Hotel berhampiran Sensory Path, Mississauga

On April 23rd, 2022, my partner and I arrived at the Holiday Inn – Mississauga/Toronto West – 100 Brittania Rd East. We came to the hotel at 1pm for early check in thinking that the pool was open (as per the call agent who took my reservation), only to find out that the pool was not open, and it was “closed for maintenance”. This was not disclosed earlier when I booked the reservation, there was no mention of the pool being closed. I was very excited to use the pool as it was my birthday weekend, and it was my plan to use this amenity as soon as I arrived. I asked for them to amend the reservation to a cheaper price, however they said that the reservation had already been amended to include the new price (without a functioning pool). Regardless, my partner and I arrived to our room (Room 211) and after using the toilet, we find out that the toilet does not work. I called the front desk to notify them of this, and we agreed to switch rooms. We received a new room (Room 212), directly across from our previous room, and to no surprise, this toilet did not work either. The entire ordeal was discussed with the front desk and I asked if we should move hotels as they did not have any functioning toilets. The front desk clerk stated that “this was very unusual” and that they will have someone come look at it right away. While the custodian was fixing the toilet in the new room (Room 212), my partner had realized that he left his vape pen in the first room (211). He asked the housekeeper if he could go into the room to retrieve it, the lady said they did not find anything in the room we just left (this all happened within 30 minutes of leaving the first room). Altogether, the toilet was poorly fixed, as the same issue kept happening all night in room 212. Later on that night, we were told that the 2nd floor had recently been renovated, as there were pencil marks still on the walls. Futhermore, around 3pm that day, I decided to take a shower. As I got out of the shower, I dried myself with a towel, only to find it was stained with someone else’s makeup (what looked like eyeliner from both eyes). *See pictures below* It was clear that the towel was not cleaned and bleached properly as the make up had been stained onto the white towel (GROSS). We decided there was no point of addressing this with the front desk (as the lady was also disgruntled over the phone) and we just decided to go on with the night and make a mental note to never come back to the holiday Inn EVER AGAIN! But wait… IT GETS BETTER!!! On Sunday, April 24th, the next morning, as we were cleaning up to check out of the hotel, we went to check on our friends in various other rooms. At approximately 10:50am, my friends and I were all in the elevator going to meet up in my room (Room 212) only to find out that our key cards were no longer working. We went to the lobby, completely disoriented, and asked why our key cards weren’t working anymore. The lady at the front desk, a young Indian lady (sh

Even though it was under construction, the room I stayed in was absolutely beautiful. Definitely one of the best rooms I've booked and will be staying here again in the near future. Happy customer.

Kami mempunyai penginapan yang hebat di sini! Bilik-biliknya sangat bersih, perkhidmatannya sangat mesra, dan bilik itu dipenuhi dengan semua yang kami perlukan. Mandi yang bagus, katil yang selesa. Banyak sentuhan kecil yang menarik, seperti pod kopi tambahan, losyen dan lap menanggalkan solekan, dsb. Restoran tidak dibuka kerana wabak covid, tetapi kami membeli minuman dan makanan ringan di meja. Pasti akan tinggal di sini lain kali kita melalui Pearson.

從香港飛加拿大多倫多 機場到這家酒店大約20多分鐘左右 酒店位置很方便 環境不錯 前台服務也很好 衞生也不錯 這次是幫朋友預訂 她住後很滿意 這家連錟酒店也是我到加拿大經常選擇的酒店 雖然價位有點便高 但品質是沒得懷疑 朋友説下次還會入住這個連鎖酒店並推薦給周邊親朋好友

The King Jetted Tub Suite was a delight. We loved it especially my infant who was very happy to enjoy a good time with mum and dad in the Jet Tub. Room/Facility was clean and the complimentary breakfast came in handy. The ladies at the breakfast place were very helpful too. Highly recommend!

Pretty good experience to stay in best western. Easily to find shuttle pick up point and cloth to the airport

New hotel with clean modern rooms and free parking. Would have easily been a 5 star review had it not been for the reception staff on duty upon arrival, whose greeting comprised a raised eyebrow - to which I had to explain that I was there to check in (surprise). She did proceed to check us in without issue but successfully made us feel like an utter inconvenience. Perhaps her job description could have been better written.

The rooms are clean & quiet. There 2 elevators we didn't like the housekeepers moving their carts in & out of the elevators. Carts & cleaners should be assigned a floor. Carts shouldn't be moved off floors.

Exceptional hotel with professional and kind staff at the reception area. One man in particular stood out (Paey?) . The shuttle was efficient. Don't let the on line chat convince you that there is no shuttle service! We paid $26 for short taxi to the hotel but took the free shuttle back.

Trying my hand at international travel again, I decided to use this hotel as my staging ground. The front desk printed out my vaccination documents free or charge, and the room was large and very clean. The bar was packed with interesting people and service was good, but the burger was only mediocre. The shuttle was efficient. Good value overall!