Hotel berhampiran AREA RECREATIVA GUAJIRAS, Mexico City

Las instalaciones, la atención es excelente y la ubicación esta cerca de varios restaurantes y suma más a la experiencia.

Good location close to Santa Fe. A little noisy with hotel maintainance and Toluca highways close by.

環境：通風性一般，沒有能打開的窗戶，要跟前台說選擇被靠馬路的房間，不然會很吵 服務：員工熱情 衛生：很好，酒店很新 設施：比較齊全，早餐也很不錯

Un gran lugar para hosped****, la habitación muy amplia, todo limpio, el personal muy amable y eficiente. La vista desde la Terraza es muy bonita.

Lokasi yang sangat baik dan bagus kerana biliknya besar. Terdapat banyak restoran di kawasan kejiranan, jadi tidak ada kesulitan.

Unfortunately I am not staying in the hotel but go every morning to the hotel’s restaurant for breakfast, and for ice latte in the afternoon. The staff is amazing! Friendly, polite, attentive! Green juice is fresh and tasty, cappuccino is great, just like ice latte. I had avocado toast with poached eggs for breakfast, which was perfectly prepared, got some fresh fruits before. Really healthy and tasty for a really good price. The restaurant looks nice and has a chic vibe! I will keep coming back until I’m here on vacation. I also go the the hotel’s gym every day which is very well equipped and clean, has a lot of space and types to free weights, cardio and weight machines to use.

Stayed 7 nights with my partner at this wonderful hotel, which is centrally located (10 minute walk to the main Zocalo square with lots of shopping nearby) and has a very good bar/restaurant on-site. The rooms are new with firm beds, thick towels and linens, a hot shower, daily maid service, a medium-sized safe that can hold a tablet, good climate control, and a Nespresso coffee machine. A filtered water dispenser to refill water bottles is quite the advantage in the lobby. The gym on the 2nd floor is modern with very usable equipment, and is located next to an outdoor terrace. The breakfast buffet was very good with several choices. Antonio and Nayla provided excellent customer service during breakfast, and Antonio also alerted me to breakfast options that were healthier for my sensitive stomach. The lobby staff were very friendly and helpful. Overall, I rate this hotel an 8 or 9 out of 10 and would definitely stay here again. That being said, I would like to offer some suggestions to Novotel to make the hotel room a bit better for travelers. This new, minimal hotel room concept means that there are no dresser drawers for storing clothing, and there’s only one spot in the hanging metal “closet” for storing one suitcase - the other person must put their suitcase on the floor . One must live out of their suitcase during the entire stay, which is very annoying. This can easily be remedied by having more hangers (10 instead of 5?) in the closet, and having one or two folding luggage racks available. Also, another side table is needed beside the bed, since there’s only one. The person sleeping on the left side of the bed must put their water, glasses, phone, etc. on the floor, since there’s no side table, or place their items far away on the desk. Also, the thick towels keep falling off the three very lame wooden towel “knobs”. These knobs need to be replaced or extended outward in order to be able to hold a load. I would hang up my wet towel and it would immediately fall onto the floor. We fought with this the entire week. The hotel would save a lot of money by not having to wash towels every day that have fallen onto the floor. Additionally, perhaps for an upcharge, a small refrigerator could be placed in the room. These minor issues did not affect our overall satisfaction of this hotel.

Great location, generous breakfast, CLEAN room and common areas! Security at front door was reassuring and Alejandro the concierge was a pleasure to meet. Water in sink and shower was too slow to get warm…never got hot. 🥲 All staff were very friendly and helpful! Thanks!

The bell boy service is really embarazing, they want to help and touch the luggage 5 Meters before your final destination. Nevertheless in the critical points, is not possible to find one of them. They are every time in other places or occupied talking with other bell boys.

Muy bien el lugar lo recomiendo desde las instalaciones asta la atención muy tranquilo y seguro