Four Seasons Resort Mauritius at Anahita Reviews

Response from Property: Dear Mr. Patel, Thank you for your wonderful feedback! We are thrilled to hear that you and your family had such a fantastic experience at our resort. It’s heartwarming to know that our team members Louk, Amit, Surya, and Bernard were able to make your stay extra special for your girls. We appreciate your kind words about the immaculate maintenance of our rooms and acknowledge your feedback regarding the need for renovation. Rest assured, we are looking forward to the upcoming renovations to enhance our guests’ experience even further. We are delighted that you enjoyed the dining, nature, and especially the people who make our resort truly unique. It was a pleasure having you with us, and we hope to welcome you back soon for another 10/10 experience. Warm regards, Martin Dell General Manager

Response from Property: Dear Jordan R, Thank you for taking the time to share your feedback regarding your recent stay with us. We deeply regret that your experience did not meet your expectations, and we sincerely apologize for the shortcomings you encountered. We are very sorry to hear about the issues with the outdated grounds, the condition of your room, and the lack of amenities at our spa. This is certainly not the standard of quality and service we strive to provide. We are also sorry to hear that you did not feel cared for during your stay. Providing a warm and welcoming environment is our top priority, and we regret that we fell short in this aspect. We take your comments seriously and hope to have the opportunity to welcoming you for an enhanced experience after our renovation planned for next year. Best regards, Martin Dell General Manager

Response from Property: Dear luxurylovers99, Thank you for sharing your wonderful experience with us! We are delighted to hear that your second visit to Four Seasons Mauritius was nothing short of amazing. Our team takes great pride in providing exceptional service and creating memorable experiences for our guests, and it is truly rewarding to know that we succeeded in making your stay special. Your kind words about our facilities and the dedication of our staff are much appreciated. We look forward to welcoming you back for another unforgettable visit. Warm regards, Martin Dell General Manager

Response from Property: Dear Stace K, Thank you so much for your wonderful review! We are thrilled to hear that you had such a fantastic stay at Four Seasons Mauritius. It’s delightful to know that our villas provided the perfect setting for relaxation and privacy, and that you enjoyed the unique experience of our outdoor showers. Our team strives to go above and beyond to ensure our guests have a memorable stay. It's heartening to hear that their efforts made a positive impact on your visit, allowing you to fully enjoy your last day. Despite the rainy weather, we're glad that you still had an amazing time and were able to visit Île aux Cerfs during a sunny break. It's great to know that you found the service there to be up to par with our standards. We're also pleased that you enjoyed your spa treatment with Sana and found it professional and relaxing. Your kind words about our property being ideal for honeymooners and those seeking a luxury break mean a lot to us. We can't wait to welcome you back to Four Seasons Mauritius for many more days of relaxation and luxury. Warm regards, Martin Dell General Manager

Response from Property: Dear robert2trebor, Thank you so much for your lovely feedback! We are delighted to hear that you enjoyed the stunning views from the villa and found everything you needed for a comfortable stay. It's great to know that you appreciated the variety of dining options, especially the Italian restaurant. Our team takes pride in providing exceptional service, and your kind words are a wonderful affirmation of their hard work. We look forward to welcoming you back for another fabulous stay! Warm regards, Martin Dell General Manager