Hotel Madrid dengan Sarapan

Hotel Villa Real is my go to hotel whenever I am in Madrid. It is centrally located, close to the museums, Retiro Park, Sol and Plaza Mayor. The service at the hotel is superior. The rooms are good size and very clean. The breakfasts are worth paying extra for. One of my favorite hotels in the world

Take Renfe C1 or C10 from Madrid airport to Chamartin Train Station only takes around 15 minutes. Just 2-3 minutes walk from hotel to Chamartín Train Station or metro. The room looks the same as the pictures shown. Good breakfast with many choices of cheese, hams, bread, hot dishes, juice and coffee. Quiet at night.

I recently had the misfortune of staying at Hostel San Lorenzo, and I cannot emphasize enough how utterly disappointed and frustrated I am with the overall experience. My stay at this so-called ”hostal” quickly turned into a nightmare, thanks to the gross negligence and lack of security measures in place. Upon checking out, I foolishly trusted the staff to keep my belongings safe at the reception. Little did I know that this decision would lead to the theft of my backpack, which contained my laptop and other valuable items. The audacity and lack of accountability displayed by the staff at Hostel San Lorenzo are beyond comprehension. Not only did I lose items of significant personal and professional value, but the callous response from the management when I reported the incident was truly disheartening. Rather than taking immediate action to investigate the matter or offering any form of compensation, they brushed off my concerns as if theft were a common and acceptable occurrence at their establishment. The lack of security cameras or any reasonable safety measures in the lobby area is a blatant oversight. It's evident that the management at Hostel San Lorenzo is more concerned with cutting corners than ensuring the well-being and security of their guests. This incident has not only cost me financially but has also left a lasting negative impact on my overall travel experience. I strongly caution anyone considering staying at Hostel San Lorenzo to think twice before entrusting their belongings to an establishment that clearly lacks the most basic standards of security and customer care. My advice: seek alternative accommodations that prioritize the safety and well-being of their guests. Your valuables and peace of mind are worth far more than the discounted rates offered by this disgraceful establishment.

To start my review I will point out the positive things which were unfortunately not that many. The hotel is well located to most everything in Madrid via Metro or walking distance to all restaurants and shopping wishing the center of town. Great foodie destinations and shopping are close by, and that’s where the positive comments will stop. Upon checking in the first signs of poor service were obviously there. They mentioned that because I booked via the “App” Trip.com or other then we would not be considered like others who booked via their own site or preferred partners. The room was on the first floor and next to the housekeeper room which was non-stop and especially first thing early morning was my alarm clock at 7am everyday whilst on my vacation, so clearly not a a good thing. Second and another very important issue was the A/C which didn’t work correctly and was making noise, the room was warm and humid the whole time, I mentioned to the reception within 10min of checking in, 4 nights and nothing was done to improve or correct this issue. Any request or comment was never taken in a professional, responsible or respectful way. As I was on a well deserved vacation I didn’t want to get angry and cause more stress to myself, but I was clear that I would not let this pass without commenting on it. The breakfast was good, clean but very limited in regards to selection. When requesting your eggs as they mentioned at each table the request was always ignored and just whatever was available even cold eggs as times were sent out. I had to request each day that my eggs were to be prepared soft/runny and they usually brought out cold m, dry and overcooked. So they would give me a look when I asked to please prepare as requested and then after some time they would come back with the order as mentioned. Over all it was an effort that I don’t need or want at each stage of the interaction with staff and the facility. I will stick to my usual Usual choice which is Bonvoy group of hotels next time.

Escogimos el hotel debido a su cercanía al Wizink Center (a un paseo de unos 15 minutos). También porque mis amigos iban en coche y necesitaban su parking. La estación de metro de Diego de León está al lado mismo, en la calle de Juan Bravo. Sin embargo, el hotel está en una calle menos principal y bastante tranquila. Cerca del hotel había muchos restaurantes y diversas cadenas de comida rápida. También un supermercado Aldi, que nos vino muy bien. Compartimos 3 amigas una triple y la habitación estuvo muy bien, con camas muy cómodas. Quizás la única pega fue que los edredones daban bastante calor, porque hizo muy buen día. Junto a las mesitas de noche había enchufes (tan necesarios) y una lámpara para leer. El cuarto tenía una silla y escritorio, con hervidor, te, café y tazas. También había una nevera y una caja fuerte en el armario. Había un televisor, pero no lo utilizamos. La wi-fi funcionaba bien. El cuarto de baño tenía dos toallas por persona, muy buena ducha, geles y champú. También cepillos de dientes, peines y loción para el cuerpo. Genial, además, el espejo de aumento. El secador iba un poco lento y no calentaba mucho, pero cumplía su cometido. Comimos en el restaurante al llegar. El menú tiene muy buen precio, alrededor de los 14 euros. La berenjena frita de primero estaba realmente rica. El segundo, pollo a la cerveza, no me gustó tanto, pero estaba bien. Incluía postre, que fue tarta de queso. Muy buen servicio y nos atendieron muy bien pese a llegar un poco tarde, en mi caso. Al día siguiente preguntamos si podíamos hacer un desayuno continental y nos dejaron hacerlo por unos 4 euros. Ya nos advirtieron que así solo podíamos coger café con leche o similares y tostadas o bollería, pero no del resto. Creo que podría haber cogido zumo, pero no lo hice por si acaso. Esta fue una solución un poco improvisada por parte del hotel y hubiera estado bien que dieran las dos opciones y que estuviera más claro el precio y lo que incluye desde el inicio. El buffet tenía muy buen aspecto, pero no todo el mundo necesita tanta comida por la mañana. En general, muy buen hotel con muy buen servicio y trabajadores muy amables. Tomo nota de él para futuras visitas y conciertos en el Wizink Center.

Good in location, near Atocha station. Good hotel facilities. Good star services. Good breakfast. BUT be careful to select the room, my room get a big column inside living room and bath room, very bad experience. I book the Superior twin room, but not superior, only at 1/F. No place to put our luggage, no table to put our accessories. May be you have to pay more to book large room will be better. And bad entrance design, you need to to go inside through a staircase, will be a problem if you have heavy luggage.

Nice location, very good breakfast and professional staff

Excellent location busy hotel right in the Ibiza area of Madrid. Some noise from the streets but not bad. Good standard rooms. Big breakfast buffet.

The hotel is in good location, where it is near the Atocha station that easily take train or bus to airport or other cities. The hotel room is clean and big. The staff are nice and helpful.

We stayed at the Hotel Opera recently for the second time, to celebrate a special Wedding Anniversary. We had an absolutely wonderful time. The hotel is centrally located, right next to the Opera House and close to all the attractions of central Madrid. We had nothing but excellent service from the staff throughout our whole stay - they are very responsive and helpful. The room is spacious, clean and comfortable with everything you need including a few little extras like a comb and shoeshine. Breakfast was excellent every morning, a great choice of English-style and continental offerings, The Spanish tortilla and home-made fruit tarts are particularly recommended. You need to book breakfast at a specific time, and this avoids the ”scrum” that some previous reviewers have described. Just two things prevent me giving a 5-star review. First of all it is some time since the hotel was refurbished so some of the fittings are starting to look a little tired. Secondly the cafe has changed since we were last there, it used to be possible to get tapas-style snacks from a counter display 24/7, now it is table service with hot food only available when the kitchen is open - in the evening it starts serving at 8pm which is a little late for us, so if you feel the same you need to go out to one of the many good tapas bars around. But overall we love this hotel and will certainly revisit!