IFA Altamarena by Lopesan Hotels

I highly recommend this hotel to anyone who is wondering. During my stay at the hotel I was very pleased with the service. The staff was polite, helpful and always ready to help. The atmosphere in the hotel was friendly and comfortable, which made my stay really enjoyable. Great food and evening animations. The room we got is in a very quiet place. I highly recommend it.

Staying locally and often pay to use the buffet at lunchtime. Spacious restaurant which is clean and efficiently run. Food is replenished often and plates cleared promptly. Hot food includes burgers and pasta but there are also a couple of dishes such as paella and casseroles. Desserts are very tasty and the salads are popular. Wine, beer and soft drinks on a self service basis. Fresh fruit available also plus cheese and biscuits. We enjoyed the pizza and the lemon sorbet. Can also go for breakfast or evening meal but we have not tried this.

Hotel was in excellent. However when booking we advised Hotel we had one person in our party lactose intolerant and another gluten intolerant. They said they would cater for this. No desserts catering for these dietary needs and gluten pasta and soup dished up one night for gluten free meal. Food was terrible. Also bare wires connection on air hockey. Reported this, nothing done about it.

Just back after a week’s stay at the IFA Altamarena had A very enjoyable stay hotel is on the beach front lots o variety in restaurant afternoon poolside entertainment was fantastic live music very enjoyable but it is the staff that make the hospitality so good Carlos in the bar Hassans in the restaurant guacimara in accommodation and the Italian girl that ran the animation went above and beyond to make our stay memorable thanks guys we will definitely be staying again

We forgot to review you! So good we're returning next year! Friendly staff, great variety of food and drink, entertainment and animation programme was excellent. There is a nice variety of pools, each within easy reach of the bar and snacks (available when it's not a main meal time). Easy walk to the sea - lovely to see the chipmunks playing in yhe grassland next to the hotel. We were here over Valentine's Day and were given a flower each!

We arrived early and was warmly greeted by Chiara. We were upgraded to All inclusive plus which is top shelf drinks, cocktails and fresh orange juice at breakfast. There was a plate of cheeses and dried fruit and a bottle of water in our room when we arrived. The room was clean and the beds were comfortable. There was plenty of hangers and extra pillows which is a plus point. It was noisy though as it looked on to the busy main road. If this bothers you then request a room with a view as I think they will be overlooking the sea. Also some of the other guests were very noisy, slamming doors and children running up and down the corridor. The evening entertainment was good especially the magic show. I don't normally like them but these two guys were very entertaining. I think the children's disco is far too loud and the background music before and after the acts needs sorting out, same songs every night on a loop! Betty in the main bar was great and she had a smile for everyone and kept up with all the drinks orders, often on her own. She is a superstar and I hope the management appreciate her. Also Carlos and Javiera are worthy of a mention. Ardelaaziz (hope that is correct) in the restaurant and also in the main bar. He is great and works really hard. I used to work in the hotel industry as a manager and I know how difficult it can be. Now for the not so good...I think the food was disappointing and was not enough choice of hot food, unless you wanted pasta or pizza. We only went to the pool bar once as we did not particularly like it there. There was a lot of smokers on the terrace and by the pool at this hotel. Smoke was drifting into the main bar on an evening and you certainly could not sit outside without choking. We did not use the spa but the prices seemed good for a hotel, 55 euros for 55 mins massage as an example. All things considered for the price we paid it was good for a 3 nights stay.