Hotel berhampiran Oshino Hakkai di Minamitsuru District

Great check-in experience with welcome drink/snacks, staff to help move bags from carpark to room. Room hot bath always ready, and package is with kaiseki dinner and buffet breakfast. There are two public onsens and other extra private onsen options. The rest, you can see photos uploaded. Top view of fuji mountain!

有點類似於家庭式酒店，房間分為樓上樓下兩層，樓下用餐泡湯洗浴帶庭院，樓上卧室。裝潢很好也很新，房間樓上樓下都可以直接看到富士山，用品設施有檔次，小冰箱裏送了很多酒水飲料，晚餐懷石料理也很棒，私湯太舒服啦

Great experience with this hotel and stunning with Mt. Fuji view from the balcony/window. Staffs have good service mind. There is both indoor and outdoor public bath with Mt. Fuji View. Dinner was served in-room on 9 course menu. Breakfast buffet was also great as they served numerous choice of foods including Japanese food. Hotel provided free shuttle to the train station. Overall experience was memorable and satisfied.

Stayed at this accomodation one night. Room had no power to begin with, and staff had to scramble to fix the issue. Not a good first impression. Room was passable but staff are, quite frankly, terrible - trying to communicate with any of the staff even for simple requests (like trying to arrange a taxi) was like pulling teeth. It was advertised as a tourist hotel, but none of the staff seem to speak English - I understand not everyone does, that’s fine - but at least make an effort to assist or find someone who can - all I got was a shrug and staff staring at me as if I had two heads. Perhaps they need more training, because service is poor. If this was a cheaper place to stay it would be easier to overlook, but with the going rate of a room (not cheap) I expected better. Advertised as tourist Not good, and overall not a happy customer.

Sarapan pagi adalah bufet biasa. Terdapat kopi, susu, teh, jus segar, dan pelbagai jenis roti. Terutamanya makanan Barat, daging, telur, ikan, dan pelbagai sayur-sayuran dan buah-buahan. Lokasi hotel masih terasa agak menyusahkan bagi pelancong yang tidak memandu. Di hadapan hotel adalah Fuji-Q Highland, di mana terdapat perhentian bas yang menghubungkan pelbagai tarikan Tasik Kawaguchi, Tasik Yamanaka, Tasik Barat dan Stesen Kawaguchiko. Terdapat tiket satu hari dan dua hari untuk stesen. Stesen ini mempunyai aksara Cina.

The hotel was so clean, the service by the concierge was so friendly and approachable. Helped us to push and carry our luggage till our room door. The convenience stalls nearby made breakfast and supper a perfect go to! It was a good stay nearby the onsen which has free access for staying guests! The carpark was just located downstairs that you could also see your car! Love the visit! And will want to come back again!

Marriott staff welcomed us at the curb side. Check in was painless and soon we were off to our room. In room hot springs was a pleasant touch. The room was spacious and very comfortable. Even the Japanese pillows were soft and cozy. The food was top notch and catered to every taste. We opted for the dinner package—well worth the money. After dinner we rang for a late night massage…should have rethought that one. Asked for two therapist and got one. She had no clue what a massage was! Seriously!!! She literally poked at me with her finger tips. The pushed my head agains the pillow for ten minutes. Finally was had enough and she was dismissed with her full pay. Noted, she was not affiliated with the hotel, she was merely the lady they called. Please never call her again! Loved the hotel and the view. A must for anyone wanting a quiet getaway.

酒店坐落在山中湖邊上，環境清幽雅緻，順着門口湖邊的步道走過去約十分鐘左右就到旭日邱站，有從JR富士站或河口湖那邊過來的大巴，老闆可以到站免費接送，或者可以付一點點費用，直接從河口湖，忍野八海，御殿場奧萊等地，老闆都能安排接送，交通還是比較方便的，房間寬敞舒適，有兩張床和榻榻米，比預想的還大了很多 老闆娘也很熱情周到，我們住了兩晚，先生有點身體不適，老闆娘立馬拿了備用的葯品給我，退房後又忘帶相機，又安排人給我們送過來，真是人美心善。對於英、日語溝通不太流暢的遊客來説，住他家更便捷，出點狀況能更快更妥善解決 富士山很美，這次是冬季出遊，以後還想去看楓葉🍁，有機會還想再次入住

老闆與老闆娘親切熱情，空間環境寬敞，房子雖然較為陳舊，但感受的出來老闆和老闆娘用心維護、整理的相當乾淨整潔；連住三天每天早餐菜色略有不同、不會吃膩。

I lucked out and was given a larger bedroom than standard. It was a twin room with ample space between the beds and at the foot of the beds for my large suitcase. The bed had a duvet with a cover which only covered one side which I didn't think was very hygienic (I realise it's a typical Japanese style) and one pillow filled with seeds and the other was a softer tempura style pillow. The bathroom was small but functional. The towels were small and thin and only one was provided. There was mould on the shower curtain. The room lighting was ok and the air conditioning worked well. Unfortunately there were no English language channels on TV. There was one desk with a chair. A cupboard and good sized safe which wasn't fixed to the cupboard and a fridge. Wi-Fi was poor and kept on dropping in and out. I tried changing rooms but there was no improvement. The hotel offered free parking and it was just over the road from the train and bus station. I was able to catch a bus from there to Tokyo Haneda airport very easily. That said, booking it was a nightmare because the bus company wouldn't take internet bookings and the hotel refused to help me reserve a seat. The breakfast was ok with enough western choices such as cereal, yoghurt and croissants. The restaurant was a nice bright room. I used the hotel washing machine and dryers (for a small fee). They worked well although the machines were a bit dirty. No English was spoken at reception so communication was difficult. There were a few restaurants within walking distance (or if you drove with parking). 7 Elevens were about 10 minutes walk away. The hire car outlet was about 30 minutes walk away.