Hotel berhampiran Restauración Reseda (Irest), Los Angeles

It’s not bad but had to reinforce what room I booked

Was here for a speaking engagement. Convenient to everything.. 1 minute off the freeway, lots of dining options nearby. Hotel cafe was a little pricey for breakfast. 2 eggs and toast for $11.00 ..would probably opt for another option for dining next time. Will definitely stay here again. Great service 2017

My kids love staying there couse it was countable for them an couse they had a big pool. They even got one of the guys that work there to be there friend every time they went by to get toilet papers he did a challenge for them to see if they were good on caching the paper. Love the place that's my place to stay every time i need a hotel to stay at.

This review is for GRANADA INN in Rinaldi st, GRANADA HILLS & NOT for any other hotel or inn with same name in Los Angeles or anywhere in the world. I RARELY give a BAD REVIEW but I need to share our experience last Mar 5: 1) WI-FI did NOT work despite numerous attempts of the efficient receptionist😓 2) TELEPHONE did NOT work too. - I had to walk to the office to complain 3) TV did NOT also work 😞. However, it was later fixed by front desk staff. 4) WORST THING for this handicap room:😫 -The bathroom FLOODED😨, at least 2 inches water. My husband only washed his feet. I made sure knob/ handle was tightly closed. But an hour later, WATER was everywhere. There must be a LEAK somewhere. The shower drain was obviously clogged for that much water to accumulate😫 in the whole big bathroom. Although it was so late, staff moved us to the next room. Very INCONVENIENT & CUMBERSOME! 😩 but necessary. He brought lots of towels but they were not enough to cover the bathroom lake. My husband ALMOST FELL in the water😥 while I was packing. I had to go in fast (when I heard him going inside) before an accident could happen. DANGEROUS bathroom scenario. 5) Next Room (room 102) Problems: a) HEATER did not work properly-😢 I had to raise temp to 89 to adequately heat the room. Previous room (#101) was warm enough with temp set @72. b) BATHROOM DOOR😭 It looks so sturdy & feels heavy but when my husband (who’s weak & wobbly after his hosp discharge that day) tried to open & slide it, but the door somehow came off & HIT his head.😢Fortunately, I was able to catch him before he would fall to the floor. I had to push that door against the wall. Thankfully, the glass was not broken🙏🏻. He later complained of moderate to severe headache. I’ve had 2 recent surgeries for cancer 🙏🏻& lifting ＞5 lbs is not allowed at this time but with my husband’s predicament & near accidents, I had to exert so much effort 😫 to support his 200 lb weight & prevent him from falling down. 6) HANDICAP PARKING It’s located in front of the reception area. That’s NOT appropriate since the handicap room is NOT nearby. My husband had to walk with difficulty😢to our assigned room. HANDICAP PARKING should be RIGHT NEXT to the handicap room. I had to suggest that when we first check in & when we checked out. Minor inconveniences: 1) limited parking 2) noise from the freeway since it very, very close to 405N entrance 3) no working vending machine (work order for repair mentioned by receptionist) in the facility at that time. Unfortunately, there’s no complimentary water bottles for guests inside the room like most hotels & inns now provide. You have to drive to the gas station to buy them. I had to ask the front desk guy to give me a cup of water for my husband to take with his meds right away. I sent an email concerning our issues during our stay to 2 depts, including customer service but received NO RESPONSE, as if they did NOT care at all. WORST CUSTOMER SERVICE!!!! Be VERY WARY of this place... We’

這家酒店非常乾淨，衞生，床上用品非常好，服務也非常好，我們是家人出來旅遊的，就是房價有點貴，交通比較方便，工作人員的服務熱情，我們一家人都比較滿意，謝謝你們今晚繼續住這裏。

Here’s a review you could use: ”My child and I had a wonderful stay at this hotel during our vacation in LA. The room was very clean and spacious, with a large balcony that we especially enjoyed. The staff were incredibly friendly and helpful, always ready to assist with any questions or requests. The hotel’s location was perfect, making it easy to visit all the major attractions in the city. We could quickly get to places like museums, parks, and popular tourist spots. Overall, it was a fantastic experience, and I would highly recommend this hotel to anyone visiting LA.”