Four Seasons Resort Mauritius at Anahita

Ulasan Four Seasons Resort Mauritius at Anahita

Four Seasons Resort Mauritius at Anahita

MU, Coastal Road, Beau, Mauritius, MauritiusLihat Butiran Hotel
Four Seasons Resort Mauritius at Anahita
Four Seasons Resort Mauritius at AnahitaFour Seasons Resort Mauritius at AnahitaFour Seasons Resort Mauritius at Anahita
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Ulasan Tetamu

4.5/5
Hebat
71 ulasan
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.4
Perkhidmatan4.4
Kebersihan4.5
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Semua ulasan(71)
Ulasan positif(39)
Ulasan dengan gambar/video(10)
Penginapan yang hebat!(6)
Perkhidmatan yang baik(5)
Ulasan kurang baik(9)
Pengguna Tanpa Nama
Vila Kolam Taman Katil Saiz King
Menginap pada Okt 2022
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Okt 2022
Great stay at FS Mauritius. Restaurant choices are aplenty, really nice beach and service is great. Would stay here during our next trip to Mauritius.
Terjemah
ASA24
Vila Kolam Taman Katil Saiz King
Menginap pada Mac 2023
Keluarga
4 ulasan
4.7/5
Menakjubkan
Disiarkan pada 11 Mac 2023
Well placed location with very friendly staff
Terjemah
Pengguna Tetamu
Vila Kolam Taman Katil Saiz King
Menginap pada Ogo 2024
Keluarga
4 ulasan
4.7/5
Menakjubkan
Disiarkan pada 13 Ogo 2024
四季酒店的奢侈就不用多説了。 這裏面有些陳設,看出來是有些年頭的,並不是很年輕的酒店,但是它的配套太硬了,沙灘和海都是獨一份的。 如果是窮遊的孩子,要訂這個酒店,我覺得你們就可以謹慎一點,我開車進去的,從大門口核驗到reception,還要開一兩公里,基本上進去了,你衹能在那裡吃喝玩樂了,那裡有很多餐館,日本餐,印度餐,意大利餐,還有他們的自助餐廳,每個週四他們的晚餐都會開自助餐,我們也去吃了,可是當天晚上我們一大兩小吃了2000多人民幣,還有一些玩的,住四季按照一天房費五六千,加上其他消費3千到1萬來算吧。 當然,也有一些可能考慮窮遊的,我們也是普通家庭,但是去到那個環境還是想好好吃好好玩,如果去了吃泡麪,衹玩免費的項目,我也做不到。 真誠的建議就是提高預算,好好玩,盡情享受!
Terjemah
davidsunnynancy
Vila Kolam Taman Katil Saiz King
Menginap pada Jul 2024
Keluarga
8 ulasan
4.5/5
Hebat
Disiarkan pada 20 Jul 2024
小童樂園一級棒,三個月的寶寶在裏面全天託管。活動從早到晚,適合所有年齡的小童。只是餐廳的出品不太吃得慣
Terjemah
6/9
YUEHAN LU
Oceanfront Pool Villa King
Menginap pada Feb 2024
Pasangan
61 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Feb 2024
不愧是四季,酒店乾淨,一天打掃兩次,工作人員非常熱情,私人沙灘美不勝收,海景房每天早上都能看到日出,各式餐廳每天都有不同菜品體驗,還會再來!
Terjemah
Pengguna Tetamu
Vila Kolam Taman Katil Saiz King
Menginap pada Okt 2023
Melancong bersama rakan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 22 Okt 2023
不錯,自然環境超好,吃飯一般,是我們毛球住過的值得再住的酒店,服務也非常好
Terjemah
Joey1979
Vila Kolam Taman Katil Saiz King
Menginap pada Jun 2022
Keluarga
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Jul 2022
服務很好,環境不錯,員工很nice。餐廳吃飯挺貴,吃不慣或者嫌貴,可以帶點自熱火鍋或者自熱米飯,改善一下口味。酒店每天有免費擺渡船島鹿島,在鹿島上享受陽光沙灘,能吃到中國米飯是非常不錯的體驗。
Terjemah
Pengguna Tetamu
Villa Kolam Taman Pulau (Katil Bersaiz King)
Menginap pada Ogo 2023
Melancong bersama rakan
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Sep 2023
設施:好 衞生:好 環境:好 服務:好,
Terjemah
Pengguna Tetamu
Menginap pada Feb 2023
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 7 Feb 2023
منتجع ممتاز من جميع النواحي ويعتبر من أفضل المنتجعات في موريشيوس ، تم حجز فيلا لمدة ٦ أيام وكل فيلا فيها مسبح خاص وحديقة جميلة صغيرة ، الافطار كان متنوع ولذيذ وفيه جميع الاصناف ، المنتجع فيه ٦ مطاعم والمطعم الايطالي اصنافه قليله جدا ولا انصح فيه ، الانترنت ممتاز ويغطي كل المنتجع ، المكان يصلح للاسترخاء والراحة
Pengguna Tetamu
Menginap pada Jan 2023
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 31 Jan 2023
فندق ممتاز جدا من كل النواحي اكثر شي عجبني بشاشه الموظفين بالاخص الموظف ساجي في مطعم بامبو حيث رحب بنا وجهز لنا طاوله عشاء رومانسي بمناسبه عيددميلاد زوجي الفندق جميل ونظيف وانصح به الفلل رائعه الشاطيء جميل جدا وفعاليات الفندق حبيته لن تكون اخر زيارة لي
Jawapan daripada Pihak Penginapan: Dear Excursion26212463483, Further to your recent holidays, we thank you for taking the time to share your feedback with us. We really appreciate your input as we strive to ensure that all of our guests have a memorable stay with us. We are very pleased to know that your stay with us was very enjoyable and that you have enjoyed your villa as well as our restaurants. We are taking your feedback to heart and will definitely pass your beautiful message to our team and specially to, Saji. Hope we will have the pleasure of you staying with us again at Four Seasons Resort Mauritius at Anahita in the near future. Sincerely, Sebastien Ganry Resort Manager
Pengguna Tetamu
Menginap pada Feb 2023
Pasangan
2.0/5
Disiarkan pada 27 Feb 2023
مستوي خدمات متدني و جودة اكل سيئة عما كان عليه قبل ٢٠١٨، حيث كانت (في ٢٠١٨) الخدمات عاليه و الاحتفاء بالعميل عالي جداً يعطيك شعور ملكي بالاهتمام بأدق التفاصيل. الفندق فقد كوكبة من موظفية الاكفاء في جميع نواحي خدمات الفندق.
Jawapan daripada Pihak Penginapan: Dear T3915, Thank you for your comments following your recent experience at the Four Seasons Resort Mauritius at Anahita. We are sincerely sorry that your experience did not meet your expectations and please accept our apologies. Please know that we take your comments into great consideration and that they have been passed on to the entire team in order to improve our service. However, I would be happy to discuss this with you personally and would appreciate it if you contact me by email at Executiveoffice.Mauritius@fourseasons.com. Sincerely, Sébastien Ganry Resort Manager
Pengguna Tetamu
Menginap pada Jan 2023
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 31 Jan 2023
الفندق جداً جميل والآقامه كانت اكثر من رائعه الحمد لله يتميز بشواطئ الرمليه بخلاف اكثر الفنادق في موريشيوس ومرتبط فيه جزيرتين نطلع له بالقارب كل 20 دقيقه ،نظافة الغرف ممتازه طلبنا شطاف ولكن للآسف ماصار متوفر لكن وفرو لنا دلو للتشطيف ومره شكراً للموظف حسن خدمنا في هذا الموضوع و نادي الاطفال جداً رائع وفعالياته كثيره من الصباح الي 10 الليل والاطفال ماطفشو بالعكس برامج وفعاليات كثير واخر شي مطعم الفندق اذا فيه اكثر من 5 نجوم اعطيه البوفيه متنوع جداً في الفطور والعشاء المنيو العربي لذيذ وكل يوم اصناف مختلفه والستيك حكايه الطعم وكل طبق الذ من الثاني صدقاً تسلم يدين الشيف أحمد مبدع والطعم 👌🏻يعني مو منظر بدون طعم عني افضل بوفيه عشاء فنادق ذقته في حياتي 😅
Jawapan daripada Pihak Penginapan: Dear Curiosity30388504815, Further to your recent holidays, we thank you for taking the time to share your feedback with us. We really appreciate your input as we strive to ensure that all of our guests have a memorable stay with us. We are very pleased to know that your stay with us was very enjoyable with your family and that you have enjoyed your villa as well as our restaurants. We are taking your feedback to heart and will be ensuring to enhance our services. Hope we will have the pleasure of you staying with us again at Four Seasons Resort Mauritius at Anahita in the near future. Sincerely, Sebastien Ganry Resort Manager
spaggia
Menginap pada Okt 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 12 Okt 2024
Some of the reviews had made us apprehensive about our choice of staying here. We had booked six days here and four at Maradiva and wondering if we’d made a mistake and should have booked the whole stay at the Maradiva. We hadn’t! This hotel is absolutely superb! ( Maradiva was a disappointment - see separate review) On arrival at 8 am we were immediately shown to a room. An upgrade from what we had booked. However our beach access room wasn’t yet available. We were offered the choice of staying in the ocean view or moving later on in the day to our original view. We opted to stay in the ocean view as it was more private albeit with no beach access. The Rooms The rooms are in need of slight updating but are luxurious and spacious. Clean and beautiful linen. The Hotel The grounds of this hotel are absolutely beautiful. We walked everywhere and it’s all easily accessible. No need for golf carts. The flowers and trees are so well looked after. The beach We took the speedboat each day to Ile aux cerfs. We loved this option. The beach is looked after by hotel staff and private. Rambo is at the bar and an absolute star. Swimming Pool Beautiful swimming pool in an amazing setting. Spa We booked several treatments which were all wonderful. Gift shop Lovely little gift shop where we bought several gifts before we left for family. All reasonably priced. Food Breakfast was busy but there was a huge selection and we were well looked after. Dinner - we were half board but used the credit with ease and simply added the cost onto what was on the menu. Special mention to the staff at the Upper Cut. We loved every meal we had. Five star food and five star staff. Only meal which didn’t work for us was on the beach bbq at Lazy Fish. If you are wondering if this is or isn’t the hotel for you, ignore the poor reviews. This is truly a wonderful hotel and we may well return. The staff are all kind caring attentive and also fun! We loved every day with you. Five stars all round.
Terjemah
6/14
Jawapan daripada Pihak Penginapan: Dear spaggia, Thank you for your detailed and glowing review. We’re thrilled to hear that your stay exceeded your expectations and that you enjoyed every aspect of the resort, from the service to the setting. It’s wonderful to know that our team, along with the beautiful surroundings, contributed to making your time with us so memorable. We look forward to welcoming you back for another five-star experience in the future. Warm regards, Martin Dell General Manager
anastasia_makhrova
Menginap pada Jul 2024
Pasangan
3.0/5
Disiarkan pada 8 Jul 2024
My husband and I went to Four Seasons in Mauritius for our romantic trip in March. There were a lot of disappointments in the hotel: 1. The first and the biggest disappointment was the sea. The hotel is surrounded on all sides by land (by a neighboring hotel, another island, etc.). So fresh water doesn't really come to this area - it is more like a pond. And I really mean it. When you enter the water you feel muddy bottom as though you swim in a swamp. There are also branches and new trees under water and you stumble all the time while walking. However, we tried to start swimming as fast as possible not to stand on this disgusting bottom. And when you come to the buyos you discover that the depth is to your waist (for me, as I am 160 cm) and even less for my husband who is taller than me. Sometimes eels jump out of water and swim like snakes so if you don't like this kind of staff it will also be a problem. And all the beaches that surround Four Seasons are like this. 2. The waiters on the beach never come to your sunbeds and this is a real challenge to get someone to serve you something. You have to run after the hotel staff. 3. There are also no showers on the beaches. We found just one in a strange place - where the shuttle parking is. And you have to walk a lot if you want to wash off the salt after swimming. 4. The sunbeds are very uncomfortable. The cover is so flat as though you just lie on a piece of wood (every piece of your body hurts). My husband and I are just wondering how expensive it is for a Four Seasons hotel to alter the covers (not even talking about buying new ones). 5. Four Seasons also has another beach on another island and there is a free shuttle boat every 45 minutes for everyone who wants to go. The water there is more like an ocean - no muddy bottom, no eels, no trees coming from water - and even waves like in normal ocean. Here you can go into water a bit deeper. However, the water itself is rather dirty (maybe the water is dirty everywhere because of the waterbreaker which surrounds the island of Mauritius, I don't know). 6. This island is open to public, but Four Seasons has a small part of the beach just for the hotel guests there. While you are lying on your sunbed a lot of other tourists not from the hotel walk through the beach of Four Seasons and sometimes decide to lie on the sunbeds of the hotel. For this reason there is a Four Seasons guard who should keep order and ask these not guests not to lie on the sunbeds. However the guard is useless – he just enjoys his life and does nothing, no reaction. He even doesn’t move from the place where he stands. Just doing something in his phone. 7. When you come back to your villa you don’t have shower outside to wash off the sand which you bring from the beach on your feet. So you have 2 options: bring a lot of sand into the room or wash your legs in your swimming pool – so I am not surprised that the swimming pool at the villa was quite dirty. 8. The color of water i
Terjemah
6/9
Jawapan daripada Pihak Penginapan: Dear anastasia_makhrova, Thank you for taking the time to share such a detailed feedback from your recent stay at the Four Seasons Resort Mauritius at Anahita. We genuinely appreciate your feedback, as we constantly strive to improve our services and address any shortfalls we may have had. It is with great regret that we hear that your stay with us left you feeling underwhelmed and did not meet your expectations and we sincerely apologies for any inconvenience caused during your visit. However, we are pleased to hear that you have enjoyed the privacy of your Island Garden Pool Villa, the spa treatments and our dining experiences. Your positive comments about these aspects are greatly appreciated. If you would like to discuss your stay in more detail, please feel free to contact us directly. We sincerely hope to have the pleasure of welcoming you back to our tropical island paradise and have the opportunity to provide a memorable experience with us. Sincerely, Martin Dell General Manager
Jai P
Menginap pada Jun 2024
Keluarga
5.0/5
Luar Biasa
Disiarkan pada 9 Jun 2024
The resort was fantastic. A family friendly genuine hotel, with phenomenal people. We had lots of time for everyone, but special thanks to Louk, Amit, Surya and Bernard who were extra special to our girls. Look forward to the renovation as some parts of the room were a little tired, but immaculately maintained given their 16 year age. A 10/10 experience made special by Il aux Cerfs, dining, nature and most importantly the people
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mr. Patel, Thank you for your wonderful feedback! We are thrilled to hear that you and your family had such a fantastic experience at our resort. It’s heartwarming to know that our team members Louk, Amit, Surya, and Bernard were able to make your stay extra special for your girls. We appreciate your kind words about the immaculate maintenance of our rooms and acknowledge your feedback regarding the need for renovation. Rest assured, we are looking forward to the upcoming renovations to enhance our guests’ experience even further. We are delighted that you enjoyed the dining, nature, and especially the people who make our resort truly unique. It was a pleasure having you with us, and we hope to welcome you back soon for another 10/10 experience. Warm regards, Martin Dell General Manager