plaza Hotel and Congress Centre
4.5/537 Ulasan
New and modern hotel. Perfectly located - within walking distance of both train stations and the central part of the city. There are several good restaurants nearby. What I liked: 1. Very friendly and helpful staff 2. Spacious room with great view 3. Comfortable bed and accessories 4. Delicious and varied breakfast What I didn't like: 1. Everything inside is new and looks nice, but it feels like the cheapest materials were used) 2. There was a crackling sound in the ventilation system from time to time. The technician came twice but found no problems. However, it really spoiled my sleep. 3. The gym has very poor equipment and bad ventilation. You have to breathe the smell of rubber from the flooring. 4. Pakring price - 30 EUR per day In general, the hotel leaves a good impression.
InterContinental Hotels Ljubljana
4.6/5119 Ulasan
Very nice hotel, I really liked the location, must of the staff is very attentive and willing to help, food is good, the rooms are big and very confortable, would stay there again. Minor inconvenient, on my last night housekeeping forgot to clean my room… hate when that happens, took more than 45 min for someone to finally get to my room
One66 Hotel
4.7/568 Ulasan
Hotel bellissimo, curato in ogni dettaglio, in stile contemporaneo. Personale giovane e molto veloce e disponibile. Camera eccellente, palestra super attrezzata. Non abbiamo provato la colazione, a nostro avviso molto cara (15 euro a persona). Ottimo il Parcheggio gratuito di fronte all’hotel. Unica pecca: Il centro si raggiunge in macchina o in taxi.

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