Motel di Toronto

I am writing to express my extreme dissatisfaction. I encountered several issues that significantly impacted my stay: Rude Staff: The behavior of motel's staff was unprofessional and unwelcoming. They were dismissive and unhelpful when I raised concerns, which left a negative impression. Water Issues: Upon entering my room, I discovered there was no water. When I approached the staff they addmitted there were prolonged periods with no water supply, which is unacceptable. It was especially frustrating that staff was aware of these issues but failed to inform guests in advance. This lack of communication is highly inconvenient and shows a lack of consideration for all guests. Refund Refusal: Despite the significant inconvenience caused by the water issues, I was not offered a refund. Instead, I was told to ”wait patiently” for the water to resume in 4 hours. This response was inadequate and added to the frustration of an already unpleasant situation. I am very disappointed with the service I received and the overall management of the motel. I strongly advise against staying at this motel. There are many other good and affordable options nearby that offer better service and amenities.