DoubleTree by Hilton London - Hyde Park

Ulasan DoubleTree by Hilton London - Hyde Park

DoubleTree by Hilton London - Hyde Park

150 Bayswater Road, Westminster, London, United KingdomLihat Butiran Hotel
DoubleTree by Hilton London - Hyde Park
DoubleTree by Hilton London - Hyde ParkDoubleTree by Hilton London - Hyde ParkDoubleTree by Hilton London - Hyde Park
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

8.3/10
Sangat Baik
144 ulasan
Ulasan yang disahkan
Persekitaran8.4
Kemudahan8.0
Perkhidmatan8.2
Kebersihan8.6
Tapis mengikut:
Susun mengikut:
Semua ulasan(144)
Ulasan positif(130)
Ulasan dengan gambar/video(27)
Lokasi yang sesuai(31)
Lokasi yang strategik(26)
Berdekatan dengan metro(19)
Sarapan pagi yang lazat(10)
Penebatan bunyi yang sederhana(7)
Nilai yang hebat(7)
Suasana yang bergaya(6)
Penyambut tetamu yang peramah(4)
Ulasan kurang baik(14)
Pengguna Tanpa Nama
Bilik Queen
Daftar masuk pada Jan 2025
Bisnes
1 ulasan
10.0/10
Luar Biasa
Disiarkan pada 26 Feb 2025
We are very happy with the service of the hotel, and also the breakfast is brilliant! Great location!
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for awarding us a 5 and sharing your great feedback about our hospitality and sumptuous breakfast buffet.We hope to welcome you back again soon.With kind regards,Benny Luitjens, General Manager
Pengguna Tetamu
Bilik Queen Mudah Diakses
Daftar masuk pada Mac 2025
Melancong bersama rakan
1 ulasan
6.5/10
Disiarkan pada 6 Apr 2025
At that day I stayed, the fire alarm was working more than 10 times at night, and staff did not do anything or even try to explain the situation to the guest.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Guest,We're truly sorry for the disturbance you experienced during your stay. A fire alarm going off repeatedly is unacceptable, and it's especially disappointing to hear that our team did not provide clear communication. We take this seriously and will follow up with our staff to ensure proper procedures and guest communication are in place moving forward.With kind regards,Benny Luitjens, General Manager
Mubaher
Bilik Deluxe King Size Bed-Tingkat Tinggi
Daftar masuk pada Dis 2024
Pasangan
1 ulasan
2.0/10
Disiarkan pada 5 Jan 2025
They give me a room went in the room somebody else was staying in there very bad service not good at all. I expected for Hilton Hotel to be better.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for reviewing your stay with us, we are sorry to read that you have awarded your experience with a one. On behalf of my entire team I would like to apologize for the inconvenience experienced.Although your stay wasn't perfect, we do hope we may welcome you back again soon.With kind regards,Benny Luitjens, General Manager
Pengguna Tetamu
Bilik Kembar
Daftar masuk pada Nov 2024
Pasangan
7 ulasan
5.5/10
Disiarkan pada 11 Dis 2024
Room size is ok, clean, and lots of hot water. May stay again. It's worth it if you just want to have a hot shower and sleep. No where near the standard of hotel we used to have in Macao and even in big cities of China.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for reviewing your stay with us, we are sorry to read that you have awarded your experience with a 2.7. Unfortunately, comparing us to hotels in Macao is obviously challenging considering the different geographical area those hotels are located in.We hope to welcome you back again soon.With kind regards,Benny Luitjens, General Manager
CeciliaLim
Bilik Kembar
Daftar masuk pada Okt 2024
Pasangan
7 ulasan
7.5/10
Disiarkan pada 2 Dis 2024
5 mins away from the station. Easily access. Friendly staffs and have warm cookies for you. Only sad side was the fire alarm sounded one of the night (2am) and no explanation was given.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear CeciliaLim,Thank you for reviewing your stay with us. Whilst we are happy to read that you enjoyed our hospitality and our signature warm Doubletree cookies, we are sorry to read that you have awarded your experience with a 3.7 due to the sounding of the fire alarm at night. Please note that the fire alarm is there for safety of all of our valued guests and team members. We hope to welcome you back again soon.With kind regards,Benny Luitjens, General Manager
a world traveller
Bilik Queen
Daftar masuk pada Jul 2024
Bisnes
8 ulasan
8.0/10
Sangat Baik
Disiarkan pada 18 Ogo 2024
Showing its age but the location is great. Room is on the small side, and the building isn't too attractive but service is generally very good.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your kind feedback, we are happy to read that you enjoyed our superb location and hospitality.We hope to welcome you back again soon.With kind regards,Benny Luitjens, General Manager
Pengguna Tetamu
Bilik Queen
Daftar masuk pada Nov 2024
Pasangan
2 ulasan
8.5/10
Sangat Baik
Disiarkan pada 28 Dis 2024
Great for a 1-night stay. Very friendly staff on arrival.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for awarding us a 4.2! We are happy to read that you enjoyed our hospitality.We hope to welcome you back again soon. With kind regards, Benny Luitjens, General Manager
Niannian
Bilik Queen
Daftar masuk pada Nov 2023
Pasangan
1 ulasan
10.0/10
Luar Biasa
Disiarkan pada 31 Dis 2023
excellent room and service！breakfast is also good，if i have another chance visit London，this hotel will be my first choice.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Niannian,Thank you very much for your wonderful review!With kind regards,Benny Luitjens, General Manager
JacquesdeH
Bilik Queen
Daftar masuk pada Jul 2024
Pasangan
20 ulasan
9.0/10
Hebat
Disiarkan pada 23 Okt 2024
The location is near Paddington and relatively convinient. Overall looks perfect.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear JacquesdeH,Thank you so much for awarding us a 4.5! We are pleased to read that you enjoyed your time with us.We hope to welcome you back again soon.With kind regards,Benny Luitjens, General Manager
LEVI SHALOM REFAEL
Bilik Kembar
Daftar masuk pada Apr 2024
Pasangan
4 ulasan
7.5/10
Disiarkan pada 16 Mei 2024
The service of the staff is good but unfortunately the air conditioning doesn’t work and it was hot in the room
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Levi Shalom Refael,Thank you for reviewing your stay with us, whilst we are happy to read that you enjoyed the hospitality from our wonderful team members, we are sorry that you experienced an inconvenience with the air-conditioning in your room.Although your stay wasn't perfect, we do hope we may welcome you back again soon.With kind regards,Benny Luitjens, General Manager
Heyna
Bilik Queen
Daftar masuk pada Sep 2023
Keluarga
5 ulasan
8.5/10
Sangat Baik
Disiarkan pada 3 Jan 2024
Superb location just in front of hyde park/kesington garden, and just a few minutes walking to the tube station queensway/bayswater, the room is a bit small but it was clean and had all the basic amenities, lovely staff very helpful, will definitely be back again ☺️
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Heyna,Thank you very much for reviewing your stay with us, we are happy to read that you enjoyed your time in our hotel.With kind regards,Benny Luitjens, General Manager
Pengguna Tetamu
Bilik Queen Mudah Diakses
Daftar masuk pada Jan 2024
Pasangan
1 ulasan
8.0/10
Sangat Baik
Disiarkan pada 13 Feb 2024
Staff were extremely helpful on the desk. Breakfast was good but I think they need another person to help with clearing tables and bring out food. Nice clean hotel and comfortable.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for awarding us a 4!We hope to welcome you back again soon.With kind regards,Benny Luitjens, General Manager
Hussain
Bilik Kembar
Daftar masuk pada Jun 2024
Keluarga
6 ulasan
7.0/10
Disiarkan pada 17 Jul 2024
Excellent Location near HydePark ,a bit old Hotel
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Hussain,Thank you for reviewing your stay with us, we are pleased to read that you enjoyed our superb location! With regards to the age of our hotel, I am happy to inform you that we've just finished a refurbishment of our hotel rooms.We hope to welcome you back again soon.With kind regards,Benny Luitjens, General Manager
Cuneyt Serdaroglu
Bilik Queen
Daftar masuk pada Feb 2025
Pasangan
1 ulasan
3.5/10
Disiarkan pada 7 Apr 2025
Room is terrible.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Guest,We're very sorry to hear that you were unhappy with your room. Your feedback is important to us, and we’d appreciate the opportunity to learn more so we can make things right.With kind regards,Benny Luitjens, General Manager
Allen Tee
Bilik Queen
Daftar masuk pada Nov 2023
Pasangan
8 ulasan
7.0/10
Disiarkan pada 10 Dis 2023
Nearby 2 underground stations. Just opposite Hyde Park. Limited choice but definitely adequate for a simple breakfast. Rooms are quite compact, not much space for us to open our luggages, but the air-conditioning and the shower water pressure works very well for us. Pillows are too soft for us, need to use some towels to make it comfortable for us.
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Allen Tee,Thank you very much for reviewing your stay with us, I am pleased to read that most of our facilities and services have met your approval.We hope to welcome you back again soon.With kind regards,Benny Luitjens, General Manager